About

Our Hostal was inaugurated in 2004 as a small place of accommodation in Puerto Natales. Today, 18 years later, we have the privilege of being the first Hostel Superior Tourist Category Certified with Seal Q (Quality Tourism) in Puerto Natales. We have a restaurant,pizzeria and bar . Other services are Storage Room, Rent of Equipment and Souvenir Selling. We also offer a daily Free Walking City Tour Around the city.

We are located just 2 blocks from the Bus station and 4 blocks from downtown. You can get everywhere by walking from our location. Restaurants, markets and the main lookout are very near from the hostel as well as the pier and some of the most relevant tourist attractions and landmarks of the city.

All the rooms are incorporated with private bathroom, Free Wi-fi, central heather, American Beds and Cable TV. Towels, shampoo and soup are included. Hot water is working 24 hours. Furthermore, we have several common areas where the guests and travellers will be able to exchange past experiences and future plans.

Hostal Alcazar Policies and Conditions:

Cancellation policy: 72h before arrival.

Check in from 14:00.
Check out before 11:00.

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes not included - 19.00%
The VAT tax can be exonerated if the guests are not Chilean citizens or residents in Chile and they hand in at the check in moment their corresponding immigration card (tarjeta de inmigración).

Breakfast included.

General:

The reception service is open 24 hours per day.
No curfew.
Child friendly.
Non smoking.
The maximum period of stay is 14 days.

House Rules

Check In

14:00 - 23:00

Check Out

until

  • Taxes Not Included
View House Rules

Facilities

  • Free Breakfast
  • Free Parking
  • Free WiFi
  • Free Internet Access
  • Adaptors
  • 24 Hour Reception
  • Tours/Travel Desk
  • Currency Exchange
View all facilities

Reviews

9.4Superb(34)
  • Value for Money
    10.0
  • Security
    10.0
  • Atmosphere
    9.0
  • Cleanliness
    10.0
  • Staff
    10.0
  • Location
    8.0
  • Facilities
    9.0
Stayed in Feb 2025
9.7
L
Lukkas
Male, 25-30, USA
Great little place. Friendly folks, more like a hotel than a hostel. Great food at the attached restaurant. Good water pressure and heat. Highly recommended.
Stayed in Jan 2025
9.1
S
Sam
Male, 25-30, New Zealand
A great hostel if you’re wanting somewhere quiet, clean, and comfortable. Staff were friendly and the food from the adjacent restaurant is great. But do note that there’s no kitchen or active social space if that’s what you’re looking for. Overall a good hostel for a quiet rest
Stayed in Dec 2024
8.3
J
Julie
Female, 41+, USA
The staff was very nice and it's very clean. There is a restaurant attached and breakfast starts at 6:30 in the morning. You can also buy drinks, etc. Some other rooms have very thin walls in between them. You should hope not to to hear people coughing all night😩 I had to change rooms and the staff were kind enough to move my things from one room to the other. So when I got back late at night my luggage was in the new room
View all reviews

Location

Manuel Balmaceda 722, Puerto Natales, Puerto Natales, Chile
1.1km from city centre