About

Our Hostal was inaugurated in 2004 as a small place of accommodation in Puerto Natales. Today, 20 years later, we have the privilege of being the first Hostel Superior Tourist Category Certified with Seal Q (Quality Tourism) in Puerto Natales. We have a restaurant,pizzeria and bar . Other services are Storage Room, Rent of Equipment and Souvenir Selling. We also offer a daily Free Walking City Tour Around the city.

We are located just 2 blocks from the Bus station and 4 blocks from downtown. You can get everywhere by walking from our location. Restaurants, markets and the main lookout are very near from the hostel as well as the pier and some of the most relevant tourist attractions and landmarks of the city.

All the rooms are incorporated with private bathroom, Free Wi-fi, central heather, American Beds and Cable TV. Towels, shampoo and soup are included. Hot water is working 24 hours. Furthermore, we have several common areas where the guests and travellers will be able to exchange past experiences and future plans.

Hostal Alcazar Policies and Conditions:

Cancellation policy: 72h before arrival.

Check in from 14:00.
Check out before 11:00.

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes not included - 19.00%
The VAT tax can be exonerated if the guests are not Chilean citizens or residents in Chile and they hand in at the check in moment their corresponding immigration card (tarjeta de inmigración).



General:

The reception service is open 24 hours per day.
No curfew.
Child friendly.
Non smoking.
The maximum period of stay is 14 days.

House Rules

Check In

14:00 - 23:00

Check Out

until

  • Taxes Not Included
View House Rules

Facilities

  • Free Breakfast
  • Free Parking
  • Free WiFi
  • Free Internet Access
  • Adaptors
  • 24 Hour Reception
  • Tours/Travel Desk
  • Currency Exchange
View all facilities

Reviews

10Superb(40)
  • Value for Money
    10.0
  • Security
    10.0
  • Atmosphere
    10.0
  • Cleanliness
    10.0
  • Staff
    10.0
  • Location
    10.0
  • Facilities
    10.0
Stayed in Jan 2026
10
W
William
Mixed Group, 41+, USA
Wonderful people. Great breakfast. Very helpful staff
Stayed in Dec 2025
9.1
D
Darren
Male, 31-40, Ireland
Solid place if you want somewhere to get some rest in Puerto Natales. Staff are very nice, breakfast included, room cleaned every day, very hot showers and restaurant on site. More of a hotel then hostel imo, so there are no common areas.
Stayed in Nov 2025
7.4
B
Brian
Male, 41+, USA
Clean, comfortable and safe. Nice breakfast included and attached restaurant serves food all-day…specializing in pizza. However, it’s further from the city center than most, and there is no common area. On bad weather days, you are basically stuck in your room.
View all reviews

Location

Manuel Balmaceda 722, Puerto Natales, Puerto Natales, Chile
1.1km from city centre