Informazioni

At Balu Hotel & Hostel we want you to feel comfortable to enjoy the beautiful beaches of the Caribbean.

We are located in the centre of Isla Mujeres just a few minutes walk from Playa Norte and 200 meters from the ferry terminal.

In our central courtyard we have a swimming pool and a co-working area, you can also relax on our terrace with panoramic views of the island.

Don't worry if you are travelling with your pet, we are pet friendly!

All our suites have a private bathroom and balcony, Smart TV, air conditioning, and free Wi-Fi.

And if you're looking to make your trip a little more economical we also have shared rooms.

We are waiting for you!

Balu Hotel & Hostel Policy and Conditions:

Cancellation Policy: 3 days before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15.00 to 22.00
Check out before 11.00

Payment upon arrival by cash ,credit and debit card
Taxes included
Breakfast not included

General:
Reception from 09.00 to 22.00
Shared room : from 18 years
Pets only private rooms

Regole della struttura

Data di arrivo

15:00 - 22:00

Data di partenza

al 11:00

IVA inclusa

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Servizi

WiFi gratis
Accesso a Internet gratuito
Tours/Travel desk
Reception (orari limitati)
Scambio di libri
WiFi
Doccie calde
Piscina all'aperto

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Recensioni

8.9Favoloso(12)

Qualita' Prezzo
9.0
Sicurezza
8.5
Atmosfera
8.0
Pulizia
9.0
Personale
9.0
Posizione
10.0
Servizi
8.5

Riepilogo delle recensioni dei viaggiatori

Il Balu Hotel & Hostel a Isla Mujeres vanta una posizione fantastica, vicino ai servizi e al centro. Gli ospiti apprezzano il personale cordiale e disponibile, con menzioni speciali per Maria e Lupio. Le camere sono dotate di aria condizionata e frigorifero. Alcune recensioni recenti segnalano problemi di pulizia e strutture, tra cui una cucina caotica e la mancanza di sicurezza dopo l'orario di reception.

Ti è stato utile?

Stato a feb 2026

8.6

Mackenzie

Femmina, 25-30, USA

Great place, I would definitely return! Close to ferry terminal, ATM, and a short distant walk into town. Didn't seem like a party hostel or a high social hostel, but that was perfect for the kind of trip I was on.

Stato a giu 2025

4.9

Esme

Femmina, 18-24, England

Staff were lovely when we interacted and the location was great but no security whatsoever soon as reception staff went home at 9 the two main doors left wide open all night. Facilities were not great, our room flooded by the head of the bed and doorway pretty bad, no one to be found when we searched for some assistance not even an emergency number. Room was basic, but all furniture broken or falling apart. Woke up with bed bug bites on the second night, bedding stank. Cat faeces everywher

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