Tahuna Pod Hostel

Tahuna Pod Hostel is located in the heart of Queenstown, New Zealand and offers affordable, premium accommodation in a relaxed atmosphere.

Our facilities are modern, clean and spacious. We have onsite parking, free WIFI and offer a variety of single and queen pods as well as private rooms. This well-established hostel also features a large balcony with stunning views overlooking Queenstown.

Guests have access to shared bathroom facilities, located on every floor.

Frequently Asked Questions:

1. Where is Tahuna Pod Hostel located?

We are located at 11 Henry Street in Queenstown which is only a 2-minute walk from the Stanley Street bus hub and a stone's throw from the centre of Queenstown.

2. What are your opening hours?

Our reception area is open daily from 7.00am to 10.00pm.

3. What are the check in and check out times?

Our check in time is from 2.00pm and our check out time is 10.00am.

6. Can I check in after 10.00PM?

Yes, if you have a booking and are checking in after 10.00pm, we have a late check in process. Please contact us if you will be checking in after 10.00pm so we can prepare for this.

7. Do you allow children at the hostel?

As Tahuna Pod Hostel is shared accommodation we DO NOT ALLOW CHILDREN under the age of 18 to stay with us. We apologise for any inconvenience caused.

8. How many people can sleep in one pod?

To ensure guest comfort and comply with occupancy regulations, EACH POD IS LIMITED TO ONE PERSON, whether it's a single or queen size.

If more than one person attempts to share a pod, you will be required to book an additional pod (subject to availability). If no extra pods are available, one guest will need to vacate the property, and no refunds will be given if all guests choose to leave. If more than one person does share a pod beyond the available beds and room occupancy, that additional person will be charged the full price for the bed. If payment cannot be taken from the additional person who slept in the guest's bed, the reservation allocated to that bed will be charged instead.

We have private rooms available for couples.

9. Do you accept cash?

We do not accept cash at the hostel and can only take payment via card. Please note there is a 2% surcharge for all credit cards, international debit cards and payWave transactions, EFTPOS cards do not have a surcharge.

10. Do you have parking available?

We have onsite guest parking available for cars or small campervans at a daily rate of $20.00 for 24 hours (12pm - 12pm). The uncovered car park is located at the rear of the property and has a height limit of 2.8metres. Unfortunately, our car park cannot accommodate campervans, although public campervan parking options are down the road from the hostel at 5 Boundary Street. If you would like to park at the hostel, please reach out to us in advance to secure a spot, as spots are limited.

11. Do you have luggage storage?

Yes, ask our friendly staff and we will point you in the right direction of our storage area.

12. Do you have Ski/Bike Storage?

Yes, just ask us to explain how the storage works when you check in at reception.

13. Do you have laundry facilities?

Yes, we have both washing machines and dryers. You'll need to purchase laundry tokens at reception for $2.00 a token. To wash, you'll need 2 tokens ($4.00) and for the dryer 1 token will give you 16 minutes - 3 tokens ($6.00) is usually sufficient.

Please note that we are a cashless hostel, however we can take card payments. There is a 2% surcharge for all credit cards, international debit cards and payWave transactions, EFTPOS cards do not have a surcharge.

14. Do I need to bring linen?

No, you do not. We make all pods with clean linen (including duvets) and have towels for rent at reception for $3.

15. Do you offer long term stay?

Guests are allowed to stay for a maximum of 10 nights.

16. What is the best way to get to/from the airport from Tahuna Pod Hostel?

You can catch the #1 bus to/from the Queenstown Airport to the Stanley Street Bus Hub which is only a 3-minute walk from the hostel. It departs every 15 minutes from 6:15am - 12:15am (midnight) from the airport, or 6:25am - 12:25am (midnight) from Stanley Street. A one-way ticket will cost $3 - $4 unless you purchase a reloadable 'Bee Card' for $5 which can be used for multiple bus rides. If you have a Bee Card one-way bus rides will then cost $2. You can purchase a Bee Card at the airport from a store called Paper Plus, or from the i-SITE store if you're in central Queenstown (22 Shotover Street). You can also purchase a Bee Card from the bus driver; payment can only be with cash for this option.

Taxis will cost around $50 - $60, we recommend Queenstown Taxis for their reasonable and fair pricing.

17. Is WiFi available for guests?

Complimentary, high-speed WiFi is available for guests. We will provide you with the password on arrival.

18. What is your cancellation policy?

Cancellations of reservations made on standard rates notified to us within 2 Days (48 Hours) of the arrival will forfeit 100% of the total price paid. Cancellations made 48 hours prior to check-in will receive a full refund.

If you have booked a room through a third-party online travel agent (such as Booking.com, Expedia, Agoda and Hostelworld.com), any cancellations or modifications must be made directly through that platform.