Free Cancellation Book more than 2 days in advance for Free Cancellation.

8.5
Fabulous
310 Total Reviews
Perfect Location
Superb Staff
Excellent Cleanliness

Property Description

Welcome to Roots Family!
Our small, bamboo and wooden made Hostel create a feeling of home and good vibes. Easy and chill out environment with the Caribbean Touch.
Be a Part of the Family and meet open minded travelers from allover the world. Just feel the love in our space! Pura Vida.

Roots is built in an open, typical carribean style and located at the heart of Puerto Viejo, only 100 meters from 'Parquecitos' Beach, 5 minutes walk for bars and restaurants and 300 m from the Bus Station.

The Beds in the Tree House Dorm provide bamboo and cane features as own locker (space enough for suitcases), lamp, outlet and a lot privacy!
The house has different common areas to enjoy and gather and have a good time while meeting new people. We have a common kitchen for use with all the implements and filtered Water. All beds have a mosqutio net.

We have the cutest cats and our Dog Jamie loves to give kisses.

Roots Family Policies and Conditions:

check in: 15:00 - 19:00
Please let us know when you arrive after 7pm to assure someone is around.

check-out: before 11:00
Check-outs after 11.00 will be charged 50% of daily Rate (Roots can store your bags if you leave the same day or come back to us with another reservation. We assume no liability for your bags.

Taxes not included - 13.00%

Cancellation Policy
Full Charge If cancelled within 1 days of arrival
30% of Full Stay - If cancelled within 2 days of arrival
No Charge - If cancelled within 3 days of arrival

The minimum age for check-in is 16
No private parking available. Public parking space around the Hostel - Roots family does not take legal responsibility for damage or theft.
Guests must be quiet between 22:00 and 07:00
Common kitchen is usable between 07:00 and 22:00
Pets are not allowed
Smoking is not allowed
Towels included in the private rooms - For the Dorm $3 per towel for use during your stay
We charge $3 in case of losing a key

we project release from any liability in case of natural disasters, loss of personal belongings, damage to your health or safety.

Reviews & Ratings

8.5
Fabulous
310 Total Reviews
  • Security
    8.7
  • Location
    9.9
  • Staff
    8.8
  • Atmosphere
    8.6
  • Cleanliness
    7.9
  • Value for Money
    7.6
  • Facilities
    7.8

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Guests

Latest Reviews

6.0
Good
Oct 24, 2022
the location of this hostel is good however the door to our room didn’t close or have a lock, which was installed on the last day. we are now covered in bed bug bites and mosquito bites despite the nets which weren’t in great condition. there’s no air con and only two fans in the room which didn't help at all. the staff are helpful but it’s a pity that everything else wasn't up to standard
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Female, 18-24
8.9
Fabulous
Sep 16, 2022
Lovely vibe, super friendly staff, comfortable beds. Only issues were that the mosquito nets had holes in them, and the shower needed a bit of a clean. Apart from that, it was wonderful!
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Female, 18-24
8.6
Fabulous
Aug 26, 2022
Recommendable hostel - sweet people, very good location, and good facilities.
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Female, 18-24

Facilities

  • Free

    • Linen Included
    • Free City Maps
    • Free WiFi
    • Free Internet Access
  • General

    • Security Lockers
    • Common Room
    • Breakfast Not Included
    • Hot Showers
    • Self-Catering Facilities
    • Cooker
    • Fridge/Freezer
    • Utensils
    • Outdoor Terrace
    • Ceiling fan
    • Card Phones
  • Services

    • Internet access
    • Airport Transfers
    • Towels for hire
    • Tours/Travel Desk
    • Late check-out
    • Reception (limited hours)
  • Food & Drink

    • Cafe
  • Entertainment

    • Board Games