We arrived at this guesthouse to be told we had no booking. The woman at reception tried to suggest the mistake was ours until we produced a confirmation email from hostelworld. Fortunately another local business- 'Frederic's' was happy to accommodate us. I would recommend this business over Truelove. They were friendly, helpful and value for money. Most astonishing, was the fact that Truelove refused to pay us back the £37 booking deposit, even though they had no room for us! Feel ripped off.
This property has a 7 day cancellation policy.
Failure to cancel within this time will result in a cancellation charge equal to the first night of your stay, unless otherwise stated below (see 'Things to Note' information).