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Amsterdam Truelove Guesthouse and Antiques Reviews

Prinsenstraat 4, 1015 DC, Amsterdam, Netherlands

Reviews & Ratings Explained

80%

Rating
601 Total Reviews
  • 71%Value For Money
  • 80%Security
  • 91%Location
  • 77%Staff
  • 71%Atmosphere
  • 91%Cleanliness
  • 74%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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37%

We arrived at this guesthouse to be told we had no booking. The woman at reception tried to suggest the mistake was ours until we produced a confirmation email from hostelworld. Fortunately another local business- 'Frederic's' was happy to accommodate us. I would recommend this business over Truelove. They were friendly, helpful and value for money. Most astonishing, was the fact that Truelove refused to pay us back the £37 booking deposit, even though they had no room for us! Feel ripped off.

  • 7th Feb 2015
  • Novice Nomad
  • Anonymous
  • Scotland
  • All Female Group, 31-40
  • (1 review)


66%

It seemed "sub-rosa." It was not located at the stated address. We were met by a man (very nice) who walked us several blocks to another address. There was an attempt to charge us more money than originally stated. Since when does "en suite" mean with a kitchen. We didn't use it and hadn't planned on it. Location was excellent, however. Is this a legal set-up?

  • 20th Dec 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)




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