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Ancient City Youth Hostel Reviews

No. 4 Lian Hu Road, close to Bei Da Jie Street, Xi'an, China

Reviews & Ratings Explained

89%

Rating
150 Total Reviews
  • 94%Value For Money
  • 91%Security
  • 88%Location
  • 87%Staff
  • 84%Atmosphere
  • 89%Cleanliness
  • 91%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

Had a pleasant stay,friendly staff,good food,shame there was no wi fi in rooms.

  • 8th Apr 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)


77%

The only complaint I have is that the staff can't give proper and accurate information on directions and general information like which bank can do foreign exchange. Other than that they were great and the place was excellent. The hostel is real value for money. When I showed the pic of my room to my friends they thought it was a 3 star hotel.


80%

You should use the airport pick up service of hostel, more comfortable if your flight will arrive late at night and not expensive.

  • 3rd Apr 2014
  • Novice Nomad
  • Anonymous
  • Thailand
  • Female, 31-40
  • (1 review)


94%

Personalen var trevlig, maten i resturangen var mycket god. Läget var perfekt. Rummen var rena och mycket fina.

  • 14th Mar 2014
  • Novice Nomad
  • Anonymous
  • Sweden
  • Female, 25-30
  • (1 review)


83%

This hostel feels and looks more like a two-three star hotel. The rooms and bathrooms are spacious and clean and the beds are huge. Nothing to complain about the facilities, just never ask any directions from the staff. They were so vague and their directions so poor we wound up getting lost more than once. Don't trust the map they give you either, the scale is far too big so can be misleading. Their computers downstairs are useless too, their internet was so slow!

Owner Comment (Hide)
For your arrival, we feel very honored and happy. thank you very much for your highly speaking of our facilities . We stuff will redouble our efforts to give every guest detail information ,so that everyone can have a nice stay here . The free wifi will also provide you a happy time here . Every stuff here are always trying best to do better and better .

86%

Excellen facilities, the room is almost like a 4 stars hotel. It's really cheap.

Owner Comment (Hide)
Thank you for your highly recognition of our facilities . Next time you will meet a different atmosphere of ours ! Looking forward .

91%

Very nice hostel for a really low price. Not all of the staff speaks English, but you always find somebody who can and helps you on any question. Also the location inside of the city walls and the cleanliness is very good. Just one remark, the hostel is part of the yha association, but this does not mean that all yha hostels have the same high quality of this one.

Owner Comment (Hide)
First of all, thank you very much for your highly speaking of our hostel. the staff in our hostel are willing to helping you and providing you a relaxing atmosphere which if so warm to you as a home. We sincerely look forward to meeting you next time here that you can feel the more enthusiastic service.Thank you again for coming and best wishes.

100%

定的一个大床房标准间,有特色,设施好,青旅的价位确实酒店的标准。很满意!

Owner Comment (Hide)
您好,谢谢您的支持与肯定,我们会再接再厉,做得更好。欢迎你下次再来哦!!!

60%

The staff barely speak english, talking to them is like playing a game of charade. They are nice though, they asked our passport only instead of paying the deposit since we're just staying overnight and we arrived pretty late since our flight got delayed. They collected the whole amount

  • 17th Feb 2014
  • Novice Nomad
  • Anonymous
  • Philippines
  • Mixed Group, 25-30
  • (1 review)

Owner Comment (Hide)
It is really nice to see your review . Thank you for choosing our hostel and your comment . Hope you can understand if we bring some inconvenience, we will redouble our efforts and strive to do better. Thank you again for coming and best wishes.

91%

It's more of a hotel and not really a hostel. GREAT value for money. Nice decor, very clean, 2 minutes away from the metro and bus stops (just a little way off downtown so you always need to take transportation). Highly recommendable.

Owner Comment (Hide)
Thank you for your detail description of our hostel. What we really want to do is to make you have a nice stay in our hostel. Your recommendation will drive us to a great promotion. Wish you a nice trip. See you next time.

94%

This place is awesome, in terms of value for money you will be hard pressed to find a better place in the whole of China. I booked a 6 bed dorm but instead was placed in a spacious three bed room that resembled a hotel. The showers are huge with very hot water, I was given a free breakfast, great facilities, only a 10 minute walk from bell tower, and the staff are amazing, especially Catherin, she went out of her way to make sure I had a great stay, even making a few phone calls for me.

Owner Comment (Hide)
Thank you for enjoying your stay here . It is really nice to see you in the midnight , and you look still energetic . Oh , you said the free breakfast , we were honor to offer one to you on our activity day ! All along, we always adhere to the service with a sincere attitude to customers,and to help, what we are wanting is to provide you a welcoming stay ! Wish to see you next time . Catherin .

69%

Good hostel, clean, good facilities. Not sure if it was the time we were there, but it was very quiet and seemed as though it was more suited to older travellers. One negative- went on a hostel tour to the terracotta warriors which was advertised as 290RMB including entrance fee, transport and food. However, once we got there we found out we could've paid 60RMB (student price) plus 6RMB each way transport. Also, the food included wasn't the best quality. Quite disappointing from a hostel!

Owner Comment (Hide)
Thank you for your comments. we will constantly improve .

86%

Nice clean hostel very close to the centre with very helpful staff although stay clear of the tour to the Terracotta Army (slight rip off). No real 'hostel' atmosphere here so don't expect to mingle/party in the bar. It was more of a quiet hotel bar type mood. Awful elevator music in bar was very depressing.

Owner Comment (Hide)
Hello, Thank you for choosing our hostel and your comment. The problem you mentioned , we will promptly improve our bar atmosphere and renew the song and give you different feelings.Your encouragement and support drives us to continue moving forward, thank you very much. We sincerely look forward to meeting you next time here that you can feel the difference and more enthusiastic service.

94%

Great place, friendly & helpful staff, good location between station and muslim quarter and clean, well-equipped rooms.

Owner Comment (Hide)
Hi,Georg . It is really nice you can have a comfortable stay in our hostel . Thank you very much for appreciating our hostel. We will try our best to do better and better , Hope to meet a new Ancient City next time ! Catherin ..

97%

We went two times to this Youth Hostel and we enjoyed our stay there. The young staff there was very professional and welcoming (with a very good level of English). We enjoyed a double bedroom that was very clean, spacious and comfortable. Ideas to improve the service : a little map coming with the welcoming email we receive on the day of our arrival and a bath soap of foam in the room.

  • 24th Jan 2014
  • Novice Nomad
  • Anonymous
  • France
  • Couple, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you to highly recognition of our hostel . Your encouragement and support drives us to continue moving forward, our success is belongs to your support and trust, as well as your inseparable review comments. For your sincere advice , we will promptly change and be better. See you next and next next time .

89%

It was a great stay, the staff was very friendly and made it a better stay. It was near the center of the old city, and less than a mile walk to any of the city wall entrances. The girls at the desk were happy to help advise me on directions to sights around town, or on which busses would take be to far flung sites. The best part, it was a clean, safe, warm place to come stay after a night of touring around Xi'an. With hot showers.

Owner Comment (Hide)
Hi , Nathan ,Thank you for speaking highly of our staff , location , and facilities .Your encouragement will drive us to continue moving forward , Wish you a happy new year .

100%

Excellent place to stay, very clean and more like a hotel. Very helpful staff, trips are available. Nice bar/restaurant area, good choice of food and friendly helpful staff. The Singapore noodles were really nice.

Owner Comment (Hide)
It is really nice you can have a nice stay in our hostel . Thank you for your highly speaking of our hostel . Wish to see you next time !

89%

Ancient City was really cool and modern, with comfortable beds and all. A really nice bar place as well.

Owner Comment (Hide)
It really our honour that you can have a nice stay here . we adhere to provide you a comfortable, clean and sincere servive . Thank you for your recommendation ! Wish you a nice trip !

97%

Ancient City Youth Hostel. Staff was great! They are very kind and they are always there for your questions. The location is the best close to subway station that connects two lines. Easy to go sightseeing.

Owner Comment (Hide)
For your arrival, we feel very honored and happy.All along, we always adhere to the service with a smile, a sincere attitude to customers,and to help, in order to give you a warm and comfortable environment . Thank you to highly recognition of our location . Sincerely look forward to having a pleasant journey.

97%

I arrived and thought it was a hotel, not a hostel. Fantastic location (right beside a Metro stop), with great facilities. Unbelievable value for money - it really was like staying in a 4 star hotel.

  • 12th Jan 2014
  • Novice Nomad
  • Anonymous
  • Ireland
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for speaking highly of location and facilities, our success is belong to your support and trust, as well as your inseparable review comments.We will promptly change and be better. We sincerely look forward to meeting you next time here that you can feel the difference and more enthusiastic service.

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