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El Viajero Cartagena Hostel Reviews

Calle 7 Infantes, Cartagena, Colombia

Reviews & Ratings Explained

86%

Rating
2253 Total Reviews
  • 83%Value For Money
  • 86%Security
  • 95%Location
  • 84%Staff
  • 86%Atmosphere
  • 83%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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80%

Ok location, 10 minutes walking from the center, good breakfast, AC in the rooms, good WIFI, safes


74%

One of the more sociable hostels you can choose - mainly due to a large number of people in a relatively small space. Dorms are aligned on either side of a central, open air, "street" with an array of seats provided outside each room. Such a design is good during the day yet at night noise can be a big issue. I guess it's just luck as to whether you encounter other guests who don't realise how much their voice travels at 2.00am. Would stay here again but would also be willing to try elsewhere.


57%

The hostal chain El Viajero have nice things going for them. I stayed in El Viajero in Colonia, Uruguay too, beside Cartagena. I am sure the people behind the chain have the best of intentions. However, El Viajero staff (in both Colonia and Cartagena) are the worst I have ever experienced in my many stays in hostals. Very unfriendly. They treat you like you are cattle. They are being very arogant and seem more interested in theire own computer surfing then attending to their guest.


91%

Staff here are excellent and really make the difference. Highly recommended.

  • 9th Mar 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 31-40
  • (1 review)


83%

BIg hostel, a lot of good space, but too little integration among guests. Great staff, well located, near everything you need in Cartagena. I stayed in the mixed dorm - the bathroom was NEVER clean, smelling badly, even after complaints.


89%

Big, very clean for typical backpacker place! Great location

  • 7th Mar 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


97%

Overall: Stay here! Great location in old city, but walking distance to the crazier/dirtier Getsemani area. || Rooms: Our room was nice and clean. Bathrooms were clean, though showers get a little humid. || Security: Had electronic lock boxes in all rooms, great feature! Also padlock areas under beds for luggage. || Internet: Decently reliable wifi covering all common areas. || Other: Alex is the man!


63%

I've marked down the hostel because our bathroom wasn't cleaned and quickly became an awful experience. The additional shared bathrooms helped though. The kitchen is good and breakfast generous. Most staff are good but not all are friendly. The lockers are great and beds comfy. Good activities too.


83%

Location is great, but it can be a bit loud with the bar. Staff was OK- would help if explicitly asked and sometimes seemed annoyed. Though they also may have been understaffed. Beds were comfortable enough but the top bunk is really high and without a guard rail. I was afraid of falling.


51%

We were greeted rudely on day one by one of the girl receptionist. some if the staff were nice but some we're just RUDE! We stayed in a private room which was next to the bar, gets very loud but music does go off at midnight. As we checked out we were charged for the minibar for all different random drinks which we didn't have. But we didn't have time to debate as we had a flight to catch. Towels are disgusting, white towels were actually gray. Won't be returning

  • 27th Feb 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 25-30
  • (1 review)


77%

Staff were all very friendly and helpful - they made the hostel what is it! Thanks guys!

  • 27th Feb 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 31-40
  • (1 review)


83%

good and one of the bigger hostels in the middle of old town (10min by walk to the party area). helpful staff. nice breakfirst.


83%

Nice place well located and a/c is really cold but wifi is patchy


74%

A very big hostel that doesn't have the same character as some other places. There is a nice central coutryard and bar area but that is about it.


97%

Multiple times per day the bathrooms get cleaned!!!


71%

Young, cool place - good atmosphere. Rather unfriendly staff. All in all, worth the money if you're looking to meet other travellers. I wouldn't book their activities or tours though, everyone we talked to thought that was a big mess.


94%

Good Hostel with big rooms. Nice facilities and activities for every day in the week. city center can be reached in a 10 min walk. good happy hour. Bar area is being cleared at 12. then people can only drink in the front or go out. I do not give a good rating for security, as everybody can go into every room.Big lockers are provided though. Salsa instructor (he is good) should go a slower pace. He covers a lot for 15 min. too fast for people without salsa background.


97%

Thanks all the crew! great time, great stay, after a week, they become like family. Lots of freedom to be yourself thanks again! Luke quatermass Australia

  • 13th Feb 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 25-30
  • (1 review)


100%

I had a fantastic time at the hostel - it has a great location situtated close to many of the local sights, restaurants and nightlife activities. The staff are great and have a good knowledge of where to go and at what time to do it, taking the weather into consideration. I´d love to stay here  again or one of the other El Viajero Hostels in South America Thank you for everything Alex :)

  • 13th Feb 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)


77%

Nice atmosphere for meeting people and having drinks, but wasn't therefore too noisy. Could be cleaner.


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