About

Casa Helena Hostel provides concierge services, non-smoking rooms, free WiFi throughout the property and a garden. Featuring a terrace, the hostel is close to several noted attractions, around 1.9 km from Bocagrande Beach, less than 1 km from San Felipe de Barajas Castle and a 15-minute walk from Cartagena's Walls. The accommodation features room service, a 24-hour front desk and currency exchange for guests.

Located in Cartagena de Indias and with Marbella Beach reachable within 1.4 km. Popular points of interest near the accommodation include Palace of the Inquisition, Bolivar Park and Cartagena's Gold Museum.

At the hostel, each room has a wardrobe, bed linen and a patio with a garden view. Rooms are complete with a private bathroom equipped with a shower and free toiletries, while certain rooms at Casa Helena Hostel also offer a balcony.

Casa Helena Hostel Policy and Conditions:

Cancellation Policy: 3 days before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Colombian Nationals only are subject to a local tax of 19% of the total cost

Check in from 15.00 to 23.00
Check out before 12.00

Payment upon arrival by cash, credit and debit card
Taxes not included (19%)

General:
24 hours reception.

House Rules

Check In

15:00 - 23:00

Check Out

until 12:00

  • Credit Cards Not Accepted
  • No Curfew
  • Non Smoking
  • Taxes Not Included
View House Rules

Facilities

  • Free WiFi
  • Free Internet Access
  • Free Luggage Storage
  • Airport Transfers
  • Luggage Storage
  • 24 Hour Reception
  • Currency Exchange
  • Housekeeping
View all facilities

Reviews

10Superb(32)
  • Value for Money
    10.0
  • Security
    10.0
  • Atmosphere
    10.0
  • Cleanliness
    10.0
  • Staff
    10.0
  • Location
    10.0
  • Facilities
    10.0
Summary of traveller reviews

Casa Helena Hostel in Cartagena offers a great location and friendly, helpful staff. Guests appreciate the clean rooms, comfortable beds, and the rooftop pool. It's a good choice for travellers seeking a peaceful stay, though some mention a lack of social atmosphere and small lockers.

Stayed in Dec 2025
6.9
M
Mel
Female, 25-30, England
Great location. However the toilets smelled quite bad and the lockers are too small - so the dorm is crammed with everyone’s belongings and backpacks everywhere. Breakfast has to be ordered the night before with a specific time which reception don’t mention ahead of time. There was also a power cut whilst I was there. Not really any social vibe.
Stayed in Apr 2025
10
E
Erika
Female, 25-30, USA
This is a cool place, but it’s more like a hotel than a hostel. Not social at all. I liked the beds, its clean, nice bathroom, and just a simple place. Great location. And a pool!! Necessary in the heat. I wish they had more social events and recommendations. The staff: nice people and really helpful. I like them.
Stayed in Apr 2025
6.6
G
Guilherme
Male, 31-40, Brazil
The hostel looks new so I think whit time they will adjust and be a great hostel. I stayed in a private suit and gave a bad review due to3 factors: 1) They "forgot" to clean the room in the first day. 2) No hot showers and didt warn about it 3) It looked like a ghost hostel, not even a single other guest was seen in the 3 days I stayed.
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Location

Calle 30 # 10-69 Getsemani, Cartagena, Colombia
1.4km from city centre