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El Viajero Cartagena Hostel Reviews

Calle 7 Infantes, Cartagena, Colombia

Reviews & Ratings Explained

85%

Rating
3826 Total Reviews
  • 81%Value For Money
  • 85%Security
  • 94%Location
  • 81%Staff
  • 86%Atmosphere
  • 84%Cleanliness
  • 82%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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49%

The safe boxes at our room didn't work and their sockets had no electricity, which left us with just two sockets per 8 bed dorm. The information given by the staff about the tours was not very complete, nor reliable.

  • 6th Oct 2015
  • Novice Nomad
  • Anonymous
  • Colombia
  • Male, 18-24
  • (1 review)


91%

We had a great stay as backpeckers in the hostel! The location is perfect because it's easy to get to the main attractions and safe in the night as well. Regarding the stuff, they were friendly and helpful. Room was clean, comfortable beds and the AC was really important for the hot weather. Breakfast was good, internet worked well and overall we enjoyed our staying there. I recommand it for any traveller.


80%

Very well located inside the wall city. Comfortable bed and well cleaned. Good air conditioning in dorms to sleep. Staff not much helpful neither atentious. Breakfast should be better and would have air conditioning in common areas.


97%

Great hostel with a nice courtyard and deck chairs to chill in the hot Cartagena sun!


60%

Battle to get air con on, staff constantly turned it off. No atmosphere not a lot going on, disappointing as has good potential

Owner Comment (Hide)
hi mark, im alex hostel manager from el viajero hostel, we apraciate your suggestions, our staff has a schedule for the air conditioning and they turn it off if no one is inside the room, and at the time scheduled, but if someone goes to the reception to say that need the air cond, because you are going to stay inside, they for sure turn it on for you. may be was a misunderstanding or they were doing their job because between 12 and 6 there is no people inside the hostel, everybody go out.

86%

CLOSE TO EVERTHING

  • 30th Sep 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 18-24
  • (1 review)


80%

Good place to stay but when it's crowded. The dorms are not very clean and there is not enough light. During the day they turn of the Air-conditioning. Nice location.


86%

We had a great time, AC and wifi are great, highly recommended the volcano excursion and playa Blanca! Great mojitos in the bar!


100%

Muy buen hostal, el desayuno no es muy bueno, pero el staff hace un buen trabajo, gracias a todos los chicos por su ayuda especialmente Jeyson que nos brindo mucho y nos ayudo con todo lo que necesitabamos.

  • 30th Sep 2015
  • Novice Nomad
  • Anonymous
  • Colombia
  • Female, 18-24
  • (1 review)


100%

was a great experience, staff is friendly, thanks Jeyson you are so kind.

  • 30th Sep 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


80%

Very nice hostel but the staff seemed disinterested, any question or query seemed to be an inconvenience to them. They also gave out a lot of false info about services which was frustrating. Other than that it was a very nice stay.


91%

Very good hostel. Atmosphere was great which is a big plus for a solo traveller. Try and make the midweek Cartagena hostel party (can't remember the day) if you have the chance!


77%

There wasn't anything overly impressive at this hostel but they did organize Latin dance lessons and had a bar which was a plus.


100%

Best hostel in Cartagena! The staff really made the diference for me, they're really attentive, the rooms are clean enough with AC. Thanks for everything Albaro

  • 26th Sep 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 18-24
  • (1 review)


80%

Fantastic location, good free breakfast.


94%

You can tell they have experience handling large groups of travelers, just dont tell staff to wake you up, they wont


100%

Really cool hostel, I very much enjoyed my stay there, Cartagena is a great and fascinating city to be discovered, specially with the recommendations for tours and night activities from the hostel staff, mainly Alvarro. They schedule various daily activities at the hostel so it's fun even to just stay in

  • 23rd Sep 2015
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Male, 25-30
  • (1 review)


91%

Is a very nice Hostel located in the old city of Cartagena. You can visit a lot of museum and old buildings just by walk. Breakfast is nice and the staff is really kindly. If you have any question just let them know. There are supermarket just 3 blocks from hostel, is better if you want cook your own, the hostal has a good kitchen, or fast food at the street is really good and cheap. I recommend to visit Playa Blanca on Baru. Amazing beach with turquoise water and white sands.

  • 22nd Sep 2015
  • Novice Nomad
  • Anonymous
  • Chile
  • Male, 25-30
  • (1 review)


51%

Nice layout and good hostel at first sight, but staff could be a lot better to make everyone feel at home and give a better atmosphere!

Owner Comment (Hide)
hi helen, im alex hostel manager, for us is very important your review, can you tell us what are your suggestions for our staff in order to improve your experience next time and for our travellers, we will do anything on our hands to improve this. Thanks Alex cabarcas Hostel manager

77%

really liked this place but there were not enough working lockers for everyone in our room, no keys, , the staff were a little unfriendly and the excussions were cheaper when we booked externally. however great atmosphere for the single traveller to meet people and fun place and awesome location with heaps of things nearby


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