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Empress Hotel Reviews

1317 Ursuline Ave, New Orleans, LA 70116, New Orleans, USA

Reviews & Ratings Explained

49%

Rating
35 Total Reviews
  • 44%Value For Money
  • 49%Security
  • 71%Location
  • 62%Staff
  • 38%Atmosphere
  • 42%Cleanliness
  • 36%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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71%

The staff was great and helpful....


26%

First night we spent there, there was no water at all in the shower, we reported it when we got back they had removed all our belongings and didn't tell us or the staff on duty, we walked into the room, they put us in another room , We woke up the second morning to the smell of cigarettes we found cigarettes buts on the floor, 3rd day we had belongings missing from the room, staff didn't seem to care, when reporting it there was a guy arguing with the lady on reception apparently if you have l


37%

I don't recommend this hostel.


31%

This was the most horrible, disgusting, dirty place I have ever been in. Very unorganised, unprofessional and very very very poor value for money.

  • 5th Apr 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 25-30
  • (1 review)


26%

Dirty, broken walls, peeling paint, defect shower, water dripping from the ceiling, insecure door. Cheap, but not even worth the money.

  • 28th Mar 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 41+
  • (1 review)


74%

Due to a convention taking place, everywhere central was fully booked. We could have found a hotel several miles out, but the most important thing to us was to stay somewhere clean and conveniently situated. With some trepidation we booked the Empress, which is only 15 minutes' walk from Bourbon Street. We thought the reception staff were very efficient and friendly. The only problem for us was the complete lack of storage facilities. However, it was definitely worth what we paid.

  • 12th Mar 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 41+
  • (1 review)


46%

The hotel building is very old that needs some serious repairment. The hotel room is very small and dirty, esp. bathroom. The bathtub drain is always clogged. We stayed in this place, regrettably, only for its proximity to the french quarter. I would not recommend this place.

  • 26th Feb 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


51%

they were patching up the ceiling when we got to our room.. we left and came back to a huge roach still alive on its back on the middle of the floor.. the room conditions are horrible.. staff were very nice.. as for dropping the key off when we leave.. that was weird because half the time we asked for our key back they didnt ask for id or anything.. location is pretty good.. pubic hair was found in tub and towels..

  • 14th Feb 2014
  • Novice Nomad
  • Anonymous
  • USA
  • All Female Group, 25-30
  • (1 review)




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