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Empress Hotel Reviews

1317 Ursuline Ave, New Orleans, LA 70116, New Orleans, USA

Reviews & Ratings Explained

54%

Rating
37 Total Reviews
  • 43%Value For Money
  • 60%Security
  • 80%Location
  • 70%Staff
  • 40%Atmosphere
  • 47%Cleanliness
  • 40%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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71%

The staff was great and helpful....


26%

First night we spent there, there was no water at all in the shower, we reported it when we got back they had removed all our belongings and didn't tell us or the staff on duty, we walked into the room, they put us in another room , We woke up the second morning to the smell of cigarettes we found cigarettes buts on the floor, 3rd day we had belongings missing from the room, staff didn't seem to care, when reporting it there was a guy arguing with the lady on reception apparently if you have l


37%

I don't recommend this hostel.




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