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Ethic Etape-CIS-Narbonne Reviews

Place Roger Salengro, Narbonne, France

Reviews & Ratings Explained


121 Total Reviews
  • 84%Value For Money
  • 80%Security
  • 96%Location
  • 84%Staff
  • 84%Atmosphere
  • 76%Cleanliness
  • 84%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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The Wifi is spotty, and it really only works in the lobby downstairs. Thankfully, the staff let me use their computers upstairs as long as they weren't being used for a program. Overall, the staff is very nice and helpful; kind of annoying that they only have 1 key per room, but I understand their reasoning behind it.

  • 24th Sep 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


Very quiet hostel - there was only the two of us and two other people staying there that we could see. Only one key per room so could be difficult if sharing a room with people you don't know! No atmosphere due to the fact the place is dead but Narbonne itself is a nice town. The woman on reception was lovely but often very busy because she was the only one there and the place is a community center so she was often also dealing with other people for a while.


staff wouldn't speak english and was not welcoming at all, terrible atmosphere, no parking, only good breakfast. consider it if you're on a budget, it has all the basics things.

  • 26th Jul 2013
  • Novice Nomad
  • Anonymous
  • Italy
  • Mixed Group, 18-24
  • (1 review)


Pretty much a massive residence to spend a night or 2 but not a proper hostel if you look for that kind of feeling. The lady at the reception was sweet and helpfull,the morning/breakfast staff not that much. Good location,right in the centre of Narbonne city.

  • 21st Jul 2013
  • Novice Nomad
  • Anonymous
  • Italy
  • Male, 31-40
  • (1 review)


This hostel is a short walk from the train station and has good facilities. There is a restaurant that serves people during the day and a bar. The staff was helpful and the wifi didn't work when we got there but they fixed it that day. Great location in the middle of town. No major complaints except the staff was not always present at the front desk.


the WiFi doesn't work at all


Wifi was not working - the whole stay of two days - and nobody seemed to know or really care when it would be all right again. And narbonne is one of those few cities in france where there ist just no free wifi in cafes or anywhere else around. If you need wifi to organise your trip, that"s quite a problem. The tourist info office offers 30 minutes of free wifi - once 7 days. That's all you'll get, folks...


In the end it all worked out and at least had a place to stay, but the staff were terrible and just had no idea. they took 15 min to find my booking and were trying to charge me double than my booking even though I had proof of my booking. The place has no sign at the front is very hard to find, even when you walk in to the building they just don't make it clear where you are or if you are in the right place. Just frustrated at the memory of finding this place.


Positives: clean, safe, breakfast included. Negatives: the wifi never works - if your wifi doesn't work, don't advertise that you have it because technically you don't. Moaning about there being no wifi may seem old hat but a lot of people (myself included) need it to organise further travel. This isn't a backpackers hostel. It's set up to house large youth groups. Finally, there is only one key per room which is irritating when the three in a room don't know each other. That needs work.


It is a very convenient, clean place where to stay and good value for money as well. Very nice people.


Good hostel to get some rest in, free breakfast in the morning is great, rooms are clean, beds are comfortable, great value.

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