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Generator Hostel Hamburg Reviews

Steinorplatz 3, Hamburg, Germany

Reviews & Ratings Explained

84%

Rating
2742 Total Reviews
  • 80%Value For Money
  • 89%Security
  • 92%Location
  • 79%Staff
  • 81%Atmosphere
  • 85%Cleanliness
  • 79%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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83%

It's a european hostel so the cosyness and atmosphere is not like in asia or other hostels. This is basically a hotell where you share your room. But the hostel was clean, neat and has a great location right next to the train station :) nothing negative to say about it really. Ps. Good wifi and friendly staff

Owner Comment (Hide)
Hi, Thanks for sharing your impressions with us. I am always very happy when guests are mentioning positivly mention our team. Would be great to see you also on your next visit to Hamburg. You are always welcome. Sven Heberling Assistant General Manager

80%

Great location in the centre and very near the station. Very comfortable for the price. Bar has reasonable prices and nice atmosphere. Would definitely recommend and stay again!

Owner Comment (Hide)
Hi, Thanks for the great feedback and the recommendation. Looking forward to your next visit. All the best for your travels, Sven Heberling Assistant General Manager

97%

amazed with how central and good it was!! really enjoyed my stay!

Owner Comment (Hide)
Hi, many thanks for the great review. I hope we can welcome you soon again at Generator. Sven Heberling Assistant General Manager

97%

Excellent hostel with great facilities great location at great price. They also have great hiring policy for staff :P

  • 5th Mar 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Hello, Thank you for your review. I am happy that you have had good time in Hamburg. Hope to see you again on your next trip. Sven Heberling Assistant General Manager

91%

literally across the street from central hamburg station. Location can't get any better if you are traveling by train. However, shower and toilet facility was too small. There was no room for maneuverability. Can not rent towel, only buy them for 6.5 euros.

Owner Comment (Hide)
Hello, Thank you for sharing your impressions with us. You have mentioned really good points and we will internally see what we can be changed. I would be delighted if you chose Generator again on your next journey. Regards, Sven Heberling Assistant General Manager

71%

The hostel is beautiful and clean. It's set in a good position, in front of the train station and close to the shopping aerea. Although this, the staff is unfriendly and too serius for a hostel. They didn't give any information about the city, events or somethingelse interesting to do in Hamburg.

Owner Comment (Hide)
Hello, Thanks for the detailed review. I really regret the experience you have made and I apologize for the leak of serivce! You can be assured that I will investigate the issues and will also take care the this will change. I hope the mentioned points will not prevent you of coming to Generator in the future. You are always welcome. Regards, Sven Heberling, Assistant General Manager

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