Generator Hostel Hamburg Reviews
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Please provide hand soap in the toilet without any charges.
Nice and close to the central station but a bit far from the nicer parts of the city. The hostel was clean and bright and the staff were mixed - some very friendly and helpful some very rude. Key cards could be tricky to use but the reception could sort it out generally
Decent hostel, pretty far from the nightlife area but it's easy to get to with a metro stop just outside. Comfy beds and good wifi throughout
Overall, I had good stay here. Clean, modern, lively. There were one or 2 staff that should try to smile more. Other than that, I can't really fault it.
best hostel. clean, friendly staff, security was great. bar was crazy and general atmosphere was amazing
The construction of the room is great but the door handle was broken to the toilet due to collisions of the doors. When reported to reception, happy to help but maintenance came up and almost disregarded as they was nothing that could do...
The hostel is located just by the Main Station, which is really smooth. The surrounding area feels a bit unsafe, especially during the evening/at night, and the door to the hostel seemed open to "everyone" Our room was nice and clean, with a very small bathroom. Felt more like a hotel. Great beds. Staff were quick and friendly. The price was a bit too high, especially for a regular weekday. One of the elevators were out of order which caused quite a queue.
a very good place to stay, very convinient location.
Very nice hostel located very close to the main station. Facilities were good, room was tidy and the atmosphere was pretty. A little noisy at night with lots of guest's, but not too bad.
I was very pleased with my stay. The hostel was extremely clean and the location couldn't have been better.
Great hostel although the bathroom was incredibly uncomfortable! Literally the bathroom is smaller than in an airplane!!! The water from the shower when on goes outside the shower area and gets everything wet. Good thing extra bathroom was outside so we could take proper showers. Right across from train station but not in the best area, always lots of gypsies out. Staff was very friendly and rooms were clean.
We stayed in double ensuite for 3 nights. The walls are paper thin, and the doors makes alot of slamming noise. Woke me up several times in the night. Also the staff and management were upright frustrating. No one had a clue about anything and was often rude and unhelpful. Not the least professional AT ALL! Just to order some food and coffee was a challenge. Out of 6 of the staff we encountered, only one girl were remotely helpful. Clean room and close to trainstation was the only positive thing
Some staff member, particularly the females have a serious attitude problem. Every request i asked for seemed to be the most difficult thing in the world for them. Staff morale really needs to be picked up there, it is very apparent there is an issue. Also was enjoying a coffee by the bar and staff were bickering about management and how they are overworked.. the guests don't need to hear that. Such a shame based on the location.
- Novice Nomad
- Male, 25-30
- (1 review)
Lovely, big modern hostel. Each bed has its own power sockets and light. The bar/social area was really nice! Drinks and food were a good price for us! Right next to the train/bus station and most central attractions. Free walking tours everyday. Free wifi too! Only downsides to it were the showe and WC were tiny, and being the size that the hostel was meant there was no communal kitchen for ourselves to make our own food
Great location right in the town and next to the station. Staff very helpful and polite. The lift available was slightly small due to one not working, so guess this couldn't be helped. Rooms were great, beds extremely comfy, and the plug sockets connected to the end of the bed were a bonus. Would definitely recommend this hostel
Ensuite bathrooms and toilets are so small. There are bigger shared ones at the common area but they are not that clean. Location is not so far from the main attractions. Lockers are great, you can even put your backpack in it. Other than the bathroom thing this is a good place to stay.
This was an average large hostel, I only stayed one night so I can't really comment on the social atmosphere. The staff was pleasant and helpful and the location was extremely convenient! The wifi was good even in the rooms which were clean. The bathroom in my room could have been cleaner though. There was urine on the floor when I arrived and it was there until I left which means they either don't check/clean daily or they don't do a very good job..
A very excellent hostel in a great location - couldnt be better
- Novice Nomad
- All Male Group, 31-40
- (1 review)