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Grand Hostal Playa Reviews

Avenida 20 Entre Calles 4 y 6, Playa del Carmen, Mexico

Reviews & Ratings Explained

81%

Rating
121 Total Reviews
  • 76%Value For Money
  • 83%Security
  • 90%Location
  • 85%Staff
  • 77%Atmosphere
  • 78%Cleanliness
  • 79%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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74%

2 of 3 female showers were broken and no pressure on te 3rd one.. Men showers worked fine. Beds nice, good wifi, rooms bit tight when full, good location. :)


100%

Had such a divine time! As a solo female traveller the lovely lady at the front desk upgraded me from the mixed dorm to the female only one. A bit cramped but exceptionally clean and relaxing. Staff were lovely and I felt very comfortable talking to them. The area is also fantastic with a few wonderful restaurants nearby a bit cheaper than fifth avenue which is good!


49%

The 16 bed dorm was so small most people were forced to sleep with their luggage as there was nowhere to store it, there were no windows to let in any natural light or ventilation which made it very stuffy. Bathrooms were filthy and rarely stocked with paper- when I let the receptionist know she handed me one roll for the entire bathroom. A bin someone had vomited in was left next to the toilet for a whole day before being emptied. Music played in reception until midnight. Very poor experience.

  • 13th Jan 2016
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 25-30
  • (1 review)


100%

The perfect hostel for me to stay at in Playa. Low key, clean, easy, great people, the location is superb, just a 5 minute walk down to the main street and even closer to the minivan/bus station where transport to Tulum and other places go from all the time. The staff couldn't be more friendly. Alejandra in the reception was super helpful with everything and you were always met by a welcoming smile by the staff whenever you came whatever time of day/night you did. Will stay here again!

  • 9th Jan 2016
  • Novice Nomad
  • Anonymous
  • Norway
  • Female, 31-40
  • (1 review)


100%

The best hostal in Playa Del Carmen. What I really like about Grand Hostal Playa is that it's a mix of party and relaxation. Many of the hostals in Playa are non-stop party hostals. Grand Hostal is nice because during the week you can relax in the hammock, watch tv, have a few beers with people, play cards and on the weekends go out to the club with people. The kitchen is also super clean and big. The hostal as a whole is actually really clean. I've stayed here a couple of times and will be back

  • 8th Jan 2016
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)


86%

It's a pretty typical hostel but I think I had one of my best sleeps that week in their bed. The bed was spacious and comfy, the AC was on at the right temperature, they gave me a blanket when asked. Each bed has a light and charge outlet. The hostel has decent showers as well with hot water, a large kitchen/common area, a pool, Wifi and common PC. Front desk had varying levels of English ability, but overall friendly and helpful. Hostel was reasonably clean and well maintained. Good location.


74%

The staff were great, all very helpful and keen to help immediately. We stayed in the 16 person dorm which was just insane how many beds were packed in there. There wasn't even space to get our backpacks in! There were also some other 'travelers' in the dorm who didn't understand that a dormitory was a public space mainly for sleeping and relaxing who insisted on talking at an exaggerated volume at all hours. The A/C should be turned every night The girls bathroom was also tiny.


74%

The breakfast was very disappointing, only bread and butter. Also, the hostel set up tents in the backyard for people who didn't have any accommodation - that was nice but there were just too many people in the bathrooms, kitchen etc.


83%

The hostel is very nice. The swimming pool and the long chair to relax. It is perfect. The kitchen is clean and there is enough of everything. Not fare from main places. Grocerie stores and playa!!!

  • 28th Dec 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 25-30
  • (1 review)


77%

The staff was nice and it had everything we needed. The space was much smaller than I expected but I think it was fair for the price.

  • 27th Dec 2015
  • Novice Nomad
  • Anonymous
  • Guatemala
  • Male, 18-24
  • (1 review)


100%

That was GREAT!

  • 19th Oct 2015
  • Novice Nomad
  • Anonymous
  • Mexico
  • Female, 31-40
  • (1 review)


100%

Here I am back to the beautiful Grand Hostal, Excellent location and lovely atmosphere feels like home :) Cant wait to come back very soon!!




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