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Hanwood Youth Hostel Reviews

New 1-6,Taipingbuzi Village,the, Xi'an, China

Reviews & Ratings Explained

88%Overall Rating

From 33 ratings
  • 85%Character
  • 85%Security
  • 87%Location
  • 96%Staff
  • 88%Atmosphere
  • 88%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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100%

As soon as you check in, you receive a map with the direction to the hostel printed on the front. The staff was extremely helpful and welcoming. If you ever needed anything they were always willing to help. Also, if they still do the Dumpling Dinner on Saturdays, I highly recommend doing it. It is a great way to meet people and talk about your experiences. I highly recommend this hostel!

  • Novice Nomad
  • 18 May 2012
  • Anonymous
  • USA
  • Male 18-24
  • (1 review)

Owner Comment (Show)
Thank you so much for the great comments online!!! We would like very much to hold the Banquet if possible since it has brought much fun and happiness to guys~~~Hope you will enjoy everyday and we will see each other again~~~ Warm regards^_^ Hanwood(Catherine)

93%

It's a really cool hostel with a very helpful staff, they help you with anything you need.

  • Novice Nomad
  • 08 May 2012
  • Anonymous
  • Ireland
  • Couple 18-24
  • (5 reviews)

Owner Comment (Show)
Thank you for your comments!!! We really enjoyed your stay here,and hopefully we will see you again in the future. Have fun~~ Warm regards^_^ Hanwood(Catherine)

97%

great place, great staff, love it!!!

  • Novice Nomad
  • 06 May 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)

Owner Comment (Show)
Thank you for the comments!!! We hope to see you again in the future~~~ Warm regards^_^ Hanwood(Catherine)

83%

A good value for money, safe feeling hostel in a great location, 3 mins walking distance to the Wild Goose Pagoda and plenty of Western food chains around the corner in case the Chinese food isn't for you. Staff were helpful. Room was small and basic but all you need for the night. Only complaint is noisy street behind during night but could be much worse (air con drowns it). Recommend for quick stopover for couple days if seeing the Terracotta Warriors.

  • Novice Nomad
  • 01 May 2012
  • Anonymous
  • England
  • Couple 18-24
  • (3 reviews)

Owner Comment (Show)
Dear, Thanks for the recommendation and comments!!! We know that we have got some weaknesses definitely that have bothered during your stay here,but we are still growing up.Hopefully,we will make Hanwood a greater place for everyone. Warm regards^_^ Hanwood(Catherine)

87%

Location was a bit off, and travel advice did not really seem up to date. The area is "under construction", as of May 2012, so hard to know what it will look like in a year. A new shopping mall and lots of restaurants nearby, and the park around the Pagoda is quite nice at night. However, the restaurants nearby were mostly popular chain stores (Haidilao etc.) so it is not really the right place for local specialties.

  • Novice Nomad
  • 01 May 2012
  • Anonymous
  • Sweden
  • Male 25-30
  • (5 reviews)

Owner Comment (Show)
Dear Carl, 谢谢您的评论!!! 我们会更加改进我们的服务和我们的缺点,希望我们的一切会越来越好,给各位客人也提供更好的accommodation. 欢迎下次再来~~~ Warm regards^_^ 汉文武德青年旅舍(Catherine)

87%

Not a bad place at all, the only thing we had against it was that the shower was either scalding hot or freezing cold. The staff was friendly and the location was great, near the Big Goose Pagoda and a Subway restaurant.... :)

  • Novice Nomad
  • 01 May 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)

Owner Comment (Show)
Dear Berendina and your BF, Thank you for ever coming and staying here!!! Your advice about the shower is really constructive,we will definitely take that and have them fixed these days.Hopefully our service will do more of everyone's satisfaction. Warm regards^_^ Hanwood(Catherine)

90%

Really lovely hostel and very nice staff. It was a pleasure staying at the hostel. :)

Owner Comment (Show)
Thank you for your comments!!! Hopefully you might enjoy yourselves in the next trips in China~~~ Warm regards^_^ Hanwood(Catherine)

100%

I stayed in Hanwood for 4 days and the expierence couldn´t be better. Hotel´s quality for hostel price, excelent location and extremely friendly an helpful stuff. I defenetly recommend it.

  • Novice Nomad
  • 03 Apr 2012
  • Anonymous
  • Spain
  • Female 25-30
  • (1 review)

Owner Comment (Show)
Dear, Thanks for your great comments!!! We are happy to hear that you enjoyed your stay at our hostel!!!We miss your cute and pretty smile too!!! We know you will go to more mountainous and adventurous places around the world,so have fun!!! Hope to see you again~~~ Warm regards^_^ Hanwood(Catherine)

97%

- Very nice staff: Warmhearted, very good english, helpfull and good knowledge about Xi'An - Very nice location: Close to bus station to get to the city center, around the corner tradiitonal Xi'An food and across the street the Big Goose Pagoda scenic area inclusive some nice parks and water fontain park. - Clean Rooms I can only recommend the Hanwood and its staff and I will come back to finish the peaks of Hua Shan :)

  • Novice Nomad
  • 02 Apr 2012
  • Anonymous
  • Germany
  • Male 25-30
  • (1 review)

Owner Comment (Show)
Dear, Thanks for the comments~~~ How are you now???Still travelling around???The advice given via is very much appreciated and hope to see you next time~~~ Remember to climb the mountain with me next time!!! Warm regards^_^ Hanwood(Catherine)

90%

we had a lovely stay at Hanwood and found the staff to be really helpful and very friendly. Unfortunately the hostel and the surrounding area had no power for our first nights stay. Meaning we had no lights and no hot water. However the staff managed this situation well and even offered us a small discount. The hostel is in a perfect location for exploring the wild goose pagoda etc. But it is a good bus ride away from the train station. Would definately recommend if wanting to explore south Xian

  • Novice Nomad
  • 02 Apr 2012
  • Anonymous
  • England
  • Female 25-30
  • (5 reviews)

Owner Comment (Show)
Dear, Thank you for the comments!!! In fact,the nights of no power were still quite impressive to us.We express our deep apology inside to all of you guys for the inconvenience and bad surprises. We would like to try our best for more growing-up,hopefully we will bring the best service to all of the guests here.Much gratitude!!! Hope to see you again and see you more on facebook!!! Warm regards^_^ Hanwood(Catherine)

70%

The room was dark, small, and window opened up to the interior of the hostel meaning not much light or air, plus it was noisy at night if the window was open because people were socializing downstairs. 140 RMB per night was overpriced for the small and dark room I had with a shared bathroom. No electricity the first day and night I was there, which wasn't really the hostel's fault, but they were ill-prepared- they gave us all candles with no candle-holders. Very dangerous. Got discount.

  • Novice Nomad
  • 02 Apr 2012
  • Anonymous
  • USA
  • Female 31-40
  • (1 review)

Owner Comment (Show)
Dear, Thanks for staying here and sorry for the inconvenience due to the power problem!!! We admit that we have ill-prepared in facing this,but lessons had been taught.Next time,we will be more prepared for any unexpected accidents. Many thanks for the comments!!! Enjoy your next trips~~ Warm regards^_^ Hanwood(Catherine)

100%

Great helpfull staff and a clean room. Location is great just next to big goose pagoda. The area around is lovely.

  • Novice Nomad
  • 23 Mar 2012
  • Anonymous
  • Sweden
  • Male 18-24
  • (3 reviews)

Owner Comment (Show)
Dear friend, Thank you for your great comment!!! Even though we could not find the trace of you in our memory now,we are grateful to your support for our hostel.T_T We hope you may enjoy yourself everyday on trips~~~ See you next time if possible!!! Warm regards^_^ Hanwood(Catherine)

83%

It's a little bit out of the city walls but its opposite the Monastery and Pagoda which are worth seeing, and right near to the fountain display at night (8pm). Hostel is small but nice relaxing reception with free pool. Cheap beer in the fridge and always cold, get free beer token upon arrival so can't complain. Staff very friendly and helpful. Can be low on westerners although was off peak for me. Lots of food places nearby. Rooms clean and beds comfy.

  • Novice Nomad
  • 14 Mar 2012
  • Anonymous
  • England
  • Male 25-30
  • (5 reviews)

Owner Comment (Show)
Dear Thanks for your comments!!! Hopefully you are enjoying on the trips,and we will make it better and better.Many thanks for your reviews anyway~~~ Warm regards^_^

90%

Great hostel, the staff could not be more helpful! They met us off our train and took us directly to the hostel, she then showed us where to get great breakfast and then took us to get train tickets. Wonderful staff, they also helped us to book a hotel in Yichang where we could not find a hostel and the hotellier did not speak english. The rooms were a little small but the bed was comfortable and warm. Common room was great, the pool table is interesting.... The internet is good quality.

Owner Comment (Show)
Dear Andrew, Thank you for your staying here and great comments!!! We have enjoyed your stay here~~~How is everything going now???Hope you have done well.How was the trip to Three Gorges???Great,yes??? Hope to meet you again in the future!!! Warm regards^_^ Hanwood(Catherine)

83%

Good venue, lovely staff. Definitely recommended.

  • Novice Nomad
  • 19 Feb 2012
  • Anonymous
  • England
  • Female 31-40
  • (1 review)

Owner Comment (Show)
Thanks for your staying here!!! We really enjoyed your comments and recommendation to others of us.We will go on with our good points and try our best to get rid of the bad ones. Hope to see you again in the future~~~ Warm regards^_^ Hanwood(Catherine)

93%

Wow! The Hanwood was awesome to stay at! We got a private room with an ensuite bath and the price was really good. The place has a great feel to it and the staff was really friendly. They arranged for my wife and I to go to a dumpling buffet and Wang Dynasty show that was really cool. Great music, great food- lot's of fun. Andy is a great guy and very helpful. The area that the hostel is in is very convenient also, I highly recommend a stay. Oh, and while you are there write a note on the wall!.

  • Novice Nomad
  • 03 Feb 2012
  • Anonymous
  • USA
  • Couple 41+
  • (2 reviews)

Owner Comment (Show)
Dear, Thanks a lot for the comments!!! We all remembered your stay here,your lovely smiles and humorous talking were stuck in minds.Hope you now have worked our yourselves in lives in Taipei and Chinese-studying,which is considered the hardest.:P If possible,we wish to you again next time in Xi'an!!! Warm regards^_^ Hanwood(Catherine)

90%

The Hanwood Youth Hostel is a great place to stay at in Xi\'an. It was a bit cold, but the location (across the street from the big goose pagoda), staff (excellent English, friendly, knowledgeable - AMAZING!) and supreme French Toast (Manny\'s the MAN) are totally worth wearing your coat about.

  • Novice Nomad
  • 29 Jan 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)

Owner Comment (Show)
Dear, Thank you for your great comments!!! We will keep our good points and try to resolve the problem existing to make it much better.Many thanks for ever being here!! Enjoy yourselves on the way!!! Warm regards^_^ Hanwood(Catherine)

77%

Put the turtle in a bigger aquarium - it is dying in there. Get it an environment. Put the birds away from the cold.

Owner Comment (Show)
Dear, Thank you ever being here and your comments for us!!! Well,we will try find another great place for the cute turtle,thank you caring about it!!! Keep on with your Chinese learning~~~ Warm regards^_^ Hanwood(Catherine)

93%

Our stay at Hanwood was a pleasure. The staff were excellent, helping us plan tour routes and even meeting us at the subway to take us back on arrival . The hostel is in a great location and has a very friendly atmosphere. We extended our stay there and would definitely go back!

  • Novice Nomad
  • 11 Jan 2012
  • Anonymous
  • England
  • Mixed Group 18-24
  • (1 review)

Owner Comment (Show)
Dear, Thank u all for ever being here and leaving so great a comment!!! We really miss you,hoping that you will enjoy your trips after Xi'an.We suppose you have been back to work.Good luck to you all for everyday!!! Hope to see u again in the future!!! Warm regards^_^ Hanwood(Catherine)

97%

A bit far from the centre some will think, however best location in town, close to attractions and bus, from street restaurants to all mainstream burger chains. Staff very friendly and helpful. I would like to thank them all for the experience.

  • Novice Nomad
  • 29 Dec 2011
  • Anonymous
  • Greece
  • Male 31-40
  • (3 reviews)

Owner Comment (Show)
Thank u for your great comments!!! We really enjoyed your stay here and your cute smile,and your comments have encouraged us a lot.Many thanks~~~ Hope you will enjoy your trips in China!!! Warm regards^_^ Hanwood(Catherine)

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