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Happy Gecko Hostel Reviews

10 th av. calles 6 y 8, Playa del Carmen, Mexico

Reviews & Ratings Explained


156 Total Reviews
  • 66%Value For Money
  • 66%Security
  • 89%Location
  • 60%Staff
  • 57%Atmosphere
  • 57%Cleanliness
  • 57%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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Even with my hostel world confirmation at hand, they couldn't find the booking. they had to shift some people around to give us our private twin room (staff apologized and solved the problem). Never gave us keys to our own room - though promised they would make a copy every day. We were there for 3 nights. They said previous guest had lost the key. There was loud music at the bar till 12midnight. People talking very loudly in the corridor. Main staff starts speaking VERY loudly early everyday


The staff was super friendly and we really liked all of them.


I had asked the woman working the desk for a later checkout and she agreed. Later she came in demanding that we leave the room at noon rather than 1:30pm, which she earlier agreed to. She says we can check out later, but we had to leave the room at noon so it could be cleaned. Seriously?! What's the point of giving a later checkout if we have to leave the room anyways? They were not flexible at all, do not care at all about their guests, and actually had foul attitudes about the whole thing.

  • 4th Jan 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Couple, 31-40
  • (1 review)


When I went there, the hostel was a bit quiet, but the staff were exceptionally kind and the rooms were clean. Wifi works great and the rooftop bar is a great scene.

  • 5th Dec 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)

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