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Hostal Lili-Patagonicos Reviews

Arturo Prat 479, Puerto Natales, Chile

Reviews & Ratings Explained

90%

Rating
299 Total Reviews
  • 89%Value For Money
  • 84%Security
  • 91%Location
  • 91%Staff
  • 91%Atmosphere
  • 91%Cleanliness
  • 91%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

We booked this hostel based on recommendation by friends and Tripadvisor. The response by email was very prompt, and I changed my reservation a couple of times because of changes to our schedule to the National Park Torres del Paine. We very much appreciated he possibility to rent gear at the hostel. The guy at the travel agency of Lili was super friendly and have us many helpful yips of the Torres del Paine. Breakfast was a bit poor, but there is a really good vibe at the hostel.

  • 19th Dec 2013
  • Novice Nomad
  • Anonymous
  • Norway
  • Couple, 31-40
  • (1 review)


94%

Great place and comfortable double beds.


97%

A very nice hostel with a huge living room and great advise for trekking in Torres Del Paine. Also the rental of equipment was very helpful and very good material. I would recommend this hostel to everybody because of its great facilities and cosines.

  • 1st Dec 2013
  • Novice Nomad
  • Anonymous
  • Belgium
  • Couple, 18-24
  • (1 review)


57%

It is really a pity, the staff were not so friendly and sometimes we really felt unwelcome. And to feel unwelcome in a hostel is a really bad thing, because you pay a lot of money for staying there. We rent also from the same place the camping equipment for the Torres del Paine. Our tent for example was really bad and after a short rain we and our sleeping bags were wet. Anyway, as we tried to speak about this in the hostel, nobody felt responsible for that


71%

Reception staff were a little uninformed, not knowing even the parking regulations outside the hostel. "We are new here" is not really a good excuse for not making much effort to find out. By the way, there are at least THREE places on Puerto Natales to hire a car including Hertz and Europcar, not "none" as we were told


89%

This bnb offered all the services we needed in Puerto Natales. The staff set up our bus reservations to Torres del Paine, arranged for taxis and laundry services. They also rented trekking poles to us. We stayed one night before entering the park and returned for a second night several days later after leaving the park. Everyone was exceptionally friendly. Food was typical Chilean bnb fare. Room w/private bath is well worth it and not much extra.

  • 1st Nov 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Couple, 41+
  • (1 review)


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