About

We are located in the heart of the city just steps from the coastal edge and its beautiful view of the mountains, and close to craft shops, coffee shops and a wide range of restaurants. We have a vast experience in the hospitality sector as well as a great knowledge about the city, elements that we do capitalize to bring the very best possible experience to our guests and travellers.

Factoria Patagonia is located in one of the best areas of the city, near to some of the finest tourist landmarks and the most relevant landmarks of the area such as the Coast Line and Muelle Viejo, Museo Historico Municipal and Monumento de la Mano, amongst other interesting spots of our city.

We are distinguished by a modern design inspired by the ancient Patagonian estancias. Our private rooms have heating and Wifi. Our Restaurant has an culinary proposal of homemade burgers accompanied with regional products such as lamb. Every morning we serve buffet breakfast highlighting delicious local preparations.

Factoria Patagonia Policies and Conditions:

Cancellation policy: 72h before arrival.

Check in from 14:00
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes not included - 19.00%
If the booking is paid with Chilean Pesos, the guests will must pay the 19% VAT tax. If the booking is paid with USD Dollars, the guests will be exempted from paying the VAT tax. In addition, to be waived from the VAT tax it is necessary that the guests facilitate their immigration cards (tarjeta de inmigración), which prove that they are in the country with the tourist status.

Breakfast included:
from 06:30 am to 09:00 am

General:

The reception service is open 24 hours per day (Just in summer)
No curfew.
Child friendly.
The maximum period of stay is 14 days.

House Rules

Check In

15:00 - 23:00

Check Out

until 00:00

  • Taxes Not Included
View House Rules

Facilities

  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Free Internet Access
  • Luggage Storage
  • 24 Hour Reception
  • Tours/Travel Desk
  • Housekeeping
View all facilities

Reviews

9.4Superb(35)
  • Value for Money
    9.3
  • Security
    10.0
  • Atmosphere
    9.0
  • Cleanliness
    9.7
  • Staff
    9.7
  • Location
    9.7
  • Facilities
    8.3
Summary of traveller reviews

Factoria Patagonia in Puerto Natales offers a fantastic location with sea views and nearby amenities. Guests praise the exceptionally friendly and helpful staff. The hostel is modern and clean, with comfortable rooms and good hot water. It's ideal for travellers preparing for or returning from hikes in Torres del Paine, offering useful baggage storage. Some recent guests noted that private rooms can be small and walls may be thin, occasionally impacting sleep.

Stayed in Dec 2024
9.4
C
Catherine
Female, 41+, Ireland
Lovely hostel in a great location, sea views and cafes/restaurants nearby. They allow baggage storage which is really useful if you are doing the multiday hikes in Torres del Paine
Stayed in Nov 2024
7.7
Y
Yu
Male, 41+, China
the private room is extremely small - we couldn’t even open our luggage. as a hostel, there is basically no “common area” or public kitchen. There is no where to store our food. the restaurant staff was not helpful, we asked for a cup for some water to drink, and he refused.
Stayed in Nov 2024
9.7
H
Heather
Couple, 31-40, USA
Factoria was very vibey, modern and clean. The rooms were small but comfortable, and the shower had plenty of hot water. The breakfast spread was also quite nice! All the staff were super super friendly. The only ding is in regards to the thickness of the walls - we shared a wall with someone who snored and it felt like he was in bed with us. I know that walls in LATAM tend to be thinner, but it was quite disruptive to my partner’s sleep.
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Location

Carlos Bories 156, Puerto Natales, Puerto Natales, Chile
0.4km from city centre