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Nomads Queenstown Reviews

Church Street, Queenstown, New Zealand

Reviews & Ratings Explained

88%

Rating
1106 Total Reviews
  • 84%Value For Money
  • 89%Security
  • 96%Location
  • 89%Staff
  • 84%Atmosphere
  • 87%Cleanliness
  • 88%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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80%

A nice hoste! Nice having a balcony and I was upgraded on arrivall but crowd was a bit young for me


100%

We had a fantastic week there in January. Easy to get to, great location and lots to do with the hostel or on your own. Ok, it can get noisey at times but it is busy. Good they have a ban on alcohol in rooms but how they check that I don't know. Would stay there again. Book early though!


66%

Hostel is too big.....could never get into the kitchen to cook my food. One bathroom for the whole floor. Rooms nice and bright


91%

Excellent location and a great staff!! Definitely get your money's worth for sure!!


97%

I stayed in a King Room with shared balcony for 3 nights, totally worth it. Wonderful environment and staff, reasonable internet fee, etc. Just a small confusion about room service that I didn't need a room service after the 1st night but they didn't come either after the 2nd night. Might be Nomads' policy that I missed. Anyway, will definitely come back again if I have a chance. Also curious about Nomads in other places.


100%

Absolutely brilliant staff, friendly informative and constantly going above their role


100%

a very nice place to stay. rooms bit small, but lovely lounge and kitchen. And very clean... BUT sometimes the people from the cleaning team were just too much into cleaning everything up. make sure you don t put the stuff you want to keep next to the bin in your room ^^ lost a good pair of shoes for the rest, a really good place.


94%

Best hostel of our NZ trip, very clean, not noisy, great location.

  • 11 Jan 2013
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Thanks so much! We are stoked you had a great stay with us - hope to see you again!

83%

Big place and a bit of a party hostel but you can still get a good night's sleep. Much better than the Nomads in Auckland. It was very professionally run but it was more of a business than a homely welcome.


100%

Could not have had a better stay, location was amazing and the beds were actually comfortable. The communal areas were great for meeting people and the dorm rooms were allocated brilliantly so I met heaps of like minded people through out my stay.

  • 06 Jan 2013
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 25-30
  • (1 review)


37%

Feels like your in a prison not worth the price

  • 05 Jan 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hi Yager, thanks for your feedback and we are very sorry to hear you felt like you were staying in a 'prison'. We definitely don't want this sort of vibe in our hostel! I have emailed you for some further information to see what you feel we could improve on. Queenstown hostel prices are quite standard and as we upgraded you from a ten share which you booked to a six share dorm it's disappointing you didn't feel this was good value, were you aware of the free meals, drinks, activities and facilities offered to you during your stay? All the best for your future travels - Nomads Crew :)

66%

staff weere very helpful but facility could be cleaner and better maintained

  • 04 Jan 2013
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Couple, 41+
  • (1 review)

Owner Comment (Hide)
Hi Heather, thanks for taking the time to place feedback - we are happy to hear you found the staff to be helpful. We have a large staff of housekeepers to keep the property in tip top shape , will appreciate further feedback in regards to what you found was not maintained as we have a full time handyman to ensure everything is operating correctly. I have emailed you to find out this information so we can fix any issues you found, we have thoroughly checked room 120 and found it to be perfect working order. I understand you were very upset as you had booked a four bed dorm online and thought you had booked one with ensuite, we did do our best to try to get you upgraded but as we were fully booked this wasn't possible I'm sorry. Glad you found the staff to be helpful with this. All the best for your future travels, Nomads Crew :)

57%

With panorama windows facing one of the loudest party streets in queenstown, you're not likely to be getting much sleep. Windows closed and curtains shut it was still as if the party was in our room. To nomads; change the windows to more sound proof ones. Upon checking out the reception was understaffed, only one girl had to check out more than 50 guests all heading for the same buses.

Owner Comment (Hide)
Hi Emma, thanks for your feedback - sorry to hear about the areas you were disappointed in. Our building has the highest standard of double glazing available but as we located in the centre of town there can be noise from surrounding areas unfortunately. Did you notify reception of your concerns as we can contact noise police if somewhere in particular is breaking the noise restrictions, we also offer free earplugs or if necessary another room option. We have a 24 hour reception however from 7am - 8am just one staff member is on as checkouts only generally take seconds with the return of the key and pillow case. This may have been a one-off large group leaving early which can occur. Thanks again for placing feedback and we hope you enjoy the rest of your travels :)

94%

Stayed in a deluxe double room and was very impressed. It had a shared balcony (with one other empty room) a beautiful view and clean and neat facilities. Only gripe was that they charged extra for wifi!

  • 02 Jan 2013
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 31-40
  • (1 review)

Owner Comment (Hide)
Thanks for your feedback Mike, stoked to hear you had a good stay - currently we have a small charge for wifi ($4 per 24 hours). Glad you enjoyed the mountain views from the balcony - they are pretty cool aren't they! Cheers, Nomads Crew :)

54%

no character at all, overpriced and the public areas were closed at night and very over-regulated. this is a typical commercial hostel which is far from the essence of 'hosteling'. if you are 18-22ish and are the sort of traveller who wants to just get drunk as much as possible with other kids who are over-excited to be away from home for the first time then you might like this place. if you like a place with character and that 'home-from-home' feeling, you wont.

  • 24 Dec 2012
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Hi Neal, thanks for taking the time to place feedback and we are sorry to hear you did not enjoy your stay. As you stayed over the New Year period our rules were much stricter than any other time due to the nature of the clientele that visit Queenstown during this time - they are mainly here to party as you found. We do not close any part of the facility overnight other than the kitchen and sauna for cleaning. Once again, sorry you didn't enjoy your stay - Queenstown is definitely a bit crazy during the New Year season as the majority of guests come to Queenstown to celebrate and party - all the best for your future travels, Nomads Crew :)

94%

We had an AWESOME time at NOMADS... Most of the staff are amazing and they do anything to look after their customers. Even provide FREE dinner and brekky! Couldn't recommend it more!

Owner Comment (Hide)
Thanks so much! We are stoked you had a great stay, the free brekkie and dinner are basic and small but we like to offer something extra for free when possible :) Enjoy the rest of your travels!

97%

Awesome hostel. I had one of the king suite rooms, and the views from the balcony were amazing. You're located right in the main centre of town, very close to restaurant s and shopping. Staff were very friendly and helpful. Only bad thing i can say is that the facilities in the kitchen were a bit disappointing - couldn't find a knife sharp enough the even cut a tomato, and most of the pots were dirty / damaged. But overall, I had a great time here and would definitely be back again.

Owner Comment (Hide)
Hi Daniel, thanks for your feedback and we are stoked you had a good stay with us! We have been made aware of the knives and have replaced the blunt ones with brand new kitchen knives as well as a few knife sharpeners. We now have the cleaning staff checking daily for anyone who has been inconsiderate enough not to wash the pots and hide them away so hopefully this will help! Thanks again and all the best for your future travels - Cheers Nomads Crew

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