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Northumberland Hotel Reviews

31-33 Craigmillar Park, Newington, Edinburgh, Scotland

Reviews & Ratings Explained

77%

Rating
98 Total Reviews
  • 74%Value For Money
  • 84%Security
  • 80%Location
  • 76%Staff
  • 72%Atmosphere
  • 80%Cleanliness
  • 74%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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54%

We were not given the room we booked and instead of doing a goodwill gesture, the ,manager has been very rude about it. Also, there was 1 towel for 3 people and not remote for the TV.

  • 4th Jun 2015
  • Novice Nomad
  • Anonymous
  • France
  • Female, 25-30
  • (1 review)


91%

Great place to stay while you're in Edinburgh, it's close to the city centre by bus!


60%

The staff was very rude, it is unbelievable for an hotel to not have any change and to tell off your customer that they should have the right amount. and they even charge you when you pay by credit card


97%

Staying at this hostel was more like staying in a hotel. Very large rooms and very clean. Lots of public transport just outside the front door and within walking distance of the CBD for those with a little more time. Only downside was no laundry facilities which is usually common. Staff were more than helpful though with directions and tips for getting around the city. Would definitely recommend for other travellers.

  • 13th Mar 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 25-30
  • (1 review)


66%

Unfortunately we were unable to confirm our booking with the hotel as we only seen the small print on our return from holiday 5 days after booking. We emailed the hotel who had cancelled our booking immediately after 48 hours because we did not confirm, it was at this point that we discovered the confirmation rules. I would advise anyone not to ensure that you wait for the confirmation by email, if you have a phone it will only come up as confirmed booking.

  • 14th Feb 2015
  • Novice Nomad
  • Anonymous
  • Scotland
  • Male, 31-40
  • (1 review)




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