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Northumberland Hotel Reviews

31-33 Craigmillar Park, Newington, Edinburgh, Scotland

Reviews & Ratings Explained

70%

Rating
67 Total Reviews
  • 66%Value For Money
  • 77%Security
  • 69%Location
  • 77%Staff
  • 71%Atmosphere
  • 71%Cleanliness
  • 57%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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34%

Worst staff you could found in any service industry. Bad attitude with no motivation to help to make a better stay. Being accused of 'disturbing their staff' when we seek for help due to NO water running in the shower. For the1st night, staff refused to arrange us to a room with shower or direct us to any available showers;4 of us have NO SHOWER. As for 2nd night, being swapped to a 3 bed room when we have paid for a 4-bed room. Low EQ staff barked at us when we asked for a room we've paid for

  • 9th Apr 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


94%

Very friendly staff and massive room. Feels like a real hotel


60%

Irene was good but the cook could do with some customer training

  • 23rd Nov 2013
  • Novice Nomad
  • Anonymous
  • Scotland
  • Female, 41+
  • (1 review)




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