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Rotorua Downtown Backpackers Reviews

1193 Fenton St, Rotorua, New Zealand

Reviews & Ratings Explained


100 Total Reviews
  • 74%Value For Money
  • 89%Security
  • 97%Location
  • 86%Staff
  • 69%Atmosphere
  • 71%Cleanliness
  • 74%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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you have to get used to the smell of the town. at daytime, it's okay, at nighttime it's almost unbearable - I woke up because of the smelliness. but that has nothing to do with the hostel itself which is absolutely fine. it's on the the high street, very close to the bus stops in front of the i-site. rooms are tidy and spacious, with an extra laundry rack at each bed and a lockable little box under the beds. kitchen is linked to common room and outside area. the staff was very helpful! thanks!


Ideal location next to i-site and pubs. Stayed in a twin room and it was really quiet (a real bonus over crash palace). The room itself wasn't very nice though with only a skylight (can't see it at all from bottom bunk and can see it way too much from top bunk haha) and the carpet in need of an update but it seemed clean enough. Room was secure and staff helpful. Good for a quiet nights sleep in the centre but I wouldn't spend a long time staying there.


A pretty average hostel, to be honest. One member of staff was lovely, the other that we encountered was a little rude. We had to remind them in the evening that we had no bed sheets (even though we were told it would be 'soon' at midday). The common room is quite small and chaotic, but has nice facilities. The shared bathroom was fine, and the bedroom was comfortable enough, but we probably wouldn't stay here again - there were nicer looking places close by.


The kitchen was filthy with spilt food on the work tops, cooked pasta pieces in one of the sinks, dirty pots left lying about. One of the girls on reception was ok the other was quite rude and not very helpful, and she also forgot to give us a message from our rafting company which meant we stood outside for an hour waiting for them. Toilets and showers were not very clean. The worst hostel I have stayed at anywhere in the world.

  • 6th Feb 2015
  • Novice Nomad
  • Anonymous
  • England
  • Mixed Group, 31-40
  • (1 review)


Nice hostel, friendly staff and free pasta, rice and WiFi. TV with many movies.

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