Rotorua Downtown Backpackers Reviews
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Friendly atmosphere, clean rooms, warm even in the middle of winter, very helpful staff, literally in the middle of the town, wifi working without any problems, computers available.
The kitchen area was poorly arranged and too cramped without enough stovetops to cope with busy mealtime periods. It would be better to get rid of the TV area with couches and replace it with tables and chairs so that people could eat their meals in comfort. The TV was playing too loud all the time. The courtyard area was a good idea, but it should also be a non-smoking area. Better labelling of recycling bins would encourage their use. Male bathroom lights were not working for 2 days.
- Novice Nomad
- New Zealand
- Male, 41+
- (1 review)
Needs a facelift. The carpets are dingy and frayed and worn. Could do with brightening the place up a bit. The staff didn't really seem to care, apart from the one on reception who I must say was extremely friendly, happy and helpful!! Couldn't fault her at all. Lovely person. The bathrooms were really quite dirty, especially around the sinks with a large build up of scum around/on the hand basins. Felt dirty whenever had to go in there. Was glad not to be staying too long.
Great location but the toilets and kitchen we're quite basic. The staff were very helpful though and it felt very safe.