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Shelter City Reviews

Barndesteeg 21, 1012 BV, Amsterdam, Netherlands

Reviews & Ratings Explained

85%

Rating
8973 Total Reviews
  • 83%Value For Money
  • 88%Security
  • 92%Location
  • 91%Staff
  • 82%Atmosphere
  • 81%Cleanliness
  • 78%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

My friends and I loved staying in the Shelter Hostel! Very friendly and helpful staff. We slept very well and felt safe. Even though the Hostel is right next to the Red Light District it's an oasis of peace and silence. Everything is im walking distance. The breakfast is included and very yummy! I definitely recommend this Hostel.


89%

We had a really good time staying at this hostel. The free breakfast offer was super great. Over all we really enjoyed it! :)


91%

Staff was super helpful and always made an effort to invite you to the events they had going on. Breakfast was the best!


86%

The volontiers were very kind while we stayed at the Shelter, however on the day of our checkout we were refused access to the common areas to wait an hour for our train's departure despite it was chilling outside. Luggage storage and other safety measures work by a ticket system which can get quite confusing when you have to keep several of them. To enter the hostel you must always show your guest voucher as well which gets quite irritating.

  • 23rd Jul 2015
  • Novice Nomad
  • Anonymous
  • Russia
  • All Female Group, 18-24
  • (1 review)


54%

房间在红灯区旁边!房间在红灯区旁边!房间在红灯区旁边!重要的事情说三遍!特别吵又不安全

  • 23rd Jul 2015
  • Novice Nomad
  • Anonymous
  • China
  • Male, 25-30
  • (1 review)


86%

I stayed at 4 beds dormitory for 1 night. Location, Cleanliness, staff, atmosphere, Wifi conecting, breakfast, etc etc... anyway, everything was great!!! I also enjoyed playing ping-pong there. If I stay in Amsterdam again, I definitely want to stay here!!


63%

Shelter City has a great location, and that's about it. The staff are all volunteers, which makes them incredibly incapable of handling simple tasks like reception and cleaning. Reception was always total chaos, the bathrooms in the rooms were gross because the door wouldn't stay open to let them air out, and staff was often rude. Two members of our group had to switch rooms on the third night of the stay because the hostel booked them into a different room on the third night. Pretty annoying.

  • 22nd Jul 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Couple, 25-30
  • (1 review)


94%

the favorable location and affordable prices, specially staffs are friendly


83%

Please provide enough electrical charging point in the room. There's only one point for charging and there are 4 people in the room. Staff are excellent and really great that there's a bible sharing session in the hostel.

Owner Comment (Hide)
Hi there - thanks for your comments. We have an electrician working right now putting in more electrical outlets in the rooms so soon everything should be perfect :)

100%

We had a lovely stay in Amsterdam: excellent location and cleanliness to which one must add the kindness of the staff. Absolutely worth staying Thanks again

  • 21st Jul 2015
  • Novice Nomad
  • Anonymous
  • France
  • Female, 18-24
  • (1 review)


94%

The location is incredible, atmosphere as well and the staff is really kind!


77%

The hostel is located very close to the Red Light District. We stayed in the 16 bed girls dormitory. I wouldn't recommend staying is such a large room. It was very hard to sleep. They also allow smoking in the courtyard and you can never escape the smell of cigarettes. Overall it was okay! I felt very safe. The bathrooms and showers could be a bit more clean but overall it was okay!


97%

everything was great. thanks for really helpful and friendly staff :)


77%

security by the hostel is good but other people in the room dont take it seriously like never lock the door even at night.


77%

Thin walls make it hard to sleep at night, when other guestes are noisy. The Wifi is not available in every part of the house.

  • 19th Jul 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • All Female Group, 18-24
  • (1 review)


91%

A very peaceful and quiet stay right in the middle of all the action in Amsterdam. The staff were very friendly, the fee hot breakfast was great, and the rooms were clean. Would have been nice to have more outlets in the room, but the charging station at reception was a decent system.


89%

Breakfast was amazing! Staff we're helpful, very clean place and location is super convenient.


94%

The included breakfast was a nice treat. Staff was friendly and helpful.


100%

Very nice staff and super convenient location. A safe and comfortable stay in Amsterdam :)


43%

Lot of people being robbed and the staff is sort of effusive, so if you are planning to just rest forget it.

  • 15th Jul 2015
  • Novice Nomad
  • Anonymous
  • Brazil
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hi Hostelworld! Is it possible for you to remove this comment? It's not true that lots of people were robbed! Thank you :)

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