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Shelter City Reviews

Barndesteeg 21, 1012 BV, Amsterdam, Netherlands

Reviews & Ratings Explained

85%

Rating
7781 Total Reviews
  • 82%Value For Money
  • 88%Security
  • 93%Location
  • 91%Staff
  • 81%Atmosphere
  • 79%Cleanliness
  • 78%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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86%

The bathrooms smelled like comfort stations found in provincial parks. they stank. Breakfast was good though. But, you have to get there early or wait in line. Bring a combination lock or you'll be stuck having to pay 4 euros at the front desk for one that fits.


89%

A great place to break a bit from the chaos which is Amsterdam. Everything is nice and clean, great garden to chill in, big lockers, adequate wifi. You'll have some noise till morning but that can't be helped; Amsterdam is a loud city. Had a great stay, thanks to the staff!


74%

Even though the hostel is located at the red light district, it was still pretty safe. Staff only allow guest that present a slip to enter the compound. The staff are all volunteers and are friendly & approachable. The breakfast serve is good, ranging from pancakes to toast (with eggs). Its about 10 minutes walk to the train station, which is quite convenient.


91%

Friendly and helpful staff, clean rooms and facilities, excellent security and fantastic location. What's not to like?


83%

A good level of cleaness and a central location (cery central). The good thing about this hostel is that it is drug free which, in Amsterdam, is quite nice :). Strongly recommend this hostel if you are visiting Amsterdam. The breakfast was good too!

  • 5th Sep 2014
  • Novice Nomad
  • Anonymous
  • Sweden
  • Female, 18-24
  • (1 review)


94%

The hostel is very well located, friendly stuff, clean facilities..recommended!


91%

It was a great place to stay! Would definitely stay there again and would recommend it to anyone. The staff are very helpful and friendly. The place is clean, and the food is great in the mornings!


54%

Probably the worst hostel I have stayed.Pretty pricey place to stay considering that the staff all work there as volunteers. Room was situated in an attic a lot of stairs and had the hassle of changing rooms three times which was not a pleasant experience as check out is at 10 o'clock and check in is at 1pm. You also have to collect your bag from reception latest at 5pm. Would not recommend.


89%

Overall, this hostel is pretty good. The rooms are somewhat cramped and have a lot of beds (16 per room), so there is a lot of traffic in-and-out, making it harder to sleep. There also seemed to me to be too few bathrooms/showers for the number of rooms in the hostel. But on the plus side, the staff is friendly, the wifi is free and fast, and they provide a free (HOT!) breakfast and fairly secure luggage storage room. I would definitely stay here again if I came back to Amsterdam.


89%

Very valuable and worthy to stay if you are a sociable person and want to meet more friends from different countries. Staffs are pretty nice and friendly to help each visitor. But if you want to cock or wash your clothes, you may be disappointed.

  • 4th Sep 2014
  • Novice Nomad
  • Anonymous
  • Syria
  • Female, 31-40
  • (1 review)


83%

ensuit looks like not clean everyday'


97%

Staff are volunteers yet very dedicated and helpful. Breakfast was lovely and served with a smile. Lots of space in the common areas. Excellent location and clean. Thanks for a wonderful stay.


74%

숙소 찾기불편하고 시설자체도 깨끗한편은 아닌데 조식도 제공 해주고 역이랑 가깝구 암스테르담 물가자체가 높아서 싸게 잘머무르고온 것같아요 단기로머무실거라면 나쁘지않아요


83%

first 4 bed dorm was very small and no place for a large bag, lockers were too small, but i got moved to 4 dorm with on-suite and this was much better although also more expensive..excellent location and relaxed place to stay..no hassles about religion...i have and would recommend it again..


77%

Good! I'd definately go back again!


80%

There should be a table in each room. And places on the wall there to put things.

  • 1st Sep 2014
  • Novice Nomad
  • Anonymous
  • Finland
  • Male, 41+
  • (1 review)


89%

Really enjoyed my stay, a little hard to find at first but once you know where it is you won't forget! Staff are super really would stay here again :)

  • 1st Sep 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)


71%

No kitchen, and electricity charger is poor in the room but you can have your phone or camara be charged outside the room or at the reception with security control. Shower room water is not strong. However , the location is perfect and the staff are really nice. Go to breakfast early on pencake day. Otherwise it will round out pencake in the end.


100%

I stayed at the Shelter for three nights and I was very impressed with everything. The staff are amazing with helping you where to go, what to do, and the best ways to go about it all. They are very friendly to just stop by and chat with too. Location is great, free breakfast, beds are comfortable, and there is a beautiful courtyard inside. They have security precautions to make it feel like a haven. The staff are real Christians, so it's pretty cool to see them being the light.


86%

Warm and frienly ambient, I will come back!


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