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Smugglers Cove Beach Resort Reviews

PO Box 10409, Wailoaloa Beach, Nadi Bay, Nadi, Fiji

Reviews & Ratings Explained

83%

Rating
483 Total Reviews
  • 85%Value For Money
  • 83%Security
  • 83%Location
  • 82%Staff
  • 83%Atmosphere
  • 81%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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86%

Waited a long time to check in but staff very friendly and the 32 bed dorm was a lot more cleaner than I expected!

  • 6th Dec 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


100%

Loved our stay here. The bar and outdoor area is right on the beach which is gorgeous at night. Good drinks and good available and very clean!


46%

The airport transfer service was totally unacceptable. We were promised to wait for 15 mins for picking up, but even after 4 times of ringing, nobody showed up. We end up waited for 2 hours from 10:30pm - 12:30 am (mid night!!) and finally took a taxi by ourselves. They seemed to be treating it as nothing happen initially when we arrived. Finally, the taxi fee got refund after a harsh complainant to the manager. The 4-bed shared room was ok, the beds were tidy, while the toilet can be improved.


66%

Had booked in for just one night were told we were being upgraded as there was over booking but turned out to be a down grade being put across the road at horizon while our friends were at smugglers and also being told it was because we booked so late (10days prior) like it was our fault. Also then had ask to still have our breakfast at smugglers with our friends. The place itself was nice and had a nice atmosphere was a shame our one night was dampened by overbooking and poor management of it.


94%

Good free activities and decent complimentary breakfast! Free wifi would have been good.


94%

Would have given a 100% rating if it wasn't for the extortionately priced wifi! Top tip - the hostel 2 buildings down has free wifi without a password so go have a beer and check your emails/Facebook there instead!

  • 29th Oct 2014
  • Novice Nomad
  • Anonymous
  • Scotland
  • Female, 18-24
  • (1 review)


77%

It was a nice place on the beach front and was fine as a one night stop over on the way to / from the islands. Not sure i would want to stay here several nights in a row though as felt like it was missing character and personality.


80%

Very helpful and friendly staff.


100%

it is a good place for students

  • 22nd Sep 2014
  • Novice Nomad
  • Anonymous
  • China
  • Female, 18-24
  • (1 review)


69%

It was a bit of both ends. Some staff were very friendly, others not as much. Accommodation was cheap but food and everything else was expensive. Workers would enter your room all the time without knocking first,. Beach was nice and hourly activities were great. Concierge was great to help book tours. Dorm bathrooms needed better cleaning and wasn't done everyday. Cleanliness could be improved. Overall an average experience, but for Fiji I think it should be excellent. It is paradise after all.


91%

I stayed at smugglers for 2 nights upon first arriving in Fiji and it was a great place to stay! Got picked up from the airport then shown to my room when I checked in. Free breakfast was good. Just a shame you have to pay for wifi!


80%

I've heard it can be a lot more lively, depending on the crowd. It's by a lovely beach which is great, but it's not exactly an area you can walk around to the next place to explore the surrounds. It's a residential area, you can only really drive around. The airport pickup took a long time, so I ended up taking a taxi. The welcome wasn't very warm, for Fiji. I wouldn't go out of my way to stay here again.


91%

Very accommodating staff, great outdoor area with excellent atmosphere. Not close to town and the cab company next door have a monopoly and over charge, but if you're just going to and from the airport/island tours that's no issue. Easy and relaxed.


91%

nice hostel, directly on the beach and the staff is awesome!!


94%

Great place, great service


54%

ouoThe food was bad and was over priced. None of us wanted to finish our meals. While we were in our room a random staff member came in without knocking and the door was locked. Everything was your absolute basic. Nothing to write home about. Air con was noisy and kept waking us up throughout the night. Was a big comedown coming here after the yasawas.

  • 17th Aug 2014
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Female, 25-30
  • (1 review)


83%

Arrived here feeling a bit nervous and had a nightmare when my card declined because the bank had blocked it. Staff were rude and unhelpful, thankfully the shop owner saved the day & allowed me a phone card to ring the bank and to pay him afterwards. The chefs were lovely, teaching us how to make kokoda and some of the waiters were also nice and friendly. The room was spacious enough for 4 and had an ensuite bathroom, shower needed resealing tho. Restaurant food was stunning, will defo return.


97%

Best place to stay on Nadi beach. Great value for what you get. PLENTY of FREE daily activities like coconut bowling, forrest walking tour, Kokoda fijian fish tasting and cooking. Karva circle, Fire dancing. Great restarant! free breakfast is great! plenty of variety. Fun night life. Great food, great drinks!. Everyone is super friendly. Rooms are very clean. The overall hotel is spacious and there are plenty of room types to choose from. great variety of people.


100%

Lovely staff. Amazing place. Great location :)


97%

Cannot recommend smugglers higher to anyone that asks. The staff are beyond amazing,always willing to help with any request...rooms and cleanliness is fantastic and house keeping there as soon as you pace a request. Food is great value for money and best chicken fried rice we have ever tried!!! In all great atmosphere,always entertained and will keep returning time and time again.

  • 1st Aug 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 25-30
  • (1 review)


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