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St. Clair Hotel and Hostel Reviews

577 Richards St., Vancouver, Vancouver, Canada

Reviews & Ratings Explained

81%

Rating
378 Total Reviews
  • 83%Value For Money
  • 76%Security
  • 91%Location
  • 89%Staff
  • 73%Atmosphere
  • 80%Cleanliness
  • 74%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

Very impressed, lovely hostel, very clean and a great location!


91%

All the staff from thse at the service counter to the housekeeper were excellent service provider.


71%

You get what you pay for, cheap and cheerful, excellent location right in centre of downtown. I wasn't very happy that we weren't shown around the hostel much, e.g we had to ask where the toilets and showers were. We booked a private room which was quite small, the bed only had 2 fairly flat pillows on and the sheets were pretty ill-fitted and not the cleanest, but it's like I said before, you get what you pay for.

  • 15th Jun 2015
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 18-24
  • (1 review)


97%

Excellent hostel, great staff, we had a great stay. except for the pigeons.


80%

Good hostel for the area. Having a kitchen would make it that much better.

Owner Comment (Hide)
Hi Chad: It was lovely having you stay with us. You may have noticed all the great eating places all around us - plus you can do light meals at The St. Clair. Thanks for taking the time to comment. Best, Lorraine

71%

Strange setup. No designated parking and there were no sinks in the washroom. Also, the beds would creak loudly every time the person in the top bunk would move.

  • 5th Jun 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Mixed Group, 25-30
  • (1 review)

Owner Comment (Hide)
Hi Salimah: Thanks for being our guest. In answer to your queries: a. There are parking lots in the area, the info is available at the front desk b. We have sinks just outside the washroom areas for your use as well as sinks in every room. c. Will check your bed - thanks for bringing it to our attention as nearly all our beds are new. Hope you enjoyed your visit to our hostel & beautiful Vancouver. Best, Lorraine

77%

Not much "community" atmosphere, so if that's what you're looking for, maybe stay somewhere else. Proximity to attractions and public transit pretty good, but the part of town that it's in isn't the greatest. Couldn't leave my rental bike locked up outside, but had to lug it up the stairs and lock it inside at night. Front desk staff was very friendly and helpful in answering my questions of how to get around town and such. No kitchen facilities from what I saw, but fridge/microwave were good.

Owner Comment (Hide)
Dear Kayla: Thanks for being our guest, sorry you didn't feel the 'community' atmosphere - we are planning some activities for guests, especially those travelling on their own who sometimes feel a little lonely. We are right downtown and face a park & cathedral in a good part of town with the shops only a block behind us. Unfortunately our city does attract people with addiction problems (who do damage to themselves) - it can be a little intimidating. Our City is trying! Best, Lorraine

100%

Really enjoyed our stay here, the room was comfortable and clean, we had one of the private double bed rooms that included a sink and mirror. Good access to anything we wanted to see, or a quick walk to a bus pickup that will take you anywhere. The staff were really friendly. Good access to the shared shower and washrooms, never had to wait. No kitchen really, but we didn't need that as there is a great selection of food nearby that is affordable. Would stay here again in a heartbeat!

  • 30th May 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Dear Emily: Thank you, thank you, thank youl Best, Lorraine ps do come again

77%

Most gracious staff.

  • 28th May 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 41+
  • (1 review)


91%

Really good location, lovely and helpful staff, and interesting old nautical theme to the place.

  • 16th Apr 2015
  • Novice Nomad
  • Anonymous
  • England
  • All Female Group, 18-24
  • (1 review)

Owner Comment (Hide)
Hi Gemma: Happy to hear you enjoyed your stay, hope to see you again. Best, Lorraine

74%

Staff is more than friendly and very helpful in finding your way around the City and plan trips in the area. Thanks once again. Location is perfect!!! The dorms are very small though and not in best shape. Still a great place to stay.

Owner Comment (Hide)
Hi Timo: Glad you enjoyed your stay at The St. Clair. Being right downtown our rooms are perhaps a little small but our dorms are for two or four only. Best, Lorraine

74%

A really good and quiet hostel. Good location and really clean rooms and washrooms. Staff was really nice and they have a good system if you arrive after the reception is closed, just remember to check your e-mail.... hehe. The only thing I would wish for is a better kitchen to make food. Like a cooking stove or something would be nice. Other then that we had a great stay!

Owner Comment (Hide)
Dear Daniel: Thanks for your comments - glad you enjoyed your stay. We are in such a great area for food places, we find our guests are happy with a 'light cooking' set-up - and enjoy our other amenities. . Best wishes, Lorraine

86%

Really friendly staff and lovely vibe- homely and clean decor.

Owner Comment (Hide)
Hi Erin: We loved having you, glad you enjoyed your stay at The St. Clair. Best, Lorraine

86%

The location is only 5-minute walk from Granville and Vancouver City Centre station of the skytrain, and is in walking distance to many attractions. The staff were absolutely nice. The shower and bedroom were clean. It actually did not have a hostel-like environment so if you want to chat and mingle, you can choose another hostel. The worst was the noise at night, though the next night we closed the window and it was better.


80%

Great price for a private room and in an excellent location in downtown Vancouver. Only a couple of blocks from the subway (Skytrain) too. A slight lack of toilets and showers, but they never seem to be busy though... The bed is a little uncomfortable as it sags in the middle. This is ever so slightly more awkward when sharing as you both roll into the middle! The staff were very friendly, especially the Italian lady at the front desk, she was very helpful!


80%

This is much more a hotel with common toilet facilities than a hostel. The hotel is clean, relatively secure (there are small lockers for valuables), and is in a fantastic location, but it lacks the atmosphere of a hostel. Also don't plan on cooking anything here. If you are a couple / pair looking for a quieter alternative to a hostel, this place might make sense.


100%

Another great hostel. If you want character then this is the place to go. A fair bit quieter than I imagine other hostels on the main drag (Granville St.) would be, so easy to catch some sleep if you need it. Located pretty close to Gastown which has a bunch of stuff and a great coffee shop (Timbertrain) on West Cordova.

Owner Comment (Hide)
100% rating - thank you, thank you, thank you. Cheers, Lorraine

94%

first of all, the location is the best. and bed condition and room, every facilities condition also pretty good. I really satisfied.

  • 1st Jan 2015
  • Novice Nomad
  • Anonymous
  • South Korea
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hi Inyoung Lee: Thanks for all your positive comments, hope to see you again. Cheers, Lorraine



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