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Stayokay Amsterdam Vondelpark Reviews

Zandpad 5, 1054 GA, Amsterdam, Netherlands

Reviews & Ratings Explained

85%

Rating
1966 Total Reviews
  • 81%Value For Money
  • 89%Security
  • 88%Location
  • 85%Staff
  • 82%Atmosphere
  • 83%Cleanliness
  • 84%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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97%

excellent stay the only criticism was that the widi only worked in common areas and not in bedrooms

  • 29 Mar 2013
  • Novice Nomad
  • Anonymous
  • Ireland
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
Thank you for your response and rating! We are working on a solution to have wifi also in the rooms, but since our hostel is quite large we have it for now in all the public area's. Kind Regards, Stayokay Vondelpark

40%

Not at all what we were expecting. Online images are not representative of the place. Very dissapointed.

Owner Comment (Hide)
Dear, thank you for your response. Could you send us an e-mail to vondelpark@stayokay.com to service you personally in this matter. Kind Regards, Stayokay Vondelpark

63%

Really disappointing. Big hostel which meant staff were impersonal. No kitchen was a major frustration for a solo traveller trying to save money. Rooms were what you'd expect, apart from there being just ONE power point for six people - good luck charging phones. Atmosphere was not good because the only communal area was a FOYER. In my two nights there I barely met anyone. Hostel felt more like a mix of a college dorm and a hotel. Free breakfast was great, security no problem, location okay.


80%

Very clean, professional hostel. Not the general hostel feel to it, more of an efficiently run business. The place hosts large groups of students and other groups. Great location though.


91%

A friendly environment, good location, cheap and cheerful.

  • 19 Mar 2013
  • Novice Nomad
  • Anonymous
  • England
  • Male, 41+
  • (1 review)

Owner Comment (Hide)
Thank you for your kind response and rating! Kind Regards, Stayokay Vondelpark

83%

The size of the hostel (and therefore also a lot of groups) makes it difficult for a single person to meet other travelers.

Owner Comment (Hide)
Hi there! Thank you for your response and rating! We know what you mean! Did you try our bar? Or the free walking tours starting every morning in our hostel? Soon we will have a calendar coming online with all activities organized by our staff, great oppertunity to meet other travelers! We hope you enjoyed your stay! Kind Regards, Stayokay Vondelpark team

94%

A great place to have a fun and secure time in amsterdam. The staff were very helpful. Great facilities and with a breakfast included. We would recommend a stay to solo travellers or groups

  • 07 Mar 2013
  • Novice Nomad
  • Anonymous
  • Ireland
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for your response and recommandation! Good to know that you had a fun and secure time :) Kind Regards, Stayokay Vondelpark team

100%

it was nice and clean. only a few minutes walking from central amsterdam.

Owner Comment (Hide)
Thank you for your excellent rating!!! Kind Regards, Stayokay Vondelpark team

77%

Felt like it was functioning hostel in every aspect. Very nice and helpfull staff that spoke good english. The room wasn't pretty but atleast it was not small. The bathrooms were okay but lacked hangers and shelves. Good location! Nice with Vondelpark right next door.

Owner Comment (Hide)
Hi! Thank you for your response! We will have a look into the hangers and shelves! Thank you again for your kind words, we hope to see you again! Kind Regards, Stayokay Vondelpark team

71%

Good hostel, clean, good beds and very silenty.. Slow bar, staff is ok. Location is good. God value for money specialy in amsterdan.

Owner Comment (Hide)
Thank you for your response and rating! Kind Regards, Stayokay Vondelpark

80%

It was irritating that the snooker room was shut in the evening

  • 19 Feb 2013
  • Novice Nomad
  • jcheston93
  • England
  • All Male Group, 18-24
  • (1 review)

Owner Comment (Hide)
Hi, Thank you for your response and rating! Our gameroom is open from 09:00 AM- 00:00 PM. The gameroom is closed at night to avoide noise for the rooms upstairs ;) Kind Regards, Stayokay Vondelpark

86%

It was a fantastic place to stay. The staff were very friendly and helpful. Internet wifi would have been great in the rooms. Family friendly. If you're looking for something right in the city centre, this is a small dustamce out, but if you don't mind walking its perfect as its right next to Vondel Park. Highly recommend it!

Owner Comment (Hide)
Hi, Thank you for your comment and rating! Our hostel is located in Vondelpark and only a 5 minut walk to Museumplein and Leidseplein. Thanks again and good to know that you enjoyed your stay :D Kind Regards, Stayokay Vondelpark team

89%

Great place, nice staff, big rooms. Location is not quite good, but it's still a good choice.

Owner Comment (Hide)
Hi, thank you for your response and rating! Amsterdam is not a huge city, from our hostel it is a 5 minut walk to Museumplein and Leidseplein. Good to hear that our hostel, staff and rooms were to your liking! Kind Regards, Stayokay Vondelpark

83%

The room was really cold! The heater was working, so I don't understand the reason. But please work on it! Besides that everything was good!

Owner Comment (Hide)
Hi, thank you for your response and rating! In case you are cold, you can always let us know. A member off staff could have taken a look into the heating in the room or give you an extra duvet. Good to hear that you enjoyed everything else! Kind Regards, Stayokay Vondelpark team

80%

Very nice staff. Decent wifi in the lobby. Large lockers in the room were nice.

Owner Comment (Hide)
Dear, Thank you for your response and nice comment! Happy to hear that you enjoyed our staff! Kind Regards, Stayokay Vondelpark team

97%

Very good information about what was going on in the city. The special deals and discounts were awesome too! Thanks :)

Owner Comment (Hide)
Dear, Thank you for your response and rating! We hope to provide as much deals and discounts as possible. Kind Regards, Stayokay Vondelpark team

91%

The hostel is quite large, so didn't care so much with us. The room is very clean and big. Mine had bathroom what I consider a plus. The breakfast was excellent with great variety. The location was good, close to bus stops and tram, besides near leidzplein. For those traveling with big suitcase plus point is that the hostel has an elevator.

Owner Comment (Hide)
Hi there! Thank you for your rating and response! Did you know that all rooms have there own private bathroom :) Hopefully we see you soon again! Kind Regards, Stayokay Vondelpark

91%

Larger hostel but still comfortable. Don't have anything negative to say about it. Great breakfast included. And its Amsterdam. So you're almost guaranteed to meet some cool people!

Owner Comment (Hide)
Dear, We know! Amsterdam is amazing!! Thank you for your rating and response! Kind Regards, Stayokay Vondelpark team

71%

Stayokay is a very good hostel, very located, clean and the breakfast was excelent. The staff was a little bit rude when we check in, but besides that, our stay was very good.

Owner Comment (Hide)
Dear, Thank you for the response! I am glad you enjoyed our location, cleanliness and breakfast! I am sorry to hear that a member of our staff was not friendly. That's not acceptable and we will look into it! Kind Regards, Stayokay Vondelpark team

77%

The breakfast should be reorganized: I had to spend 20 minutes in a line waiting until I could enter the place where the breakfast is served. The guests that arrive at 6 a.m. and are not allowed to their rooms until 2 p.m. should be allowed to sleep in the lobby. After all, who cares about a couple of people dreaming in a corner?

Owner Comment (Hide)
Dear, Thank you for your response. I see that you arrived in the weekend. Most of the time we hope to provide early check-ins. We understand it is not comfortable to sleep in our lobby when you arrive at 6 in the morning. We probably did not had a free bed. The check-out is at 10.30. That means that our housekeeping starts to clean arround 10.00 - 11.00. You could have booked the extra night before arrival, so that you could go to the rooms at 6 a.m. We will look into the line at breakfast. We serve breakfast between 7.30 and 10. a.m. Most people arrive arround 9.am at breakfast. You can avoide a line by arriving earlier than 9 am. Kind Regards, Stayokay Vondelpark team

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