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Taupo Urban Retreat Reviews

65 Heu Heu Street, Taupo, Taupo, New Zealand

Reviews & Ratings Explained

85%

Rating
560 Total Reviews
  • 82%Value For Money
  • 83%Security
  • 91%Location
  • 94%Staff
  • 84%Atmosphere
  • 79%Cleanliness
  • 81%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

Great hostel! Free WiFi would have been great, but had internet access for free at the computers by the check-in desk.


86%

Best place to stay in Taupo i think! Never met so friendly staff while travelling. They were kind, friendly, funny and helpful :-)


100%

Great rooms. Met some friendly people in the dooms. Loved the kitchen and eating area and atmosphere. Staff were amazingly friendly!

Owner Comment (Hide)
Thank you so much for your awesome feedback, we are thrilled you enjoyed your stay with us :-) Happy travels.

60%

Hostel was noisy, loud music late at night, paper thin walls we could hear everything in the next rooms. Staff wasn't overly helpful with things to do in town. Definitely a party hostel.

Owner Comment (Hide)
We are sad you did not enjoy your stay. I would like to point out that the staff member was on her first solo afternoon/evening shift so was still learning all the attractions and information about Taupo, everyone has to sart somewhere. I note that the bar was closed at 9pm at which time the music would have been turned off and guests usually head to town/bed/tv lounge, some people may define this as "late" but we do adivse everyone on check-in that the bar/reception closes between 9 and 10pm.

91%

Been travelling two years and this is definetly one of the best hostels I've stayed in. Great super friendly and helpful staff, really cheap bar, decent chilli con carne every night for 5 bucks, easy to meet and chat to people warm decent sized rooms cheap internet great location. Also they booked me a room in a hostel in rotorua for really cheap. Thanks guys!

Owner Comment (Hide)
A pleasure :-) Thanks for your awesome feedback, it is much appreciated. Enjoy the rest of your travels.

97%

More power points would've been optimal.

Owner Comment (Hide)
Thank you for your comments, we are going to invest in some power boards for those dorms, the hostel was set up when no-one had devices requiring charging :-)

97%

Great place; had to stay an extra night!


69%

Its a real backpackers, really social and beers are cheap:-) Didn't like that i could hear the toilet when i was in my bed.


83%

Good hostel, staff really nice helped us out with tips for skydiving and tongarrio crossing. Rooms are warm and drink is cheap, good selection of dvds to watch too. The only downside is the kitchen which has no oven and could do with new plates, cups and cutlery. I think the reason though is because other guests take them as there are signs up asking people to not do this. Would stay here again.


97%

Great place and great staff, especially the girl from Berkshire!


91%

Great atmosphere, and great staff offering advice!


91%

Clean quiet and comfortable. Only major complaint was that hot water was barely a trickle.


83%

BYOB was slightly annoying, but the bar was still pretty nice and happy hour helps. Staff incredibly friendly and helpful.


100%

Great hostel, Great location, Great Facilities


83%

My wife and I spent a wonderful night in Taupo Urban Retreat. The staff provided us with the necessary information and suggested some outdoor activities and great destinations. Thank you.

  • 12th May 2014
  • Novice Nomad
  • Anonymous
  • Hong Kong
  • Male, 41+
  • (1 review)


83%

Liked the lockers in the rooms for the bags. Also friendly social atmosphere.

  • 30th Apr 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 25-30
  • (1 review)


86%

Rode up on the motorbike for a break from Wellington. Great staff and a good mix of people staying there. Will be staying here again when I next go through Taupo

  • 25th Apr 2014
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Male, 25-30
  • (1 review)


91%

Great place to meet other travellers

Owner Comment (Hide)
Thank you for your comments, we enjoy seeing our guests mingle and make new friends. Happy travels :-)

100%

Amazing hostel with outstanding staff!

Owner Comment (Hide)
Thank you for your comments, glad you enjoyed your stay with us :-) happy travels.

74%

Great staff and good location. The rooms and facilities were rather small and minimal.

Owner Comment (Hide)
Thank you for your feedback, enjoy the rest of your travels.

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