X
NOTE: 9 or more guests qualifies as a group booking, change the number of guests to return to normal search.

Taupo Urban Retreat Reviews

65 Heu Heu Street, Taupo, Taupo, New Zealand

Reviews & Ratings Explained

86%

Rating
401 Total Reviews
  • 83%Value For Money
  • 84%Security
  • 91%Location
  • 91%Staff
  • 86%Atmosphere
  • 83%Cleanliness
  • 81%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:

86%

The food in the evening for only 7,5 dollar including drink is very good


89%

Friendly staff , clean and lots to do close-by. Probably best hostel I have stayed in


86%

Great hostel with a party vibe. They have a nice happy hour and you can't beat the $7.50 beer and chili dinner special. The staff is also super helpful and friendly and helped us to book the Tongariro Hike and a boat ride. The hour of free wifi also comes in handy but if you need more you can always buy unlimited 24 hours for $4 which isn't too bad. They also have parking which was a plus for us.


91%

Great hostel and remarkably helpful staff. Only problems were that the rooms had no ventilation (granted they did have individual air conditioning) and the beds were unusually uncomfortable.


74%

my room is a little narrow.and,i can't use the ladder of my bed.because,the ladder faced the wall.but,staff is friendly and kind,and i could get free wifi on their computer for one hour.they prepared $5 meal for dinner and cheap beers.their survive is very nice! meal for dinner and cheap beers.

  • 28 Feb 2013
  • Novice Nomad
  • Anonymous
  • Japan
  • Female, 25-30
  • (1 review)


69%

This place was ok....if you were travelling on a Stray bus! My boyfriend and I were travelling independently and felt like we weren't as important as the hordes of Stray travellers that turned up every day (apart from Sunday). The staff were a bit cold and slightly unhelpful, although perhaps they would have been different if we'd been travelling with Stray! The rooms and the kitchen were also extremely small, so they wouldn't be practical if you wanted to do more than sleep there.

  • 22 Feb 2013
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 18-24
  • (1 review)


97%

Great little hostel, wouldn't stay anywhere else in Taupo


77%

We stayed two times in a double room in this hostel. The room is good size, with very comfy beds and a small ensuite bathroom.


100%

quite nice. just got sick of all the dumb english tourists that frequent nomads hostel

  • 05 Feb 2013
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 25-30
  • (1 review)


100%

i had a great time at taupo urban retreat. the hostel has a very nice size, i got to know a lot of people and the chili-dinners are an excellent idea! plus, you can rent a bike and lake taupo is just around the corner. thank you! :)


94%

Taupo Urban Retreat was the best hostel that we stayed in during our trip. The staff was very helpful with planning things to do and the overall atmosphere was a good one.

  • 31 Jan 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for your comments, we are thrilled you enjoyed your stay in Taupo with us. Happy travels :-)

89%

I only stayed here one night and I didnt spend a huge amount of time at the hostel itself. The girl on rcepetion was amazing however, very helpful and friendly and the I would of been happy to have stayed there addiotnal nights if i had more time. The rooms were clean and comfortable however there was alot of noise in the alleyway behind in the mornning that meant you couldnt sleep much past 6.30am!!!

Owner Comment (Hide)
Thank you for your comments and we are so glad you enjoyed your stay with us. I am sorry about the noise in the service lane. Currently a builing is being renovated and we are all extremely pleased that it is nearing completion, as it has been a bit of a disruption for us all! Enjoy the rest of your travels :-)

60%

I had a problem with the cleanliness, my sheets were covered with long blonde hair. I felt gross sleeping here. It was a very young environment that had a big screen tv and a bar. I didn't subtract any points from the atmosphere, it just wasn't what I like.

Owner Comment (Hide)
Thank you for your comments. It is unfortunate that you did not seek assistance from our staff about the bed linen, as they would happily have changed it for you. Occasionally static hair from the dryers (after washing) is overlooked by our housekeeping staff, despite their best efforts. We do have a separate TV lounge and our outdoor courtyard/garden for those who do not wish to mingle in the communal bar area. We do have a variety of ages that stay with us and recenlty had some 60yr olds who loved their stay. We do hope that your future hostel choices are more to your particular likings.

94%

Awesome hostel! Definitely stay here. Perfect location, helpful staff, and a good set up for meeting people and having fun. The bar is cheap too! I will stay here again, definitely.

Owner Comment (Hide)
Thank you so much for your comments, we are thrilled you enjoyed your stay in Taupo with us :-)

66%

Quite a large hostel that caters for the Stray & Oz Experience crowd which makes it quite lively. Good atmosphere though and really easy to meet people. The rooms are small and crowded, wi limited showers available given the people but the Internet is free and unlimited. Good location, although there is limited sights to see in Taupo apart from at 12,000 feet skydiving. Good place for the alpine crossing, but there are closer places. Beer is cheapest in town and 5 buck meal is filling.


91%

Great hostel, free parking, an hour free wifi, cheap drinks, good atmosphere and good location.


71%

Nice hostel, but a bit quiet for a party hostel and not homely enough for a long term hostel..


100%

Great place for exploring Taupo


63%

This hostel is only recommendable when you want to sleep next to the bar, because the rooms are next to the in-house bar! If you are up for drinking and partying this is the right backpackers, but I wasn't prepared for that and I hadn't read anything about it in the description. It was friendly staff that apologised for the rude behavior of my roommates, but that didn't make up for the lost sleep the night before.


69%

Not enough showers and the four bed dorm i was in only had a small internal window, but did have air con


(47 results)


View all Taupo Hostels

Please give us your feedback