NOTE: 9 or more guests qualifies as a group booking, change the number of guests to return to normal search.

Taupo Urban Retreat Reviews

65 Heu Heu Street, Taupo, Taupo, New Zealand

Reviews & Ratings Explained

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

Reviews of Taupo Urban Retreat

  • Show Translated Reviews In A Specific Language


  • Sort reviews by:

100%

Excellent and highly recommended. Friendly staff who book anything for you (and quickly), clean rooms, good atmosphere, free internet, close to everything and cheap bar. Great facilities overall and highly recommended.

  • Novice Nomad
  • 24 Oct 2011
  • Anonymous
  • Australia
  • Male 25-30
  • (7 reviews)

Owner Comment (Show)
Thank you so much for your comments. We are thrilled you enjoyed your Taupo Experience @ Urban Retreat. Enjoy the rest of your travels.

100%

I had a great time, even do I stayed there for just one night. The best Hostel I have been so far in New Zealand. I will totally recommended to my friend. Cheers

  • Novice Nomad
  • 23 Oct 2011
  • Anonymous
  • Argentina
  • Female 25-30
  • (1 review)

Owner Comment (Show)
Thank you for your kind comments. Our staff try hard to make sure everyone has a great Taupo Experience and will be thrilled with your feedback. Enjoy the rest of your travels :-)

96%

They could improve free wi-fi internet to the guests. The shower was the worst we have tried in New Zealand (among about 13 accomodations). There is a little bit of noise between rooms. But the mood is excellent. A funny and pleasant place to stay in. Nothing else to say but that the hostel is AWESOME.

  • Novice Nomad
  • 13 Oct 2011
  • Anonymous
  • Brazil
  • Male 31-40
  • (1 review)


96%

We ended up staying an extra night and had a ball! We made friends with locals, were right in the centre of town, they put on a $5 chilli con carne every night and definitely have the cheapest drinks! the staff were really helpful and friendly and mostly were there to travel themselves. The beds were comfy, it was very clean and well set up. A must stay if you are in taupo, nothing else comes close!

  • Novice Nomad
  • 08 Oct 2011
  • Anonymous
  • Australia
  • Mixed Group 18-24
  • (2 reviews)

Owner Comment (Show)
Thank you for your comments. We love it when people tell us they have had a great stay, our work is done :-) Happy travelling.

70%

Room was perfect and all we needed for a place to rest our heads. Only problem we had was the guests next door coming in late and talking loudly with no consideration for other guests. I know it's a hostel and is what to be expected but it did effect our stay here.

  • Novice Nomad
  • 06 Oct 2011
  • Anonymous
  • England
  • Couple 25-30
  • (1 review)

Owner Comment (Show)
Thank you for your comments. Sadly some guests do not have too much consideration, especially if they have been into town! As you said this is to be expected in hostels, we are sorry it effected your stay but slightly beyond our control. We hope the rest of your travels are enjoyable.

76%

The dorm rooms were clean and functional and the cheap bar is a nice place to get a couple of beers after the exertions of the day expriencing taupo and the surrounding areas. Seems to attract a very young "Kiwi Experience" crowd though so its not a place for quiet night!


100%

Great!! I really enjoyed staying this hosttel. Host helped me very much.Room is Clean.Bar inside hostel is alway fun.Thank you so much!

  • Novice Nomad
  • 05 Oct 2011
  • Anonymous
  • Japan
  • Male 31-40
  • (8 reviews)

Owner Comment (Show)
Thank you so much for your comments. We are so pleased we were able to help you enjoy your stay in Taupo. Happy travels :-)

93%

Really nicely run hostel, great location and activities. Cheap bar and chilli is always a plus. All it needs is a wifi connection

  • Avid Traveller
  • 03 Oct 2011
  • themarksmallman
  • England
  • Male 25-30
  • (18 reviews)

Owner Comment (Show)
Thank you for your comments. We are looking at Wifi but with the prohibitive costs in NZ, sadly it will not be free. Enjoy the rest of your travels.

100%

Amazing hostel! The rooms and bathrooms were clean and I loved the atmosphere. It was right in the middle of everything and the staff made it really easy to book activities. Loved the bar and the beer pong :)

Owner Comment (Show)
Thank you for your comments, so glad you enjoyed your Taupo experience @ Urban. Enjoy the rest of your travels.

73%

Beware of booking a 16 person dorm as the likelihood that you will get repeatedly woken up by drunks staggering in, shouting, and running into everything is very high. The door to the room can be unlocked and was always unlocked when I tried to enter. Great location and beds were decent. Would consider staying at TUR again, but definitely not in the humungous dorm room

  • Novice Nomad
  • 25 Sep 2011
  • Anonymous
  • USA
  • Female 18-24
  • (8 reviews)

Owner Comment (Show)
Thank you for your comments. There are definitely hazards to booking into the cheapest and largest dorm available - and some of these are beyond our control :-), but we are happy that you would choose to come and stay again. Enjoy the rest of your travels.

70%

A safe place to stay. Sometimes a bit loud. Close to the center. I was a bit disappointed about the free internet. You get one hour per night you stay on one of their 3 computers.

  • Novice Nomad
  • 25 Sep 2011
  • Anonymous
  • Switzerland
  • Female 25-30
  • (4 reviews)

Owner Comment (Show)
Thank you for your comments. It is always hard when you offer anything for free but it is something we find most guests appreciate. We feel that 1hr/day /person should allow our guests to catch up on Facebook, emails and on-line bookings. Internet costs in NZ are prohibitive for a business in our price range to offer any more.

100%

I've stayed here around 4 or 5 times, and love it. Great location, friendly staff, good facilities. I'll be back again no doubt!


90%

Well worth the stay. Good place to party. Friendly and helpful staff

  • Novice Nomad
  • 19 Sep 2011
  • Anonymous
  • England
  • Male 18-24
  • (1 review)


93%

We had a great night's sleep in Taupo! We really were just passing through but the facilities were safe and sound. The staff was delightful and I'll definitely be back the next time I'm staying in Taupo!

  • Novice Nomad
  • 18 Sep 2011
  • Anonymous
  • New Zealand
  • Female 25-30
  • (1 review)

Owner Comment (Show)
Thank you for your comments we are so pleased you enjoyed your stay, we look forward to seeing you again :-)

83%

Good bar and great location, but loud and not the cleanest.

  • Avid Traveller
  • 17 Sep 2011
  • Anonymous
  • Canada
  • Female 31-40
  • (19 reviews)


83%

This is a good hostel, great bar area for socialising. Would stay here again.


86%

walls must be a bit thin as was a bit noisy late at night, and light in room were not too bright. also wifi would be great


73%

very noisy if you wanna sleep and don t participate to the bar fun at night.

  • Novice Nomad
  • 23 Aug 2011
  • Anonymous
  • France
  • Male 25-30
  • (2 reviews)

Owner Comment (Show)
Thank you for your comment. We do like to have a little atmosphere in the communal bar area but are aware of guests who may want to sleep. We attempt to have everything shut down by 11pm and encourage those who wish to carry on to head into the towncentre bars. We apologise if this detracted from you stay with us and hope you enjoy the rest of your travels.

100%

Best hostel I've stayed at!! Not a bad word to say about it & the staff are AMAZING!! Cheer bro :o)

  • Novice Nomad
  • 16 Aug 2011
  • Anonymous
  • Wales
  • Female 25-30
  • (1 review)

Owner Comment (Show)
Hi Andrea, we hope you had a safe trip to Wellington. Good luck with your job hunting and thank you for your comments. We are pleased you enjoyed your stay and the crew are always thrilled to get such a positive review. Take care, Kerry (owner)

1 2 Next » last »
(39 results)

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
View all Taupo Hostels
  • 86%

  • Overall Rating
  • From 69 ratings
  • 86%Character
  • 80%Security
  • 92%Location
  • 88%Staff
  • 86%Fun
  • 83%Cleanliness

Latest Review

  • 04 Feb 2012 (93%)
  • One of the nicest hostels Ive stayed in. Room 21 is awesome :) really clean and comfy place. Staff are cool, bar is cheap, bed is ...
  • Read more...
  • Anonymous

Please give us your feedback