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Tres Mundos Hostel Reviews

Calle 6 Norte, Entre Avenida 20 y Avenida 25, Playa del Carmen, Mexico

Reviews & Ratings Explained

78%Overall Rating

From 19 ratings
  • 77%Character
  • 74%Security
  • 82%Location
  • 86%Staff
  • 80%Atmosphere
  • 67%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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90%

Staff at Tres Mundoes, were very accomodating. They took us out to trips without going through the regular tour operators who charge too much.

  • Novice Nomad
  • 18 Mar 2012
  • Anonymous
  • England
  • Male 31-40
  • (1 review)


73%

Staff were really helpful and friendly, nice comfy beds, good location for the beach and both bus terminals. Place could do with a bit of TLC but it\'s a great place to meet fellow travellers.

  • Novice Nomad
  • 18 Mar 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


100%

I've stayed at 3 mundos hostel more than a week, and had such an amazing time that i'd really like to come over again sooon!! The place is clean, and tidy, and the staff is really friendly. There's a cool and relaxed ambient! They have a terrace, a nice palce to share food, drinks and chats wiht people..!! Very recomendable if you want to experience the life of Playa del Carmen!


100%

We stayed for 14 nights at this lovely Hostel and enjoyed every minute of our stay. The staff and the atmosphere were absolutely amazing! This Hostel really has character and we would recommend it to everyone who is looking for a laied back place with friendly people. The room was very clean and big and had a very good standard for a hostel. It was easy to get in contact with the other guests, because the staff organizes BBQ´s, cocktail nights, daytrips and so on.We will definetely come back!!

  • Novice Nomad
  • 10 Mar 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


60%

Our blankets were all over with stains and didn\'t look really clean. Then she showed us our room which was not more then a cubbyhole with a bed, a little table and a ventilator in it. It was right next to the washing room and one of our two windows looked into there. The other window was looking into a dirty backyard. Fresh air? No chance! The \'breakfast\' contains a coffee and two toasts. And we had one shower and toilet to share with people from the kitchen and dormitories. Never again!

  • Novice Nomad
  • 05 Feb 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)

Owner Comment (Show)
Thanks for your comment J. When you reserved over Hostelworld a cheap hostel 'private with shared bathroom', you probably didnt expect an apartament with private bathtub and a sea view, which for the price we cannot provide (we would love to). Coffee and 2 toasts with jam is a standard breakfast in most hostels which provide it (a lot of them dont). Just for the record, price we charge for a room is much lower than in europe, toast bread, jam and coffee however cost about the same here than there. Our sheets may look used, some might have stains (we cannot afford to buy a new set for each new arrival), but they are washed after every use and are as clean as they can be, i can asure you. But, hostel is not only about a room, its about all the space that is outside, where you can meet people and be on a fresh air, we have a lot of open spaces. If you expressed your concerns, i would have tried to move you and do everything to satisfy you. Maybe next time we could do it better. Thanks again for your stay and your honest rating. Tres Mundos Hostel.

93%

Tres Mundos is a very nice hostel to stay at. The staff is great! Really friendly and always willing to help. I really liked to be in that nice atmosphere.


100%

Fantastic hostel, very clean, quiet location yet central, close to everything, 5 min to beach. Staff extremely helpful and friendly, feels like home. Dorm airy and bed comfy. Has a lovely terrase with hammocks and bbq, very good kitchen. Would recommend and return anytime.


90%

We are really satisfied with our stay at tres mundos hostel. The hostel was new so everything was very clean. Really good kitchen. The only minus is that it sometimes would be good with one more bathroom.

  • Novice Nomad
  • 01 Jan 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


43%

been travelling thru mexico the last 2 months, and this is definitely the worst hostel i have stayed at, not worth the money at all. more or less it is an apartment block that they have just packed as many bunk beds into as possible, it is crowded, the internet does not function at all... could never connect. the toilets were dirty and only cleaned once a day. there was a smell of sewerage coming from outside. the staff were not overly helpful. not great, would not recommend, can find better!

  • Novice Nomad
  • 29 Dec 2011
  • Anonymous
  • Australia
  • Mixed Group 18-24
  • (2 reviews)

Owner Comment (Show)
thank you for your comment, now let me explain something too. you stayed here during new years eve and day, when all hostels here and probably everywhere are dealing with huge amount of people looking and begging for space to sleep, we were 10 people over capacity, just because we wanted everybody to have a good time and not sleep on the street. every sensible person will understand that it is very difficult to keep all 10 bathrooms squeeky clean during all day, however we managed to clean it regularly and properly every day and sort all problems quickly. on the internet note, we had a faulty router, we called a technitian and its sorted now. on the staff note, we are here to help. i've never refused help or advice to anybody and we are always here, all you need is ask. but i dont remember you came once. i wish you encounter only better hostels on your journey from now on, and thank you for your stay.

67%

Overall i cant complain about tres mundos other than i had to use the same towel all five days because they wouldnt have clean ones. Beds confortable ,ok location , but its staff need to participate a little more with their clients !!!!

  • Novice Nomad
  • 29 Dec 2011
  • Anonymous
  • Argentina
  • Male 25-30
  • (1 review)




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