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Vedanta Wake up! by the backwaters, Fort Kochi Reviews

1/506 Fort Kochi, Opposite Brunton Boatyard, River, Fort Kochi, Kerala, Cochin, India

Reviews & Ratings Explained

83%Overall Rating

From 43 ratings
  • 79%Character
  • 80%Security
  • 94%Location
  • 88%Staff
  • 80%Atmosphere
  • 78%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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73%

Rooms were comfortable and air con was a godsend, but there didn't seem to be much going on/ many people staying there - but that may have just been due to it not being peak season? Staff were really friendly and helpful though and so I would definitely recommend as a good place to stay in the centre of Fort Cochin!

  • Novice Nomad
  • 04 May 2013
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


37%

I stayed here for two nights and that was two nights too long. - No locks on dorm room doors - No water supply on numerous occasions - No hot water at all - Electricity cuts out regularly - Wifi signal weak and not constant - No food or drinks available (despite a menu stating otherwise) - Had to ask for a bed sheet and toilet roll - not replaced as standard - Staff will give information if you push for it, but they behave as if it's an inconvenience - Noisy construction work

  • Novice Nomad
  • 24 Apr 2013
  • Anonymous
  • England
  • Female, 25-30
  • (5 reviews)


90%

One of the few europan style hostels I found in India. Great to meet new people, relax and chat to the great staff.

  • Avid Traveller
  • 17 Apr 2013
  • Anonymous
  • England
  • Male, 25-30
  • (10 reviews)


90%

Brilliant atmosphere and character, friendly staff who were very helpful. Very clean and had beds changed and rooms cleaned whenever we asked, like an expensive hotel! Dorm beds were still very comfortable and air conditioning was brilliant. Wifi downstairs was an unexpected bonus but if I was to make one suggestion it would be to have a computer in the main area that guests could use for a small charge.

  • Novice Nomad
  • 14 Apr 2013
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


80%

Again, enjoyed my stay at Vedanta. The owner knows what he's doing. Everything you need is at your fingertips. The location is great, two minutes from the waterfront/fishing nets. It's a backpacker's joint, too, not a guest hosue, so you will meet other travelers. This is always a plus in my book. India can get a little quiet if you are travelling solo. Check them out. you won't regret it!


90%

Kitchen & cleaning room could have been cleaner. But room very well done. A/C quiet & efficient. Room very quiet. Staff efficient and polite

  • Novice Nomad
  • 28 Feb 2013
  • Anonymous
  • Canada
  • Couple, 41+
  • (1 review)

Owner Comment (Show)
Dear Sir, Thank you for taking time out to review us. We have noted your feedback and have already started working on processes that will ensure the kitchen and cleaning room are always clean. Thank you for appreciating our team's hospitality. Looking forward to having you stay with us again. Warm regards, Team Vedanta Wake up!

83%

great although for a 6 bed dorm there was only 4 locker. and no night time activities were offered

  • Novice Nomad
  • 12 Feb 2013
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)

Owner Comment (Show)
Dear Sir, Thank you for taking time out to review us. As per your feedback, we are glad to inform you that we have now installed 6 lockers in each dorm room. Customer satisfaction is of supreme importance to us and we take guest feedback very seriously. Our team works very hard to ensure our guests have a pleasant stay and we assure you of our continued commitment to hospitality. Looking forward to having you stay with us again! Warm regards, Team Vedanta Wake up!

87%

Fantastic place, people and location! Great place for everyone on budget, not just backpackers (well I was not backpacking) but for people looking for a relaxing place. You guys were great!!!

  • Novice Nomad
  • 09 Feb 2013
  • Anonymous
  • South Africa
  • Male, 25-30
  • (4 reviews)

Owner Comment (Show)
Dear Sir, Thank you for your encouraging words and for taking time out to review us. We are glad you enjoyed your stay. Looking forward to having you stay with us again! Safe travels! Yours sincerely, Team Vedanta Wake up!

100%

This must be one of the best hostels in India! The staff is always on call literally 24 hours every day and they will help you get around with no hassle. I was booked in for two nights and ended up staying for a week there, that's how great they were! I got to meet some of the staff members families and they were truly kind and cheerful people who treated me with such kindness and showered me with lots of love. Binu, Sajaa and everyone there is truly awesome! Thank you for a lovely stay guys.

  • Novice Nomad
  • 09 Feb 2013
  • Anonymous
  • South Africa
  • Female, 25-30
  • (2 reviews)

Owner Comment (Show)
Dear Sir, Our team is truly humbled by your kind words of appreciation. We are delighted that you had a lovely stay at our hostel. Thank you for taking time out to review us. We would love to have you stay with us again! Safe travels! Warm regards, Team Vedanta Wake up!

100%

This hostel was amazing. We were only here for 2 nights, but we met tons of great people and the rooms were comfortable (great AC). The best thing was the hospitality - I left my camera in the dorm room, and called them an hour later once I had already left the city. I was going to be in Mumbai a few days later, so they express mailed my camera to their Mumbai office where I picked it up when I arrived (for no charge). Losing your camera is the worst feeling, and the managed it so well!

  • Novice Nomad
  • 01 Feb 2013
  • Anonymous
  • Canada
  • Female, 25-30
  • (3 reviews)

Owner Comment (Show)
Dear Ma'am, Thank you so much for appreciating us and for taking time out to review us. We are delighted to know that you enjoyed your stay and our hospitality. Customer satisfaction is of supreme importance to us and our entire team works very hard to achieve the same. Thank you once again for your kind words! We hope to serve you again in the near future. Hope you have a wonderful holiday in India! Warm regards, Team Vedanta Wake up!

93%

Great " European" style hostel in fort cohin. Very friendly and helpful management, and free WIFI. Would stay there again for sure!

  • Novice Nomad
  • 30 Jan 2013
  • Anonymous
  • Australia
  • Male, 18-24
  • (1 review)

Owner Comment (Show)
Dear Sir, Thank you for appreciating us. We are glad that you liked our concept and our hospitality. Hope to serve you again! Bon Voyage! Yours sincerely, Team Vedanta Wake up!

60%

The staff were super friendly but the general cleanliness and security was very much lacking. However, it is budget and you get to share with some interesting people. Very well located.

  • Novice Nomad
  • 20 Jan 2013
  • Anonymous
  • England
  • Female, 31-40
  • (1 review)

Owner Comment (Show)
Dear Ma'am, Thank you for taking time out to review us. We take guest feedback very seriously and use it as an opportunity to improve our product and concept further. We are in the process of implementing stricter standards of housekeeping by tying up with one of the best providers of housekeeping solutions in the hotel industry. We assure you of continued commitment to high standards of hospitality and service. Hope to serve you again! Bon Voyage! Yours sincerely, Team Vedanta Wake up!

100%

The customer service was excellent- very warm and friendly. The linen and towels were great quality and the rooms very clean. Best hostel I have ever stayed in!

  • Novice Nomad
  • 18 Jan 2013
  • Anonymous
  • Australia
  • Female, 25-30
  • (1 review)

Owner Comment (Show)
Dear Ma'am, Thank you for your kind words and for taking time out to review us. We are extremely happy to know that you enjoyed your stay at our hostel. Thank you for appreciating our customer service and amenities. We would love to have you stay with us again! Safe travels! Warm regards, Team Vedanta Wake up!

100%

Maybe expensive for a dorm, but it was just so great to find a place with a proper chillout/wifi area downstairs to meet people... Also beds were really comfortable, showers were warm, AC in the room repelled mosquitoes... Would stay here again...

  • Avid Traveller
  • 18 Jan 2013
  • Anonymous
  • Australia
  • Male, 18-24
  • (10 reviews)

Owner Comment (Show)
Dear Sir, We are happy to know that you enjoyed our amenities and would like to stay with us again! Thank you for giving us a 5/5 rating on every aspect. Hope to serve you again! Bon Voyage! Yours sincerely, Team Vedanta Wake up!

93%

Loved my stay there, they were really helpful and welcoming. Will stay again

  • Novice Nomad
  • 15 Jan 2013
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)

Owner Comment (Show)
Dear Ma'am, Thank you for your kind words and for taking time out to review us. We are glad that you loved your stay at our hostel. Looking forward to having you stay with us again! Yours sincerely, Team Vedanta Wake up!

87%

Nice staff, helped me with booking the train. Good place to meet other travelers. Wifi wasn't working at second floor, it did on the groundfloor and 1th.

  • Novice Nomad
  • 10 Jan 2013
  • Steintje
  • Netherlands
  • Female, 18-24
  • (2 reviews)


47%

Aircondition did only produce warm air, we arrived late at night and did not complain, but they did not want to adjust the price the next day. Also I called one week ahead to extend the stay by one day and the lady on the phone confirmed. Once we arrived it was not possible and we had to search for another place. The bathroom was dirty and the room stuffy.

  • Novice Nomad
  • 03 Jan 2013
  • Anonymous
  • Canada
  • Male, 31-40
  • (1 review)

Owner Comment (Show)
Dear Sir, Thank you for taking time out to review us. Our team checks every room and bathroom before a guest checks in to ensure that everything is clean and in order. As informed by our manager, the air conditioner was working fine at the time of your check in. The next day, upon receiving your complaint, he had checked the settings of the air conditioner only to find that the settings had been incorrectly adjusted at night by one of the guests staying in the room. He also informed you of the same. As the mistake was not from our end, it would be very unfair to us to not charge you for your stay and to give the room to you for free, as was desired by you. We hope you understand our situation. We apologize for the mix up in your extension. We accept extensions only if there is availability and as we were in peak season, all our rooms were sold out in advance. We are extremely sorry for the inconvenience you were subjected as a result of no availability. We have reviewed and further tightened our standard operating procedures for handling guest extensions over the phone and we assure you that this error will not be repeated in the future. We would also like to assure you of our continued commitment to very high standards of hospitality. We hope to have you stay with us again so that we can demonstrate the same. We hope you have a pleasant holiday in India! Yours sincerely, Team Vedanta Wake up!

70%

Need to pay more attention to cleaning. Toilets were repulsive and unacceptable by any international standards.

Owner Comment (Show)
Dear Ma'am, Thank you for taking time out to review us. During peak season, the dorms are full and they get dirty faster due to high usage. We apologize for the inconvenience. To ensure high standards of cleanliness, we do daily housekeeping and we also inform our guests to request for housekeeping any time of the day, over and above the daily housekeeping. We hope this additional service of any time housekeeping will ensure that the rooms and bathrooms are clean throughout the day. Hope to serve you again! Bon Voyage! Yours sincerely, Team Vedanta Wake up!

97%

The staff was especially amazing!

  • Novice Nomad
  • 25 Dec 2012
  • Anonymous
  • Canada
  • Female, 18-24
  • (1 review)

Owner Comment (Show)
Dear Ma'am, Thank you for appreciating our team and their hard work. We would love to have you stay with us again! Best, Team Vedanta Wake up!

87%

The staff were very friendly and helpful. The breakfasts good have been improved and water better value. But there are other places in Ft. Kochin to find good food. I was there over Christmas, and it would have been nice if the hostel had a Christmas tree set up to increase the festive atmosphere for travelers during the holiday season. Nevertheless, the rooms were clean. I appreciated the AC and free wi-fi. It was a great place to meet other solo travelers and make plans.

Owner Comment (Show)
Dear Sir, Thank you for taking time out to review us. We are glad that you enjoyed our hospitality and our amenities. We have taken note of your feedback and we assure you that the next time you visit us on Christmas, you will see a wonderfully festive atmosphere at our property. Looking forward to serving you again! Bon Voyage! Yours faithfully, Team Vedanta Wake up!

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