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Xi'an Your Tour International Youth Hostel Reviews

No.31,Huoyaojuxiang,Hanguangmen, Lianhu District, Xi'an, China

Reviews & Ratings Explained

71%

Rating
30 Total Reviews
  • 70%Value For Money
  • 78%Security
  • 80%Location
  • 88%Staff
  • 68%Atmosphere
  • 50%Cleanliness
  • 63%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

The staff was very nice, also the location is great, only a few minutes away from the city center ! I dont know why the room was always heated to the maximum though :D

  • 19th Jan 2016
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 18-24
  • (1 review)


31%

The rooms were dirty and not even tidy when we arrived. One had been used from someone of the staff and they didn't even pay attention to that. The toilets are horrible and the staff doesn't speak english. The only good thing is the bar downstairs: it looks nice and has coffee and beers. It's very overpriced.


54%

The door could not be locked with the key I got, the lockers were broken, the showers are not functional, renovated or clean. The best place to hang out is the lobby because it is modern and clean, but the owner does not really invest in the hostel and it's a pity because it has a lot of potential. The staff is extremely kind and helpful, but I don't speak Chinese and I had problems to communicate with non-English speakers workers at the front desk at times.

Owner Comment (Hide)
Thanks for your review,sorry for your bad experience about the shower and the locker,the toilet and the bathroom will be renovated soon.We'll try to do better.

77%

There is some wrong information on your web side. We book a 5 bedroom dorm. Then we came we arrived to an 10 bedroom dorm. They said at the hostel that they didn't have any 5 bedroom dorm. The website also said that you can check ind at 8 am, but it's first 12 o clock.

Owner Comment (Hide)
Thanks for your review,sorry for mistakes we make,we'll try to do better to avoid such problem.

54%

The lobby and bar area are nice and comfortable. Dorms are OK but beds are very poorly made and uncomfortable (very thin mattress). The bathrooms were disgusting, very poorly maintained, extremely unpleasant smell (filtered into dorm) and mostly unclean. Only 1 male and 1 female shower for the whole hostel. No-smoking in the rooms, but allowed in the corridors, which is just as bad as smoke goes into rooms. Staff are pleasant, shame about facilities.

Owner Comment (Hide)
Thanks for your review,sorry for uncomfortable bed and unsatisfatory bathroom,disadvantages you point out are really problems we face,we'll double the matress in some dorms and renovate our bathrooms soon。



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