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Xiangzimen International Youth Hostel Reviews

16 Xiangzimiao Street, Xi'an, China

Reviews & Ratings Explained

91%

Rating
1934 Total Reviews
  • 93%Value For Money
  • 90%Security
  • 96%Location
  • 87%Staff
  • 94%Atmosphere
  • 89%Cleanliness
  • 87%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

The staff at reception were very good. Not only did they meet us at the railway station and drop us at the airport, they were always helpful, polite and friendly


100%

Location in quiet temple neighborhood is within a five-minutes walk from the South Gate and a 3 minute walk to a bar street (to the Northwest of hte hostel/temple). It's easy to walk (10-15 minutes) to many other great locations (shopping street, ZhongLou, Mosque and Eating Street) and the South Gate gives you access to subway, taxi stands, and busses to anywhere else in hte city. Even really makes this place shine. They helped us with countless requests all while being friendly. Fav hostel!


89%

The windowless basement rooms with their stuffy air are not good. That was where we spent the first night. However, next morning we were able to exchange the basement for the second floor with a window. So the next two nights were fine. Compliments to the staff for acceding to our request.


77%

Good location, attractive facilities. Staff was generally friendly but not always the most helpful. Unfortunately people - including some staff - smoke everywhere, making relaxing and breathing easy a nearly impossible task. No smoking signs posted everywhere are a joke and complaints to staff yield no results. Must walk through smoky bar and restaurant to get to rooms. Beds are average, rooms are clean. Shared bathrooms are okay, not the cleanest all the time but good enough. Decent value.


94%

Such a beautiful hostel inside, worth staying just for that! Facilities were good, staff friendly and helpful, the food in the bar is tasty and good value. The free pick up from the station was also very welcome. Definitely recommend this place.

Owner Comment (Hide)
we are really appeciented abot your highly speaking ,it's our responsibility to provide conveniece for guests as much as possible ,and we hope other guests have the same feeing like you !

86%

Great place, amazing location and very sweet staff. Decent rooms and cozy bar/chill-out-area. Thumbs up.

Owner Comment (Hide)
I know you, two beautiful girls ,it's our honor that you experient a comfortable ,relaxble time in our hostel , if possible hope to see you again.

83%

Security: Average- they made a mistake and gave our room card to other guests. Staff: Little to no English- I speak Fluent Mandarin so it made our trip smoother. Atmosphere: Perhaps it was due to Chinese New years (Less backpackers, more holiday makers) but the hostel felt soulless. Cleanliness: Very clean. Only complaint is the smokers in front of our room. Restaurant Manager needs a course in customer service. He was rude and out of line. I was refused service for their mistake.

Owner Comment (Hide)
thanks for your timely feed back ,whick tell us that we need much more training in service ,business and english,and we will improve as quickly as possible ,if possible ,hope to service you again !

57%

Das Hostel ist sehr gut gelegen innerhalb der Stadtmauer von Xi'an. Wenn man das Hostel betritt steht man gleich in der Bar. Das Hostel Macht einen netten Eindruck und auch die Zimmer sind in Ordnung. Das Badezimmer mit Duschen ist im 2. Stock. Das negativste an diesem Hostel ist das Personal. Keiner konnte englisch sprechen, was die Kommunikation schwierig gestaltet. Im kassieren sind sie ganz schnell, schon bevor man das bestellte erhaelt. Wenn man Glueck hat bekommt man es dann auch.


74%

The communal area downstairs was amazing and very welcoming to any and all nationalities. However the distance between room and wash room were a bit awkward and the use of sink was queuing


94%

The accommodations were great, staff were friendly, and environment and location were excellent. The food was just okay in my opinion, but I didn't eat there much. Also the showers are kind of sketchy. But the building looks and feels old, right in a key place in Xi'an. Overall I'd say a great place for a great deal! One of my favourite hostel experiences yet!

  • 12th Feb 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Mixed Group, 18-24
  • (1 review)


100%

Everything was excellent. The staff was very helpful and nice and a lot of 帅哥 and 美女 working there.

  • 8th Feb 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
this short review obviously tell us that you spent a good time during your stay with us ,which inspires our staff to be much more patient and profession .hope to see you again!

97%

Very nice. Its important to know that the hostel is inside the city wall...that makes it easier to find when you get off the 603.

Owner Comment (Hide)
what a considerate comments ,it will help other guests to find us much more easily ,and thank you so much , if possible hope to see you again .

100%

This is about the perfect hostel one can come across with stellar set up for fun while getting to know fellow travelers. Staff was helpful in guiding me to Terra Cotta warriors by local transport. The location is perfectly close to the bus stop.

Owner Comment (Hide)
thank you so much for your excellent comment , we are so happy that you spent a good time during your stay with us,,and it is our resppnsibility to provideconvenience for you as much as possible.your support and trust which encourage us to work harder and better ,hope to see you again !

100%

wonderful

Owner Comment (Hide)
the short review could tell us that you spend a good time during your stay, we are so glad to hear that ,so ,if possible .we hope to see you again ! MARIE

100%

it is in the center of the city ,and the staff are very helpful ,i will come back again .




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