Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

We require 100% of booking fee if you cancel on the day you booked without any saying to us. We require 80% of booking fee a week before the day you booked without any saying to us.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Ace Inn Shinjuku

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Good Cleanliness
Read all reviews

Property Description

We are the one of the Best Capsule Style Hostel in Shinjuku area, right in the middle of Tokyo!!

We changed the shower system, so you don\'t have to pay 100 coin for the shower. Also FREE TOWEL, SHAMPOO, BODY SOAP, and HAIR DRYER!!

=Get a Better sleep in THE WOODEN CAPUSLE BEDS=
Capsule style bed has become the Japanese modern style which provides you Comfort and keep your privacy. Also, It\'s amazingly spacious, (length)210cm (width)150cm sized bed. Don\'t worry:) It\'s a GAIJIN size!
And,,,Let me guess what you care about..
Yes, The price!
Are you thinking of staying in Shinjuku area, yet want to save money??
Then any hotel in Shinjuku area can\'t beat this!!
We have ¥2000yen beds, ¥3150yen capsule style beds, ¥4200 Luxury capsule style beds.
Have a wonderful experience in Tokyo, stop by our hostel and try wooden capsule beds.
It worths it!

Then Pick it up!! You won\'t regret it and Forget about the rest.
Are you looking for Taxi to go to SHIBUYA?? Then, Why don\'t you stay at the hostel which is close to every hot spots??
5 minutes to SHINJUKU
10 minute to SHIBUYA and HARAJUKU
20 minutes to ROPPONGI and GINZA
Absolutely one of the best Locations in Tokyo!
Would you like to explore what Tokyo is all about??
Would you like to find out where the most exciting spot is ??
We are here for you to share some comfy space and wish you luck!

=WIFI PORTABLE ROUTER rental service=
=TOWELS&LINEN will be provided for FREE.=


The hostel located in cool \'Shinjuku\' area, kind of the central place of Tokyo. You can take any JR trains or metro from Shinjuku station. It\'s definitely best place to go sightseeing, shopping, night clubs or bars. Even if you missed the last train, you could walk back to us in 20 mins from \'Shinjuku\'.
\'Harajuku\', \'Shibuya\', \'Roppongi\' are waiting for you.
Peaceful residential neighborhood. Many restaurants, cafes, Japanese sweet shops, supermarkets, International ATM, banks, drug stores, hospitals, you never get troubled finding anything.

Just 1 minute walk gets you to our hostel from the nearest subway station \'Akebonobashi\' by Toei ShinjukuLine. NO need to hassle with your luggage.
You can leave your luggage before check in or after check out as well.

You can meet cool travelers from Europe, US, Asia, Middle east, Africa, South America, almost all over the world. Here is the place to make your friends to travel with.

¥2160yen 10 mixed dorm will offer a standard bed and lockers (since October 2012).
28 mixed dorm(economy) and 14 separated dorm(luxury)are \'Capusle\' styled room and offer you a locker with a key.
Toilets are on each floors. We have Open floor with large TV, DVD player, couches, tables. Shower room and laundry in the basement. Every floor has air conditioning.

=English, Spanish, and Mandarin speaking staff.=

Many kinds of activities take place. For example,

\'SAKE Party and TAIKO Japanese Drum Show\'
Japanese Taiko drummer will show you the spectacular Taiko rhythm!
You can enjoy Sake and Taiko sound with cool travelers from all over the world and Japanese local people.

7pm on the 31st of July


\'Japanese calligraphy Show \'
Japanese calligraphy artist will write what you would like in Japanese character, Kanji or draw some Japanese dragons by the brush. Maybe your name will be made by Japanese original design.

we have a cancellation policy.
50% charge for cancellation of 2 days before your arrival.
80% charge for cancellation of 1 day before your arrival.
100% charge for cancellation on your arrival day.
Thank you for your understanding. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.4

  • Security 7.4

  • Location 8.1

  • Staff 8.0

  • Atmosphere 6.2

  • Cleanliness 6.8

  • Facilities 6.4

Latest Reviews

  • 10.0


    07 Nov 2019
    clean, safe, and nice location. I stayed for 10 days. great price and next to akebonobashi train line. I definitely recommend Ace Inn Shinjuku!
    USA, Male, 31-40
  • 9.7


    06 Nov 2019
    Great service and price helpful staff.
    USA, Male, 25-30
  • 7.4

    Very Good

    19 Nov 2019
    Brilliant location left out of akebonabashi station on the Shinjuku line get a toie Tokyo metro day pass. Staff English is not great but they try. Very clean capsule hard to sleep in but ok and plug points at end of bed very temperamental. Lockers are tiny not enough space and limited security for stuff
    England, Couple, 25-30
  • 7.1

    Very Good

    29 Oct 2019
    Good for going the money-saving route, and you kinda get what you pay for. Beds are (as others mention) hard as rock, and it's quite a bit away from the actual shinjuku. However you get free coffee, water for noodles and a small kitchen if you need. Good stay for people on a budget.
    Norway, Couple, 18-24
  • 7.1

    Very Good

    29 Oct 2019
    It was good considering the price
    Netherlands, Male, 25-30
  • 6.9


    20 Oct 2019
    Hostel is ok. A little pricey for what it is. The main thing is how unbelievably slow the wifi is. If you have to do work or anything online, don't choose this hostel..
    USA, Female, 18-24
  • 6.6


    31 Oct 2019
    The dowside of this hostel was the showers on the basement. No atmosphere to talk to people. The room was comfortable enough, the mattress is hard but this is how the mattress in Japan are ( I stayed in 2 hostel and 1 hotel and the mattresses were hard in all of them). For the value and for being in Shinjuku it was good enough.
    Brazil, Female, 31-40
  • 5.1


    18 Nov 2019
    You get what you pay for with this hostel. It is very cheap, but it doesn't offer quality accommodation so I wouldn't recommend staying for more than one night. The dorms are large with no privacy so it is difficult to sleep. On a more serious note there is no security - the main door is open all night and there are no locks on the dormitory doors either; there are lockers but the locks are broken.
    Ireland, Female, 25-30
  • 4.0


    24 Oct 2019
    Stayed in Japan for 2 weeks at several hostels. This was by far the worst one but unfortunately was our only option. The building itself appears to be a converted office building. Lobby is disorganized. Shoes are kept down stairs and provider rubber slippers are gross. Bunk sheets were clean but clean dust in the corners of the bunk. One outlet in the bunk which is really difficult to use without a extension cord. Bathrooms smelled constantly. Look elsewhere
    USA, Male, 25-30
  • 3.7


    01 Nov 2019
    Mattresses are so thin you feel the bed frame in your back, regardless of type of bed (slept in both capsule dorm and bed dorm). Very dirty everywhere, showers are moldy and offer little privacy. Every night either people were coming in late and drunk or throwing up in the morning. The capsule dorm smelled like feet (then mixed with vomit). The elevator is janky at best, I'm convinced it's going to kill someone at some point. Spend the few extra bucks and stay somewhere else. Anywhere else.
    USA, Male, 25-30
Read all reviews


  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Dryer
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Reading Light
  • Security Lockers
  • Washing Machine
  • 24 Hour Reception
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Wi-Fi