Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

10% payment is due when booking is confirmed. The outstanding balance to pay is 14 days prior to arrival.
Cancellation policy - for any amendments is 2 weeks prior to arrival. NO refund or reduction in numbers are possible thereafter.
Bookings for 4 people or more are classed as a group. Groups have to accommodate and pay for full rooms

Additional Terms and Conditions

A code of conduct form is to be signed by a selected group leader on arrival and a photo ID has to be shown. Each group member has to pay £ 25.00 on arrival in cash. ( £ 5.00 key deposit and £ 20.00 BOND - both are refundable )

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Nice Location
  • Helpful Staff
  • Good Cleanliness
Read all reviews

Property Description

We would like to thank our valued customers for their appreciation of our team's efforts; this will only motivate us to improve our services further. We are proud to announce that Hostelworld customers have voted Albatross- Backpackers In ! the 'No.1 Hostel in England'

This clean and modern backpackers hostel is located in Newcastle's City Centre. It is walking distance from sporting and musical venues, food markets, art galleries, historical attractions and great links to the local and national transport. We are a fantastic venue to stay at as part of the Hadrians Wall Walk and the Coast to Coast route.

So come discover the North East, and get ready for Newcastle's highly acclaimed night life.

Photo ID is required when check-in (passport or driver license)

All guests must provide a key deposit on arrival. This can either be £5.00 in cash per person or 1 photographic ID which can cover up to 3 key cards. Further policies apply to bookings of over 3 guests.

Any number of guests exceeding 3 are classified as a group. Groups must accommodate and pay for full rooms – this may not be reflected on booking but we will email you if any amendments will be required. For groups we require payment 2 weeks prior to arrival – this is to ensure payment is received and for a quicker check in on your arrival.

Our cancellation and amendments policy for individuals is 24 hours prior to arrival and for groups this is 2 weeks. View House Rules


Whether you’re hiking Hadrian's Wall, taking on the Coast to Coast Walk, or just here for the city vibes, we’re waiting to welcome you at Albatross, Newcastle. Our historic building is full of character – from the original fireplaces in some dorms to the chill-out area in the old cellar. We think there's no better place for a game of post-trekking pool than this brick basement! For a quiet one, grab a DVD and settle down in our lounge (the free Wi-Fi lets you stream films, too). A free breakfast of tea, coffee and toast is included, or you can cook up brunch in our kitchen.


From our location at the top of Bigg Market (a medley of bars and restaurants), you can see the city on foot. Newcastle Central Station is a 3-minute walk away – the bus station is right behind it. If you’re flying in, take the green metro line from Newcastle Airport to Central Station and you’ll be with us in around 30 minutes. Get your selfie at the Gateshead Millennium Bridge, just 20 minutes away on foot. For more bars and restaurants, walk over to the Quayside, 15 minutes from our door.

Rooms and Dorms

Free linen is provided in our mixed dorms and there are towels for rent, too. We have an elevator – so there's no need to lug your backpack up to your room – and lockers for you to store your stuff when you get there. Travelling as a couple? Book out a private room.

Extras and activities

Been storing up your washing? You’ve come to the right place. Make full use of our laundry facilities during your stay and check out smelling fresh as a daisy – yep, we even have an iron and ironing board. Once you’ve beaten a fellow traveller at pool, go for a lucky streak and pick up a board game from the lounge.

View House Rules

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Reviews & Ratings

  • Value For Money 6.0

  • Security 6.0

  • Location 6.0

  • Staff 6.0

  • Atmosphere 6.0

  • Cleanliness 6.0

  • Facilities 6.0

Latest Reviews

  • 10.0


    13 Mar 2020
    Great place to stay. So central to all the tourist sites, museums etc. Free hot drinks and toast. Staff super friendly. Great price. Couldn't fault the hostel. Would recommend and would stay again.
    England, Female, 41+
  • 10.0


    29 Dec 2019
    Perfect for us! We were a sports team needing 3nights cheap accommodation and this please was perfect! Friendly atmosphere, clean, unlimited tea and coffee, hot showers and nice communal space. I would highly recommend and use again too!
    England, Mixed Group, 25-30
  • 10.0


    03 Dec 2019
    Got stranded by trains in Newcastle, so didn't think too long before opening the Hostelword app. Seeing the Englands best-voted hostel 1 block away from the train station didn't leave much room for doubt. Used the app and got a room. A truly splendid stay.
    Latvia, Male, 18-24
  • 9.7


    30 Dec 2019
    Great stay
    Egypt, Male, 31-40
  • 9.4


    23 Nov 2019
    Excellent location and facilities. The staff were friendly and helpful and the whole place was spotlessly clean. Great value for money in the heart of the city. I would definitely recommend the Albatross and would happily stay there again.
    Wales, Male, 41+
  • 9.1


    08 Dec 2019
    Free unlimited tea and toast was magic, and a great munch after a night out. Perfect location so central can walk from train or megabus. Nice chatty and helpful staff. Good kitehen and common room areas; was a little quite in winter season. Really good security! Lockers and front door lock with key card. Only suggestion would be to make rooms a little warmer in winter. Otherwise fab!
    England, Female, 18-24
  • 8.9


    08 Dec 2019
    The location, the staff and facilities are very good. Many showers, many toilets on the floor, separately for male and female. There is very friendly lounge with TV and soft chairs. Really liked the place. The only problem was the heating in our room that did not work. And it was a problem as it was December, quite chilli, I developed bad cold basically breathing cold air at night. The staff would no doubt either moved me to another room or fixed the heating had I said about it.
    Ukraine, Female, 31-40
  • 8.0


    21 Dec 2019
    I only stayed for one night here as a stop over on my way up to Scotland. I stayed on a Saturday night so I was expecting quite a bit of noise early on in the night. If you are looking for a good nights sleep here this may not be the best place as the sound carries A LOT - even from all of the other floors. Location was amazing and the staff were very friendly and the hostel was as good as any.
    Australia, Female, 18-24
  • 6.9


    20 Feb 2020
    Really great location. Everything you need is within walking distance.
    Canada, Female, 18-24
  • 6.0


    24 May 2020
    Cancelled due to CV19
    England, Male, 41+
Read all reviews


  • Free Internet Access
  • Linen Included
  • Bicycle Parking
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
  • Board Games
  • DVD's
  • Pool Table
  • Wi-Fi


  • 2008

    1st, Country Winners England

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