Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Great Location
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Property Description

Welcome to the Alexandra Hotel, conveniently located in the heart of the city.

Minutes from attractions and public transit, our studio units contain both a double bed and single bed, equipped efficiency kitchenette, private bath with tub and shower, flat-screen cable TV, direct-dial telephone and climate control.
We offer rollaway beds and cribs, for a fee of $10 / night

Amenities include daily maid service, coin laundry rooms on every floor, available on-site parking and free hi-speed internet access.

All major credit cards and Interac accepted.

Rates are subject to local and national taxes and fees. View House Rules

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Reviews & Ratings

  • Value For Money 5.0

  • Security 6.0

  • Location 7.0

  • Staff 5.5

  • Atmosphere 5.0

  • Cleanliness 4.5

  • Facilities 4.5


Latest Reviews

  • 6.0

    Good

    27 Jul 2017
    Not a bad hotel if you are looking for a cheap place to shower and sleep, but do not expect much more....
    USA, Male, 41+
  • 5.1

    Rating

    29 Jun 2018
    The 'hotel' lived up to our low expectations. You can only expect so much when you are paying so little to stay somewhere. With that being said, we found a bug in one of our beds!!! We brought it down to the front desk to notify them. All they did was release it outside and said 'I'm sorry'. They did nothing to compensate us in any way. Also, he did not record this at all. How is the room supposed to be cleaned/searched for more bugs if the receptionist didn't do anything? We won't ever be back.
    USA, All Male Group, 18-24
  • 4.9

    Rating

    02 May 2017
    Staff was awesome and very friendly. The room was okay but for the blood stain, that wasn't from myself or my husband, was dry on the bed sheet. Location was good to get down to the down city and other places.
    Canada, Couple, 25-30
  • 4.0

    Rating

    26 Jul 2018
    Its like living in crappy apartment. Its small, dirty, old and rundown. But you have the basics like a bed and hot water. Here's a list of cons to elaborate: 1) Pipes are old 2) Bathtub clogged. Water wouldn't drain making shower impossible without flooding. 3) Bathtub filthy making bath very inadvisable. 4) Sheets and towels had holes from being worn out and old. 5) Staff wasn't really friendly and didn't really clean my room. 6) AC had no remote, I had to climb table to reach.
    USA, Female, 25-30
  • 2.0

    Rating

    02 Sep 2016
    This place smelt bad and was in a sketchy part of Toronto, pretty much just a apartment building refurbished to look like a hotel. Me and my roommate both got sick from the hotel (Sore throats and puffy eyes). The A/C was half broken and so was the electrical board (Duct taped together!) So the lights in the bathroom kept shutting off. Also this place still uses deadlocks and actual keys so it was also a bit scary to leave our room unattended.
    Canada, Male, 18-24
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Cots Available
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Parking
  • Reading Light
Services
  • 24 Hour Reception
  • Direct Dial Telephone
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Wi-Fi

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