Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Free WiFi, free surfboards, free canoes & surf kayaks, free stand-up paddle boards and heaps more! Purpose built hostel, centrally located with organized activities every day and night to make sure you have a stay to remember!

To discuss pick up please contact the hostel directly.

We are perfectly located in the lively Jetty area close to cafes, pubs, restaurants, shops and an international marina. The beach is just a 7 minute walk.

With fabulous large communal areas and excellent facilities our clean, comfortable, fun, friendly hostel is well known for its great atmosphere; it's so easy to meet other people and have a good time.

You can take our free surf kayaks down to the beach, use the free canoes to explore the beautiful Coffs Creek and then have fun with our bikes, free stand up paddle boards, free surfboards, free boogie boards and free fishing rods. Spot wild Koalas in the Botanic Gardens, just a 10 minute walk down the creek.

Owned and operated by Gary and Cherie, we can help you organize any of the fabulous adventure activities Coffs Harbour has to offer. We will be happy to share our knowledge of the area and show you the Coffs Harbour that we know and love.

Just some of the fun activities available are skydiving, scuba diving, surfing, horse riding, weekly trips to Emerald Beach, the Big Banana and the rainforest and whale watching (Seasonal). Join us for a great time!

Aussitel Backpackers is purpose built with a swimming pool, hammocks and sun loungers, a pool table and excellent cooking and laundry facilities. We are well known for our friendly, fun atmosphere and have a brilliant range of planned social activities (one every day and night of the week) that will guarantee you a stay to remember! So come and join in the fun!

Our office hours are 9.00am - 7.00pm. Arriving outside these hours please contact us for check in instructions.

We hope to see you soon.

NB: An international passport must be presented at check-in. All guests must be over the age of 18. Dorm rooms must be between 18-35 years.

Christmas & New Year
No check-in & check-out on Christmas Day 25th December 2020 and Boxing Day 26th December 2020.

All bookings between 22nd December 2020 and 10th January 2021 will be charged in full on date of booking.
All bookings within these dates are non-refundable.

No shuttle bus service between 24th December 2020 - 27/12 December 2020. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.4

  • Security 8.5

  • Location 8.1

  • Staff 8.3

  • Atmosphere 7.7

  • Cleanliness 7.8

  • Facilities 8.4

Latest Reviews

  • 10.0


    27 Feb 2020
    Booked a night at Aussitel it was so good one night turned into 4! The hostel was so clean and the staff were amazing. Everyone was so friendly. It was cool there were some people who were staying long term and others just a night or a few. The location is amazing. So close to restaurants and pubs and the jetty. Was able to rent surf boards, kayaks and paddlebaords!. I was sad I had to leave! If your spending time in Coff’s Aussitel is the place to stay!
    Canada, Female, 25-30
  • 10.0


    11 Feb 2020
    Wish I could have stayed longer! Aussitel was awesome. The staff friendly, the place itself had a great vibe and was clean. They have Netflix too! They have free activities and free kayaks to use in the creek across the road. Definitely coming back on my way up the east coast!
    Australia, Male, 25-30
  • 9.4


    04 Feb 2020
    Not a bad place to stay at all. Rained most of my time here (3 nights) so didn’t get to do a whole lot. There were a number of long stays here during my visit; although some of them were friendly or social enough, I never felt super welcomed. Can’t win in every hostel I suppose, but this kept me from extending any longer than I did.
    USA, Male, 31-40
  • 9.1


    01 Mar 2020
    Great staff. Great facilities. Free activities like kayaking and SUP. Short walk to the marina. Free darts and ping pong and a swimming pool. All good.
    England, Male, 25-30
  • 8.6


    19 Feb 2020
    Nice hostel. Not the best location but still worth it. Nice layed back people and vibe. Not super social but still met some nice people. Not the cleanest place but it really is not an issue. I would stay here again.
    USA, Male, 18-24
  • 7.7

    Very Good

    12 Mar 2020
    Is a good place to stay couple of nights
    Italy, Male, 25-30
  • 7.4

    Very Good

    14 Mar 2020
    Enjoyed our stay in Aussitel and our twin private room was definitely great value for money. The free shuttle bus and late check out worked well and the facilities were great. However, we were disappointed with staffs unwelcoming and very aggressive approach, especially when it came to washing up dishes in the kitchen that weren’t even ours. We hope staff is much more welcoming, approachable and accommodating to other guests.
    England, Male, 18-24
  • 7.1

    Very Good

    19 Oct 2020
    The hostel was nice, tidy and quiet. Only the man who worked in reception didn't have much social skills and felt little rude. Other people working there were super nice and helpful with good attitude
    Finland, Couple, 25-30
  • 5.4


    02 Feb 2020
    Super hot rooms with no air con and few electricity points. The majority of people staying seemed to be long term so atmosphere had a weird dynamic, people didn’t seem willing to get to know people who were staying only for short time. Bathrooms and communal areas were clean.
    England, Male, 25-30
  • 4.6


    08 Nov 2020
    When I went to use the kitchen in the morning, I pressed down on the toaster lever and as I did, 5 cockroaches ran out underneath it. I didn’t know whether to scream or vomit but you’ll never see myself in there again. Luckily I was only staying one night. The moment that happened, I ran out.
    Australia, Female, 18-24
Read all reviews


  • Free Airport Transfer
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Jobs Board
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Mini-Supermarket
  • Board Games
  • DVD's
  • Pool Table