Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Backpackers Garden Hostel

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Backpackers Garden Hostel brings you a relaxing atmosphere and amazing customer service. located in the heart of Vientiane. The surrounding area hosts a large number of authentic Lao food options, markets, foreign restaurants, bars, and the famous Mekong River.

The hostel features private rooms each with a bathroom, shower, WiFi and air conditioning. Dorm rooms of 8, 6, or 4 beds all have air conditioning, and WiFi. Each bed has a personal reading light, power plug, and storage space. The dorm bathroom has powerful, hot showers. Prices for private and dorm rooms includes a free western breakfast served every morning between 7 and ̣̣̣9am. Other meals are available for purchase throughout the day.

Other amenities include laundry service, towel rental, onward transportation booking, visa service, and motorbike/bike rental, sale, or purchase.

Language used : English and Vietnamese View House Rules

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Reviews & Ratings

  • Value For Money 7.7

  • Security 7.9

  • Location 8.3

  • Staff 8.7

  • Atmosphere 6.7

  • Cleanliness 7.5

  • Facilities 6.8

Latest Reviews

  • 9.7


    10 Nov 2019
    laid back. walking distance to bars restos and temples. staff very helpful. free breakfast
    Australia, Male, 41+
  • 8.9


    16 Nov 2019
    hostel and staff were fine. no security box in room nor at reception.
    Australia, Male, 41+
  • 8.6


    13 Nov 2018
    This hostel and its staff will always have a place in my heart. So friendly and welcoming -- even after years. I keep going back to Backpackers Garden because they're like family. While a lot of new guesthouses have popped up in Vientiane in recent years and Backpackers' facilities are starting to show their age, this is still the place to go to meet friends that challenge you to be the best person you can be. Plus they make a mean breakfast :)
    USA, Male, 25-30
  • 8.0


    16 Oct 2019
    Was a great hostel for my short stay, extremely friendly staff and very very helpful. Cleanliness levels where not great however was find if only staying a night or two to recharge.
    England, Female, 18-24
  • 6.9


    17 Dec 2018
    i had bed bugs! the hostel is really simple, no door keys
    New Zealand, Female, 18-24
  • 6.6


    13 Jan 2020
    Stay was okay. Staff very friendly and breakfast was tasty! Central location in Vientiane. AC and WiFi worked great. Property could be more clean. Bathroom was kind of gross. Sheets were dingy and pillow had black stains. Not really an atmosphere, very quiet. Seems like it was very lively at one point in time. Good for a short stay on a budget.
    USA, Couple, 18-24
  • 5.4


    10 Jan 2020
    The hostel was located nice and centrally. However, when we arrived to our two person private room with an en-suite, the room was engulfed with mosquitoes. The air-conditioner worked and the shower was elite, but, the overall conditions of the room were quite poor and run down. The room barely had sunlight. Overall, a very interesting stay to say the least 5.4/10
    Australia, Male, 18-24
  • 4.3


    18 Nov 2018
    Staff was kind but the rooms and bathrooms were disgusting. We found bed bugs, we had no privacy, there were several power outages and a water outage, and we had strange people trying to come into our room in the middle of the night. We did not feel safe or comfortable during our stay. Cheap but not worth it, pay an extra few dollars for a safer place
    USA, Female, 18-24
  • 4.3


    18 Nov 2018
    We booked a room of 2 and a room of four. The room of 2 was quite nice but the room of four was very very bad. There was no key to the door of the room and the bed sheets were not washed...
    Portugal, Male, 25-30
  • 2.0


    18 Nov 2018
    Worst hostel i’ve stayed in during my 2 months of backpacking and it wasn’t even the cheapest. Absolutely no security, door doesn’t lock and people kept walking in thinking it was their room. Tiny lockers that required your own padlock. No pillows on the bed, sheets were filthy and there were bedbugs. Ended up using my sleeping bag liner for the first time and slept with my travel neck pillow (not comfy!) Toilets were down a flight of stairs. Barely slept all night and moved hostel first thing.
    England, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Wii