Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Any cancellation made more than 28 days prior to the arrival date will incur a booking charge of 10% of the total booking value. This charge will be deducted from the monies received and the remaining balance will be refunded within 28 days.

No refunds will be due for cancellations made within 28 days of the arrival date.

No cancellations or changes will be accepted by telephone.

Additional Terms and Conditions

Please make sure all group members are made aware and we will require you to sign the below form.

Smoking is strictly prohibited anywhere in the buildings (except for the smoking room). Fine: CHF 200.-

Please keep the noise down in rooms and hallways to respect other guests, especially after 10 pm.

Check-out time is 10am. All rooms are to be left in decent condition, with all rubbish inside the bins and sheets brought to reception. Late check-outs will be charged a penalty fee of CHF 10.- per hour per person.

In the event of a fire alarm, alert everyone to evacuate the building and assemble at the assembly point, indicated on the fire escape plan in each room.

In case of failure to comply with the house rules, management reserves the right to evict a group member or the entire group (without refund of any remaining nights on the booking) or to charge a fine after prior warning. The instructions of the staff are to be followed at all times. For violations of house rules or staff instructions you will be charged between CHF 50.- and CHF 200.-

Please note that the group leader will be held responsible for any damages/ breakages caused by any member(s) of the group.

A cleaning fee of CHF 50 will be charged for any soiled mattresses/ rooms.

The following group types are not accepted by this hostel: Junior / Primary School, Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

When booking for more than 9 persons, different policies and additional supplements may apply

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Come to Balmers and stay in the oldest private hostel in Switzerland! Our hostel is situated in three traditional Swiss wooden chalets that surround a courtyard, terras and garden. The look and feel of our accommodation can best be described as playful, comfy and unique.

We cater to active travellers that come to Interlaken to explore the Alps. After a day in the mountains, come home to our hostel where you can clean the equipment and store it away safely. In the guest kitchen, you’ll find all the amenities needed to cook yourself a nutritious meal. No need to plan your meals ahead, as the supermarket is just 2min walk away and open 365days a year.

After food, it's time to relax! Treat your sore muscles in our outside jacuzzi that's free for guests to use. You can stream your favourite movie in our cosy TV room or get comfortable in front of the fireplace. Other popular spots in the hostel are the music room, equipped with two pianos and a guitar, and the hammock/meditation/yoga room.

Known as the adventure capital of Europe, Interlaken is the perfect destination for enthusiasts of the outdoors. Prepare to be awed when you start to explore the stunning Swiss Alps that rise up behind Interlaken. Mönch, Eiger, and Jungfrau are among the most well-known peaks in the area, all summits around 4000m. Surrounding these peaks lies a rugged landscape with alpine tundra, glaciers, canyons, forest, waterfalls and glacial lakes.

Our reception staff know all the great hikes, bike trails and sightseeing spots in the region. Talk to them if you want help with planning next day’s adventure or if you want more info on the activities such as paragliding, skydiving, rafting and canyoning.

Please note this Hostel is not a family-friendly hostel. View House Rules


Balmers Hostel is your base for chilling out in a hot tub or partying all night after getting your adrenaline pumping with the activities Interlaken is famous for. In summer, you can skydive, paraglide and bungee out of a gondola, while in winter it's all about sledding, snowboarding and outdoor ice-skating. We also have a friendly bar and free Wi-Fi so you can relive the evening by checking out all the vids you got tagged in. Our regular live DJ events and fondue nights are pretty legendary, too.


We're at the bottom of awe-inspiring Jungfrau mountain. Pull on your boots and head up to Harder Kulm viewpoint, where you'll get views of Interlaken's bright blue glacier-fed lakes. To get to us, take a 10-minute walk from Interlaken West train station or 20 minutes from Interlaken Ost. It's around a 90-minute journey from Bern Airport – you'll need to get a bus to Rubigen, then change for the S1 train to Bahnhof Thun. Switch to the 1C61 train to Interlaken Ost and you're walking distance away.

Rooms and Dorms

Our private rooms, plus the mixed and female-only dorms, all have shared bathrooms with hot showers (you can borrow a hairdryer from us for afterwards). Bedding's included, and you'll also get your own handy locker for when you stock up on Swiss chocolate. Key-card access amps up security while making it easy for you to get into your room. 

Extras and activities

Our set-up is a traditional Swiss chalet with an outdoor terrace – complete with hammocks – and indoor common rooms full of plush sofas. There's a café and mini-mart on site, plus a kitchen if you're keen on spicing up your usual recipes with some delish Swiss cheese. We also do barbecue nights throughout the year if you don't feel like cooking. After dinner, check out our games room for a pool or foosball tournament. 

View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.3

  • Location 9.3

  • Staff 9.5

  • Atmosphere 9.1

  • Cleanliness 9.2

  • Facilities 9.4

Latest Reviews

  • 10.0


    02 Jul 2021
    Amazing hostel, the staff is extremely welcoming and helpful and it's all around a great place to stay within Interlaken
    USA, Male, 18-24
  • 10.0


    25 Jun 2021
    Balmers is truly a once-in-a-lifetime experience! They thought of everything in the layout of the place and have created many hangout areas around the property to encourage people to meet. The bar, hammocks, pool, and jacuzzi were all amazing! There was a night club as well but it wasn’t open at the time due to COVID. The location is perfect and you can walk to any transportation you need to get to all the beautiful sights in the area!
    USA, Female, 25-30
  • 10.0


    07 Oct 2020
    Whoever arranges and runs this place - puts soul into it, I feel.
    Germany, Male, 25-30
  • 9.7


    22 Aug 2020
    Perfect place to stay ..!! Chill out atmosphere with almost every facilities..!! Highly recommended..!!
    India, Male, 25-30
  • 9.7


    07 Aug 2020
    Beautiful location, lovely staff, clean rooms, tonnes of things to you busy both in the hostel and in the surrounding area.
    England, Male, 25-30
  • 9.4


    19 Aug 2020
    Nice and affordable place to stay with lovely staffs.
    Malaysia, Male, 25-30
  • 8.9


    25 Oct 2020
    Even I was there during COVID and the place was quite empty, it seems to be an amazing hostel which covers all the needs any traveler might have. I would definitely come back once COVID mesures are over!!!
    Hungary, Male, 31-40
  • 8.9


    27 Sep 2020
    Good location, it’s in Matten which is just behind Interlaken. Great atmosphere, easy to find, had a room to myself because of the pandemic. Received a transport card as well. I would stay again.
    Canada, Female, 25-30
  • 8.0


    19 Jul 2021
    My room was set to 49 degrees and was hot and humid the entire stay. The rest of the hostel was a delightful temperature, so I’m not sure what happened. Bed was comfortable, showers and toilets were great. Staff is only present at odd hours, so just be aware.
    USA, Female, 18-24
  • 7.4

    Very Good

    14 Sep 2020
    The hostel is clean, the beds are confortable and the staff is nice. The location is around 20 min. walking distance to the city centre. The hostel is situated in a VERY NOISY street and if you close the windows the room gets very hot (we stayed in summer in a room facing that street). Our 6 Bed Mixed Dorm had lockers but not all the rooms have. Because the hostel had very few guests at the moment (covid), we had a basic free breakfast (coffee, yogurt, cereal). The showers have soap.
    Italy, Couple, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
  • ATM
  • Currency Exchange
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Foosball
  • Games Room
  • Nightclub
  • Pool Table
  • Wi-Fi