Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Any cancellation made more than 28 days prior to the arrival date will incur a booking charge of 10% of the total booking value. This charge will be deducted from the monies received and the remaining balance will be refunded within 28 days.

No refunds will be due for cancellations made within 28 days of the arrival date.

No cancellations or changes will be accepted by telephone.

Additional Terms and Conditions

Please make sure all group members are made aware and we will require you to sign the below form.

Smoking is strictly prohibited anywhere in the buildings (except for the smoking room). Fine: CHF 200.-

Please keep the noise down in rooms and hallways to respect other guests, especially after 10 pm.

Check-out time is 10am. All rooms are to be left in decent condition, with all rubbish inside the bins and sheets brought to reception. Late check-outs will be charged a penalty fee of CHF 10.- per hour per person.

In the event of a fire alarm, alert everyone to evacuate the building and assemble at the assembly point, indicated on the fire escape plan in each room.

In case of failure to comply with the house rules, management reserves the right to evict a group member or the entire group (without refund of any remaining nights on the booking) or to charge a fine after prior warning. The instructions of the staff are to be followed at all times. For violations of house rules or staff instructions you will be charged between CHF 50.- and CHF 200.-

Please note that the group leader will be held responsible for any damages/ breakages caused by any member(s) of the group.

A cleaning fee of CHF 50 will be charged for any soiled mattresses/ rooms.

The following group types are not accepted by this hostel: Junior / Primary School, Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

When booking for more than 9 persons, different policies and additional supplements may apply

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

As the first private hostel in Switzerland we have been leaders in mastering the art of making your time in Interlaken unforgettable. Set in-between two crystal clear blue glacial lakes and at the base of the majestic Jungfrau mountain range, it is hard to beat for a more scenic setting.
With this in mind, Interlaken boasts some of the most adrenaline and scenic adventure activities. In the summer months one can enjoy skydiving, paragliding, canyoning, rafting, bungy out of a gondola and thousands of kilometers of hiking trails (which you can bike too).
In the winter months the area transforms itself to a winter wonderland, with sledding, snowshoeing, skiing, snowboarding, outdoor ice skating and of course skydiving and paragliding too!
When night falls and most activities are over you can enjoy some drinks (and why not some party dancing) in Nightclub/ Bar where you will meet like-minded people and boast and share your adventurous days away.
Come and join us and experience what pushing your comfort zone feels like! There is something for everyone to do! All bookings can be made at our reception - don't forget to ask for our package deals!

A continental breakfast can be purchased for an additional 8 CHF per person per night and is served from 7 am until 9:30 am. The breakfast buffet includes a choice of yoghurts, fresh bread, jam, butter, fresh oranges, cheese and cucumbers, fruit juices, 3 types of cereals with milk and of course teas and coffees.

Please note this Hostel is not a family-friendly hostel and as such has a no under 18 policy. View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 8.5

  • Location 9.1

  • Staff 9.0

  • Atmosphere 9.1

  • Cleanliness 8.6

  • Facilities 8.6

Latest Reviews

  • 10.0


    08 Aug 2019
    I stayed at Balmers with 3 friends in a 4 bed dorm. The room was spacious and clean with our own private kitchen and bathroom. The staff were very helpful and friendly with great knowledge of the area when asking for recommendations on where to go and what to do. I cannot fault my stay at Balmers. It was excellent value for money. I look forward to returning in the future!
    England, Mixed Group, 18-24
  • 9.1


    14 Aug 2019
    Great location, met really incredible people, staff nice, great having a kitchen to cook your own food considering how expensive Switzerland is, incredible lakes and mountains close by, only complaints are uncomfortable beds and that there's no lockers in the rooms (only lockers available were downstairs far away from room and you had to pay for them). Otherwise great hostel, would 100% stay here again :)
    Australia, Female, 18-24
  • 9.1


    08 Aug 2019
    I definitely recommend Balmer's! It had a really fun atmosphere and a great location!
    USA, All Female Group, 18-24
  • 8.9


    16 Aug 2019
    Pros, Good atmosphere and common area, hammocks, hot tub, nice staff & showers. Cons, our beds had springs literally sticking out of them which we reported to reception, no lockers in room (but felt very safe there) and only two toilets on the whole floor which weren't always clean. Overall nice hostel and good location, would stay again!
    Wales, Couple, 18-24
  • 8.6


    07 Aug 2019
    Such a charming hostel in this wooden building pretty close to the center of town. Staff was friendly, food at the restaurant there was really good. The hammock room was really nice. The club was cool, but you could hear it from our room when trying to go to bed when someone opens the door to go in. There were a lot of flies, especially in the hostel kitchen, but also in the restaurant across the street. Overall, had a good time.
    USA, Couple, 18-24
  • 8.3


    13 Aug 2019
    It would say it was an average stay. Location was convenient and staff was helpful. Cleanliness in the restrooms and restrooms can be improved
    India, Male, 25-30
  • 8.0


    11 Aug 2019
    Amazing place to stay! My room unfortunately only has one plug that worked (shared it among 8 ladies) and the hot water didn’t work for the shower. Other than that I would stay again!
    Canada, Female, 18-24
  • 7.1

    Very Good

    11 Aug 2019
    The hostel itself is in a great location and the staff was very helpful when finding how to get to things! The facility however doesn’t offer air conditioning for the rooms and doesn’t offer a locker to lock your valuables! The showers were mostly cold water if you showered afternoon! Anything that you need is for a price! There was hardly anything that was included in price of hostel! Rooms were very uncomfortable to sleep in because of no air flow!
    USA, Male, 25-30
  • 5.7


    15 Aug 2019
    Positive: Surprisingly quiet and clean for such a big hostel! Negative: Thin mattresses, you can feel the bed frame through them and neither of us slept well. Too many guests crammed together in 10-bed dorms, beds are so close it’s like sharing a double bed with strangers, which is very uncomfortable, no space to store luggage, no lockers in rooms, and the corridors are narrow and like a labyrinth, which strikes me as a fire hazard considering the amount of guests.
    Norway, All Female Group, 25-30
  • 5.4


    08 Aug 2019
    The one thing that stood out about the hostel was its cleanliness! Much better maintained than most other hostels I have been to. However, the beds are not comfortable at all! It gets really stuffy and warm in the room. Not recommended! In addition, one of the staff members - 'Wannabe Aquaman but on a budget' was extremely rude in explaining us directions to the city center. Not sure if it's a party hostel as the club was dead on a Friday night. Expected much more from this place!
    Switzerland, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Currency Exchange
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Foosball
  • Games Room
  • Nightclub
  • Pool Table
  • Wi-Fi