Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Any cancellation made more than 28 days prior to the arrival date will incur a booking charge of 10% of the total booking value. This charge will be deducted from the monies received and the remaining balance will be refunded within 28 days.

No refunds will be due for cancellations made within 28 days of the arrival date.

No cancellations or changes will be accepted by telephone.

Additional Terms and Conditions

Please make sure all group members are made aware and we will require you to sign the below form.

Smoking is strictly prohibited anywhere in the buildings (except for the smoking room). Fine: CHF 200.-

Please keep the noise down in rooms and hallways to respect other guests, especially after 10 pm.

Check-out time is 10am. All rooms are to be left in decent condition, with all rubbish inside the bins and sheets brought to reception. Late check-outs will be charged a penalty fee of CHF 10.- per hour per person.

In the event of a fire alarm, alert everyone to evacuate the building and assemble at the assembly point, indicated on the fire escape plan in each room.

In case of failure to comply with the house rules, management reserves the right to evict a group member or the entire group (without refund of any remaining nights on the booking) or to charge a fine after prior warning. The instructions of the staff are to be followed at all times. For violations of house rules or staff instructions you will be charged between CHF 50.- and CHF 200.-

Please note that the group leader will be held responsible for any damages/ breakages caused by any member(s) of the group.

A cleaning fee of CHF 50 will be charged for any soiled mattresses/ rooms.

The following group types are not accepted by this hostel: Junior / Primary School, Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

When booking for more than 9 persons, different policies and additional supplements may apply

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Come to Balmers and stay in the oldest private hostel in Switzerland! Our hostel is situated in three traditional Swiss wooden chalets that surround a courtyard, terras and garden. The look and feel of our accommodation can best be described as playful, comfy and unique.

We cater to active travellers that come to Interlaken to explore the Alps. After a day in the mountains, come home to our hostel where you can clean the equipment and store it away safely. In the guest kitchen, you’ll find all the amenities needed to cook yourself a nutritious meal. No need to plan your meals ahead, as the supermarket is just 2min walk away and open 365days a year.

After food, it's time to relax! Treat your sore muscles in our outside jacuzzi that's free for guests to use. You can stream your favourite movie in our cosy TV room or get comfortable in front of the fireplace. Other popular spots in the hostel are the music room, equipped with two pianos and a guitar, and the hammock/meditation/yoga room.

Known as the adventure capital of Europe, Interlaken is the perfect destination for enthusiasts of the outdoors. Prepare to be awed when you start to explore the stunning Swiss Alps that rise up behind Interlaken. Mönch, Eiger, and Jungfrau are among the most well-known peaks in the area, all summits around 4000m. Surrounding these peaks lies a rugged landscape with alpine tundra, glaciers, canyons, forest, waterfalls and glacial lakes.

Our reception staff know all the great hikes, bike trails and sightseeing spots in the region. Talk to them if you want help with planning next day’s adventure or if you want more info on the activities such as paragliding, skydiving, rafting and canyoning.

Please note this Hostel is not a family-friendly hostel. View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 8.7

  • Location 9.5

  • Staff 9.3

  • Atmosphere 9.3

  • Cleanliness 9.3

  • Facilities 9.0

Latest Reviews

  • 10.0


    06 May 2022
    Great place to stay. Clean and safe. I booked it last minute and it was amazing. Many Americans stay here.
    USA, Male, 18-24
  • 10.0


    22 Apr 2022
    This was truly the best hostel I have ever stayed in. Situated right in the middle of Interlaken it was not only gorgeous but so convenient to get around to surrounding areas. The hostel itself was clean and had a ton of common area space including an outdoor area with a hot tub and hammocks. There were two chefs who ran a bar in the back and a great Tibetan restaurant who were so kind and great. We met some of the coolest people ever here! 10/10!
    USA, All Female Group, 18-24
  • 10.0


    21 Apr 2022
    I was here in a between seasons time and still found lots of fun things to do. Having a free transportation pass for Interlaken makes it easy to get around. Love that the bus stop is so close. Glad I stayed 5 nights too. Enjoy!
    USA, Female, 41+
  • 9.7


    16 May 2022
    Great place
    USA, Male, 18-24
  • 9.7


    15 May 2022
    The best hostel! Perfect location, even gave free bus passes. Met so many amazing people. Great nightlife, but if you want to go to bed early you can and won’t hear anything. Everyone agrees this is the best hostel they’ve stayed at. Has everything you could need and more. So safe and clean. Would recommend to anyone.
    Canada, All Female Group, 18-24
  • 9.7


    07 May 2022
    Very clean, staff were helpful and friendly. Would definitely stay again.
    Canada, Couple, 25-30
  • 9.4


    14 May 2022
    best hostel i’ve ever stayed in, definitely has a part vibe, the garden area was amazing and the people were fun. only issue was the rooms are small and there are no lockers so you have to trust people. however everyone was so friendly and in the same position so didn’t feel like an issue. definitely stay here it’s so good.
    Scotland, Female, 18-24
  • 9.4


    28 Apr 2022
    Very nice social hostel. It's a proper backpackers hostel so don't expect anything amazing with the rooms or quality of the bathrooms, but it has a very cosy vibe and everyone is super nice and has all the basic necessities on hand. The location is amazing (it's Interlaken it can't not be)and the outdoor areas have lost of activities to meet other travellers, such as a ping pong table, foosball, hot tub and hammocks outside. Downsides: - not enough plug sockets - no lockers in acc rooms
    England, All Female Group, 18-24
  • 9.4


    27 Apr 2022
    Our female dorm room was so spacious with a shower and toilet in our room. Shower was very spacious too! It was very quiet here in Interlaken during our stay as it’s the off season. Not many people at the hostel or much going on. Laundry facility next door. Small-ish kitchen, lots of hangout space and pianos. Fun bar across the street everyone goes to since it’s one of the few open during off season. Overall quiet town while we were here and free bus pass, 10 min walk to train station! loved it!
    USA, Female, 25-30
  • 8.0


    25 Apr 2022
    We had a great stay at Balmers and really enjoyed the folks we met while in Interlaken. The hostel is centrally located and very familial. We especially enjoyed having a hot tub. One downside was there were no lockers to store our belongings in.
    USA, Mixed Group, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
  • ATM
  • Currency Exchange
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Foosball
  • Games Room
  • Nightclub
  • Pool Table
  • Wi-Fi