Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

※ CANCELLATION POLICY ( % of the total room charge)
2 days before your check-in date - 30 %
1 day before your check-in date - 50 %
On the day of your check-in date - 100 %
No show - 100 %

No reduction in numbers.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

CITAN is a seven-story hostel with its basement floor, located in Nihon-bashi area that has seen many journeys along the Five Routes “Gokaido” since Edo era.

Even in these modern days, it still offers you a great access to the multiple lines, necessary to fully enjoy the metropolitan life as well as the good old Shitamachi area in Tokyo.

Our hostel has its original coffee shop, Berth Coffee on the first floor, and the bar and dining restaurant on the basement floor.

Your journey will be promised with a lot of great people from all over the world as well as our fine drinks and food made with the warmest heart of our staff.

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.6

  • Location 8.8

  • Staff 9.7

  • Atmosphere 9.3

  • Cleanliness 9.7

  • Facilities 9.5

Latest Reviews

  • 10.0


    15 Jan 2019
    Citan is a great place to stay. Owned by the same folks as Len in Kyoto, it has a great vibe, has great decor, and has a stellar bar in the basement. Beds and showers are top notch, and the location is wonderful. It's a 15 minute walk from Akihabara and Asakusa, plus a 5-minute train ride to Tokyo Station from nearby Bakurocho station. Plenty of food around this area, and a quiet neighborhood so you won't be up all night from lights and partiers.
    USA, Male, 25-30
  • 10.0


    02 Jan 2019
    Lovely atmosphere, nice and clean. Only two stops in to Tokyo Station on a JR train, so perfect for anyone with a JR Rail Pass. The staff were all very kind and helpful, and the food in the bar was delicious!
    Australia, Female, 25-30
  • 10.0


    29 Dec 2018
    This hostel is also a music venue, restaurant, bar, and cafe that locals go to as well so you get to meet so many people. The staff is incredible and the facilities are fantastic. Probably the best hostel I've stayed in so far...
    USA, Female, 18-24
  • 9.4


    02 Jan 2019
    Really liked this place, great hostel, nice bar downstairs and good common room. Kitchen is a bit tiny but it didn't seem to matter as it was usually free. Nice, modern, minimalist building and style, really worked for me.
    England, Female, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Washing Machine
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Wi-Fi


  • 2019

    3rd, Hostel Chain

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  • Age Restriction
  • Credit Cards Accepted
  • Non Smoking
  • Taxes Included

Things to Note

#1. We do not accept any early check-ins or any late check-ins.

#2. The reception is open from 8am to 11pm.

#3. The payment needs to be done in Japanese Yen or VISA/Master Card
credit card.

#4. The cancellation policy:

(1)2 days before the check-in date : 30% of the total room charge

(2)1 day before the check-in date : 50% of the total room charge

(3)On the check-in day : 100% of the total room charge

(4) No Show : 100% of the total room charge

#5. We cannot accommodate a child under 6 years old.

#6. No smoking inside the builiding. Smoking inside may claim damages according to the degree of the loss to our property.

#7. Pets are not allowed.

#8. If you are a group of more than 6 people to stay in a dormitory room type, we may split a group into two in different rooms.

#9. Any change of your reservation needs to be done on a guest’s own Hostelworld account. Please cancel your reservation and book yourself again for the desired dates, room type, etc.