Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Captain Morgan Hostel Lake Coatepeque features free bikes, garden, a bar and water sports facilities in Santa Ana. Featuring a 24-hour front desk, this property also has a restaurant and a grill. The property provides a shared kitchen, room service and organising tours for guests.

At the hostel, each room comes with a patio with a lake view. Certain rooms include a kitchen with a microwave, a fridge and an oven. At Captain Morgan Hostel every room is equipped with a seating area. Captain Morgan Hostel Lake Coatepeque has a terrace. A variety of popular activities are available in the area around the guesthouse, including cycling and fishing.

Captain Morgan Hostel Lake Coatepeque Policies & Conditions:

Cancellation policy: 72h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15:00 to 23:00 .
Check out before 13:00 .

Payment upon arrival by cash, credit cards, debit cards. This property may pre authorise your card before arrival.

Taxes not included - 18%
Breakfast not included - 4.75 USD per person per day.
No curfew.
We do not accept customers younger than 10 years of age.
Non smoking. View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 8.7

  • Location 9.3

  • Staff 9.3

  • Atmosphere 8.7

  • Cleanliness 9.3

  • Facilities 8.0

Latest Reviews

  • 10.0


    17 Jul 2021
    I wasn’t there but hay it’s grerrrrreat
    USA, Male, 41+
  • 9.7


    12 Jan 2021
    Amazing staff! Every single person who works there was friendly, engaging, and attentive. Great team. Beautiful property right on the lake! Great location, well taken care of, and super secure. I felt completely safe as a solo female traveler. I wouldn’t hesitate to stay there again - top notch!
    USA, Female, 41+
  • 9.4


    12 Feb 2020
    Great location at the lake, but you have to ask the bus driver to let you off there, otherwise it's not easy to find. And I suggest to bring some food, there are not many options around. The hostel itself is great, very easy to meet people, and the lake is so beautiful.
    Germany, Female, 41+
  • 9.4


    04 Feb 2020
    Staff are so friendly and it’s very chilled. The free kayaks, bikes etc is amazing
    Scotland, Couple, 18-24
  • 9.4


    28 Nov 2019
    Incredible location. Free kayak, SUP, paddle boat at all times. Super cool deck with incredible views and Hammocks etc. Not a party spot but has so much potential to be! Definitely would come back. Christian was wonderful and did all the work on his own with a smile on his face!
    Canada, Female, 31-40
  • 8.9


    27 Jan 2020
    Great but Wi-Fi was out. Very tranquil though. Peaceful. Great staff
    Italy, Male, 41+
  • 8.3


    21 Jan 2020
    I stayed here on a weekday so there was not much atmosphere and not much to do, however I can see how this would be a great place to visit on the weekend. A lovely place and great to relax, the staff were amazing and extremely helpful, would recommend.
    Australia, Female, 18-24
  • 7.7

    Very Good

    06 Mar 2020
    Party vibe, not for us. But amazing staff and views and deck. Unfortunately there’s no easy way to get a ride out of that area and we had to hitch a ride from very kind people who were going into town.
    Canada, Male, 25-30
  • 6.9


    02 Jul 2021
    Location on the lake was beautiful! It was far from anything else though apart from one local papusa stand. Their food options are limited especially for veggies - there’s not even like burritos, tacos etc. so I would say bring lots of snacks. The staff were nice but also I had to really press them for answers on things like tours. Dorm door doesn’t shut, they do have small lockers for passports though. Easy to do the Santa Ana volcano hike from here. There’s also only one bathroom.
    England, Female, 25-30
  • 5.4


    10 Jan 2020
    They unfortunately overbooked my private room as I had booked two night here, and they said I had to move the second night because of overbooking. They only had one bathroom for use and luckily it wasn’t full because I couldn’t imagine the bathroom situation if the place was full. Things were out of order and unkept. I wouldn’t stay here again.
    USA, Male, 31-40
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