Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Must cancel or change reservation 72 hours prior to arrival time.

Additional Terms and Conditions

Groups must book 1 month prior to arrival during Tourist Season and 2 weeks in advance June 1-Oct. 31. ALL Rooms must be listed as available in our listing on hostelworld availability.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Children under 12 accepted if traveling with their own parents. We will accept more guests if they supply their own tents or hammocks to sleep in.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Great Location
  • Helpful Staff
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Property Description

Beautiful old world charm! Casa del Sol was specifically built for backpackers from the ground up. We opened our doors in 2007 making us one of the first hostels in Tulum. So we have experience of what your expectations and needs are to have a great time, We have great recommendations about what activities could be done here during your stay and many ways to make it affordable and adventurous.

Sprawling over 3 stories with huge common areas. We are one of the biggest hostels around making it a lively place to be during the coming high season whether it´s socializing downstairs, relaxing or doing yoga upstairs or watching the universe on the rooftop we´ve got it covered.

Door is locked at night, keys available.

Cook, Read, Relax, Go to the Beach, Shop,...Great place in a quiet neighborhood, but still only 3 blocks from the strip of Tulum Ave. where all the action is. Cafes, Restaurants, Stores, Shops, Discos,...BYOB!

We receive guests 24 hours a day so ring the door bell if door is locked. And check out our pics!

Advise about arrival time.

Balance due on arrival, cash only.
Bike Rental :00 a.m. till 8p.m.
Use of large Communal Kitchen!
Mayan Steamroom TeMascal Temple in garden.
Sunbathing Areas!
3 Huge common areas.

Cabins for 1-3 people
2 10 bed Dormitories
2 Private Rooms with Private Bath for 2 people.

Tours to Ruins, Beach, Cenotes (water caves), Snorkeling, Diving, Fishing, etc...
Spanish and English spoken here.
Mexican-mayan owners. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 5.6

  • Security 7.3

  • Location 7.6

  • Staff 6.1

  • Atmosphere 4.9

  • Cleanliness 4.6

  • Facilities 5.0


Latest Reviews

  • 9.1

    Superb

    06 Feb 2020
    Hostel had so much potential. The private rooms were massive and well laid out. Roof top could be such a cool bar area if completed. Great location for access to Tulum! Really enjoyed our stay!
    Ireland, Couple, 25-30
  • 8.9

    Fabulous

    27 Dec 2020
    Nice quiet stay here in Tulum. Quick walk to bus station and the center of Tulum. Eric was very nice and welcoming. The thatched roof private rooms were a nice touch too. I would definitely stay here again.
    USA, Male, 41+
  • 8.3

    Fabulous

    30 Dec 2020
    Great place to stay, close enough to the center but far enough to avoid crowds
    USA, Female, 31-40
  • 8.3

    Fabulous

    28 Dec 2020
    Really nice chill stay at Casa Del Sol. Eric is so kind and helpful and Princessa the hostel dog is a dream. We'd definitely come back.
    England, Female, 25-30
  • 8.0

    Fabulous

    11 Mar 2020
    Good facilities, has kitchen fridge etc. Staff really friendly and helpful. Would recommend!
    Australia, Male, 31-40
  • 7.7

    Very Good

    09 Jan 2020
    Very old hostel. Staff were very helpful and friendly. Room was basic but spacious - we had a private double. You can rent bikes to explore Tulum (highly recommend). Not too far from bus station. The toilets and showers were not great, smelled and felt quite unclean. The free breakfast was decent enough however. Overall... would not recommend.
    Ireland, Couple, 31-40
  • 5.7

    Rating

    30 Dec 2020
    Great location, and the common area is large. But the place is a mess. We didn't have any toilet paper in the bathroom for days. No soap whatsoever (this isn't even about CoVid, I want to be able to wash my hands after going to the toilet). The bathrooms were pretty disgusting, I'm pretty sure that I am now covered in bed bug bites and the man at the reception was completely clueless about absolutely everything.
    USA, Female, 31-40
  • 4.9

    Rating

    29 Dec 2020
    dorm experience Pictures don’t match anymore what the place looks like. It s dark,there s no atmosphere,no proper nice commun place to chill.most of the hammocks and tables are gone. The dorms are spacious but they stink humidity.As shown on pics,Beds don’t have private curtains& No bike to rent.Fridge doesn’t work. Rooftop is in construction,or not finished?too bad it has a nice potential The reception guy is not friendly or welcoming,except with girls but busy to spit everywhere
    Canada, Female, 31-40
  • 4.6

    Rating

    06 Feb 2020
    Surprised at how high the rating was , the room smelled of heavy sewage and had one tiny light. Extremely dark room. The (one) staff guy was very friendly but this hostel had zero atmosphere . No backpackers here .
    USA, Male, 25-30
  • 4.3

    Rating

    30 Dec 2020
    Hostel looks like a construction site. Dirty toilets and run down facilities. Fridge did not work as well.
    Germany, Male, 25-30
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Facilities

Free
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Fridge/Freezer
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
Services
  • Luggage Storage
  • Towels for hire


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