Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Must cancel or change reservation 72 hours prior to arrival time.

Additional Terms and Conditions

Groups must book 1 month prior to arrival during Tourist Season and 2 weeks in advance June 1-Oct. 31. ALL Rooms must be listed as available in our listing on hostelworld availability.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Children under 12 accepted if traveling with their own parents. We will accept more guests if they supply their own tents or hammocks to sleep in.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
8.1
  • Great Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Beautiful old world charm! Casa del Sol was specifically built for backpackers from the ground up. We opened our doors in 2007 making us one of the first hostels in Tulum. So we have experience of what your expectations and needs are to have a great time, We have great recommendations about what activities could be done here during your stay and many ways to make it affordable and adventurous.

Sprawling over 3 stories with huge common areas. We are one of the biggest hostels around making it a lively place to be during the coming high season whether it´s socializing downstairs, relaxing or doing yoga upstairs or watching the universe on the rooftop we´ve got it covered.

Door is locked at night, keys available.

Cook, Read, Relax, Go to the Beach, Shop,...Great place in a quiet neighborhood, but still only 3 blocks from the strip of Tulum Ave. where all the action is. Cafes, Restaurants, Stores, Shops, Discos,...BYOB!

We receive guests 24 hours a day so ring the door bell if door is locked. And check out our pics!

Advise about arrival time.

Balance due on arrival, cash only.
Bike Rental :00 a.m. till 8p.m.
Use of large Communal Kitchen!
Mayan Steamroom TeMascal Temple in garden.
Sunbathing Areas!
3 Huge common areas.

Cabins for 1-3 people
2 10 bed Dormitories
2 Private Rooms with Private Bath for 2 people.

Tours to Ruins, Beach, Cenotes (water caves), Snorkeling, Diving, Fishing, etc...
Spanish and English spoken here.
Mexican-mayan owners.

Check Availability

Reviews & Ratings

  • Value For Money 8.5

  • Security 8.5

  • Location 7.5

  • Staff 8.7

  • Atmosphere 8.0

  • Cleanliness 7.5

  • Facilities 7.6


Latest Reviews

  • 10.0

    Superb

    09 Oct 2018
    Great place to stay at, the atmosphere completed my vacation, I’m glad that I found this spot, I’ll always remember, recommend this place to a friend. It made staying at Mexico feel safe, just like home 🏡😁👍👌
    USA, Male, 25-30
  • 10.0

    Superb

    10 Aug 2018
    It was our second time staying at Casa del Sol. Eric and his auntie are so lovely and really helpful! The location is perfect (5min from ADO bus terminal) and you can rent a bicycle for cheaper price! They kindly prepared breakfast for us every morning and it was too good!!! We can’t thank enough to Eric and his family and would definitely stay there again!!
    England, Couple, 18-24
  • 9.1

    Superb

    03 Jun 2018
    We felt like we got the treatment of a hotel for the price of a hostel. Good value and really clean with a safe too. It was a little hard to find. Had to drive a round a bit to find it but it worked out. We’d definitely stay here again.
    USA, Couple, 25-30
  • 6.0

    Good

    07 Nov 2018
    This is a strange place, some things to like, some not so good. I loved the owner, Carlos, and what he's trying to do. So friendly and chatty, and crazy hard working - building new rooms while we were there, and creating a little family. But our room was a long way from the not great showers on other side. The building itself is a patchwork of buildings and wooden platforms which could be really awesome, but it all feels un-finished and a bit half-assed. Some odd characters there as well
    England, Male, 31-40
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Fridge/Freezer
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
Services
  • Bicycle Hire
  • Luggage Storage
  • Towels for hire

Policies

  • Credit Cards Accepted
  • No Curfew

Things to Note

Please review Terms and Conditions


♥ Rates & Payment:
• Full balance must be paid in cash in Mexican Pesos at arrival.
• If balance is not paid at arrival a Passport will be required as a Deposit.
• Prices in private rooms are for the specified number of persons. Charges apply for extra persons.
• Taxes Included

♥ Check in/out:
• Check In 2:00 pm – Check Out 11:00 am.
• Reception opens from 8 am – 11 pm. No check ins/outs out of hours unless previously arranged.
• At the time of reservation please specify your time of arrival. We will respect your reservation up to 2 hours maximum after that. Please inform us of late arrivals.
• Valid Passport is a requirement.
• On departure, the guest must vacate the room and check-out no later than 11:00 am. Failure to do so will entitle the hotel to charge an additional fee and remove any customer belongings from the room.
• On Christmas and New Year we close early and open late. Please e-mail us if arriving on these days to confirm times of arrival.

♥ Cancelations:
• All cancelations or changes in a reservation require a 48 hours notice before the arrival date.
• When changing a reservation for a period with Minimum Nights Policy you cannot reduce your stay below the minimum, if you do, you'll still have to pay for the minimum nights.
• If you do not cancel your reservation at least 48 hours in advance, we will charge your credit card for the remaining amount of the first night.
• 12% Deposit paid to booking channel is not refundable or transferable by us.
• There are no refunds for early check outs.

♥ General Terms:
• The hotel reserves the right of admission to any person to the premises.
• Unregistered persons may not stay in the rooms. The hotel does not allow access to occupied rooms to any person who had not been previously authorized by the guest, and in any case management reserves the right not to permit visitors in the rooms.
• We are not responsible for any bodily harm, theft, loss or damage to any personal effects under any circumstance.
• Inappropriate behavior may result in eviction from the premises with no refund and guests will be expected to reimburse the affected parties for any damages caused.
• Any physical damage to the property must be paid to the hotel for the full amount stipulated by the administration, before departure.
• We will not accept liability or pay compensation for any loss, damage or expense suffered as a result of our inability to provide a service on account of war, threat of war, riots, civil disobedience or strife, industrial dispute, terrorist activity, natural or industrial disaster, fire, adverse weather conditions, closure of airports or ports or any unforeseeable or unavoidable event beyond our control.


×