Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Like the rest of the hospitality industry, we´re currently following all procedural advice as supplier to us via the WHO and the governments. Additional safety and sanitization measures are currently in effect including social distancing and in-house desinfection.

Declared a World Heritage Site by UNESCO, without a doubt Tulum is a must-see destination in the Mexican Caribbean.
Imagine taking a bicycle and going out to explore the wonders of this Magical town. Cenotes, lagoons, beaches, natural and archaeological areas.
At Che Tulum we are a hostel, we are a bar, we are a space for interaction, entertainment and much more. We create an exceptional atmosphere so that each day becomes an adventure that leads you to tell the best stories.
We offer you free Wi-Fi connection so that you do not lose sight of your social networks or you can solve your work pending.
Not only do we offer you comfortable facilities for your rest (shared and private rooms), but we also make all your days a different experience, that you feed your senses, connect with people from all over the world and with nature.
Our activities are aimed at enjoying paradisiacal places at affordable prices, contributing to the ecosystem, and leaving your mark. We want you to be part of this change and join our actions in favor of the environment.
We know how important breakfast is for our travelers, that is why we offer different options every day at an affordable price.
The banquet is served! "CHE Parrilla y Panadería" offers a delicious food menu every day. Of course, we have veggie options!
Join our acclaimed CHE NIGHTS! Karaoke, Beer Pong championships, themed parties, a couple of challenging roulette wheels that will challenge you, and an active bar at night all help to close your party days.
Receptionists? At Che Tulum we are partners, guides, friends. We will help you with all the doubts you have, we will take you to the best places, we will recommend where to eat, where to go dancing, the beaches, all the tips so that you can visit the destination like a true local, get out of the touristy and connect with those corners that the Internet does not offer you. View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.5

  • Location 9.3

  • Staff 9.4

  • Atmosphere 9.4

  • Cleanliness 9.0

  • Facilities 9.0

Latest Reviews

  • 10.0


    13 Jul 2021
    This hostel was everything I was looking for! The staff are all very friendly and engaging. There are always activities going on every day and trips to Cenotes. The best staff I've had at any hostel, especially Yael, Marcos, Agus, and Morgan! Ask for them and they will welcome you with open arms. Highly recommend staying here.
    USA, Male, 18-24
  • 10.0


    06 Jul 2021
    This place is amazing and probably one of my favorite hostels EVER! fun games the entire time! I met a lot of people. I always felt safe and I was traveling with all my work equipment and never lost a single thing. The staff is hand selected by the Gods of hospitality. Fernando made me feel right at home and he’s very knowledgeable. Stephany was sweet and led an Acro yoga class. YOU HAVE TO STAY HERE!! Super clean and the vibes are on their own league. I just got home and already want to go back
    USA, Female, 25-30
  • 9.1


    21 Jul 2021
    Great Hostel to stay at! The party vibe is here all the time, hard to get some quiet time. Staff is amazing and great activities.
    USA, Male, 31-40
  • 9.1


    20 Jul 2021
    Staff is super nice. Rooms were not bad. I can definitely see how it was a party hostel before COVID. With everything shutting down at 11pm they take it very seriously.
    USA, Mixed Group, 25-30
  • 9.1


    01 Jul 2021
    Fantastic. It's in a great location, near the town, and the vibe us great. The pool is beautiful, and the staff is very helpful. The meals are pretty tasty, and they have AC in the rooms, thank god. I wish they had a washer dryer but the laundromat is not too far.
    USA, Male, 41+
  • 8.6


    07 Jul 2021
    All the facilities and staff were amazing especially Oscar who made us feel really welcomed
    England, Mixed Group, 18-24
  • 8.0


    19 Jul 2021
    We had a really good time at Che, the private room was really nice and clean. The pool area and bar was great too. My only comment would be that when we tried to extend for another night they wanted to charge double the price for the room so we ended up checking out and booked another hostel down the road.
    Germany, Couple, 31-40
  • 7.4

    Very Good

    12 Jul 2021
    The beds are comfortable and the location is perfect, close to the bars, restaurants, and supermarket. This is normally a party hostel so chill travelers beware. But I just checked out Mayan Monkey down the road which is way nicer and cheaper. Che needs to lower the price or add some benefits
    USA, Female, 25-30
  • 6.9


    05 Jul 2021
    It's a good party hostel, gets really loud and ofcourse some people can't behave themselves! Wasn't very clean and staff would forget to do things they promised to do sometimes.
    India, Male, 25-30
  • 5.4


    17 Jul 2021
    Positives: cool vibe with an awesome pool, hammocks, cool wall art and music in the common spaces. Good location very near the “downtown” part of Tulum with many affordable shops, restaurants and bars. Cons: the water frequently shut off and stayed that way for long periods, staff communicated poorly about costs leading to paying more than expected which felt a bit shady but could have been an honest mistake. 30 minute drive to the real beach but this is standard for Tulum hostel.
    USA, Couple, 25-30
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  • Free City Tour
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Swimming Pool
  • Security Lockers
  • Self-Catering Facilities
  • Steam Room
  • Swimming Pool
  • Towels Not Included
  • 24 Hour Reception
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Wi-Fi