Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Like the rest of the hospitality industry, we´re currently following all procedural advice as supplier to us via the WHO and the governments. Additional safety and sanitization measures are currently in effect including social distancing and in-house desinfection.

Declared a World Heritage Site by UNESCO, without a doubt Tulum is a must-see destination in the Mexican Caribbean.
Imagine taking a bicycle and going out to explore the wonders of this Magical town. Cenotes, lagoons, beaches, natural and archaeological areas.
At Che Tulum we are a hostel, we are a bar, we are a space for interaction, entertainment and much more. We create an exceptional atmosphere so that each day becomes an adventure that leads you to tell the best stories.
We offer you free Wi-Fi connection so that you do not lose sight of your social networks or you can solve your work pending.
Not only do we offer you comfortable facilities for your rest (shared and private rooms), but we also make all your days a different experience, that you feed your senses, connect with people from all over the world and with nature.
Our activities are aimed at enjoying paradisiacal places at affordable prices, contributing to the ecosystem, and leaving your mark. We want you to be part of this change and join our actions in favor of the environment.
We know how important breakfast is for our travelers, that is why we offer different options every day at an affordable price.
The banquet is served! "CHE Parrilla y Panadería" offers a delicious food menu every day. Of course, we have veggie options!
Join our acclaimed CHE NIGHTS! Karaoke, Beer Pong championships, themed parties, a couple of challenging roulette wheels that will challenge you, and an active bar at night all help to close your party days.
Receptionists? At Che Tulum we are partners, guides, friends. We will help you with all the doubts you have, we will take you to the best places, we will recommend where to eat, where to go dancing, the beaches, all the tips so that you can visit the destination like a true local, get out of the touristy and connect with those corners that the Internet does not offer you. View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 9.5

  • Location 9.3

  • Staff 9.3

  • Atmosphere 9.2

  • Cleanliness 8.8

  • Facilities 8.8

Latest Reviews

  • 10.0


    26 Nov 2021
    The best hostel over. So welcoming , other guest very social which was cool because this was my first time ever staying at a hostel. Che earned this review 10Stars check them out. Also they do rent out bikes which saves you a little bit of time.
    USA, Male, 25-30
  • 10.0


    19 Nov 2021
    Loved my time here. Great pool and facilities, fun nightlife. Biggest standout for me was the staff. Quick service and all of them were very helpful. HUGE shoutout to Laia and Suzy in particular. Both went out of their ways on multiple occasions to help me with various things and we’re always happy to do so.
    Australia, Male, 25-30
  • 10.0


    18 Nov 2021
    Incredible hostel! My door was often sticky and everyone in the room struggled to get it unlocked but other than that, everything was brilliant. 100% recommend
    Scotland, Female, 18-24
  • 10.0


    09 Nov 2021
    El lugar increible. El staff sobre todo, La chilena, Gina, Agus, Romina, Oscar, Facu, , Lucas, Alexis, son los mejores, hicieron nuestra estadia la mejor.
    Chile, Male, 25-30
  • 8.6


    12 Nov 2021
    This is quite of a party hostel so keep that in mind. But good vibes, close to everything and nice pool area. I will be back!
    Germany, Female, 31-40
  • 8.3


    03 Nov 2021
    Staff was great! Very friendly and helpful, spoke great english. We woke up in the morning and the water was off in the whole place....not great, no toilets or sinks. A little bit of a party hostel and because it's so open we could hear the music late into the night. We only stayed 1 night though, so it did the trick.
    Canada, All Female Group, 25-30
  • 7.1

    Very Good

    16 Nov 2021
    For $20 a night in a 4 bed you are expecting something pretty good but found the value for money at Che is not great. The rooms are reasonably comfy but no hot water throughout most of the day. We stayed for 4 days and the room was not tidied once. The cocktails and mixers are watered down beyond belief and we’re not cheap. I do not think this is fair when people pay so much for the hostel. Atmosphere quiet midweek but was lively towards the weekend Staff overall 10/10. All super helpful.
    England, Male, 25-30
  • 6.3


    08 Nov 2021
    One of the worst hostels Ive stayed in a long time, toilets all blocked so people were peeing in the showers, went to have a shower in the working and gagged at the pee and sick, it's a party hostel so people generally aren't friendly here unless they're smashed, expensive compared to other better hostels in the area.
    England, Male, 25-30
  • 6.0


    30 Oct 2021
    It was my first time in Tulum and I heard so many good things about Che Hostels around Mexico that I booked 2 nights for Saturday - Monday. I booked in a 8 bunk beds in a girls dorm. I had an absolute nightmare on the first night that made me check out the very next day early in the morning. A girl was having sex in the dorm for 2 hours, I told her to stop. This absolutely traumatised me as I did not expect this to happen in a girls dorm. I was so upset by this, I checked out the very next am.
    South Africa, Female, 25-30
  • 4.0


    09 Nov 2021
    Very over priced for what you get. Good for party’s! But the rooms themselves aren’t very clean and no hot showers for $120 a night for a private
    Canada, Male, 25-30
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  • Free City Tour
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Swimming Pool
  • Security Lockers
  • Self-Catering Facilities
  • Steam Room
  • Swimming Pool
  • Towels Not Included
  • 24 Hour Reception
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Wi-Fi