Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Cheerful Hoi An Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Our Cheerful Hoi An Hostel is good location,just 8 mins to the center town and 2km to the An Bang .The hostel offers easy access to the city's must-see destinations.With slogan 'be fun be happy' we would like to bring everybody nice feeling like your home.

All kind of room are very quite, included breakfast,WiFi,hot water,towel,air conditioner,hair dryer. Our friendly staffs always offer happy smiling,tour service,nice advises,express check-in/check-out, room service, airport transfer..

Two times a week we will teach you our Vietnamese language for your casual communication with local people as 'my name is...' i would like to by bread or beef noodle' how are you'.....And more we could do to making everybody 'feeling really Viet Nam' as local food tour,enjoy Vietnamese meals with us...

Terms and Conditions:
Free Cancellation: 1 Days before the arrival without being charged by the property
Check in from 12pm noon to 21 pm
Check out Before 12pm noon
Payment on Arrival:Cash Only
Tax Included
Breakfast Included
NO smoking in Room, but have smoking area
Reception working hours from 6am to 9pm View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.9

  • Security 9.9

  • Location 9.7

  • Staff 10.0

  • Atmosphere 9.9

  • Cleanliness 9.9

  • Facilities 9.8

Latest Reviews

  • 10.0


    13 Jul 2019
    We had a great time staying at Hien’s place. She had some great tips to help us make the most out of our time in Hien. We loved the food tour she took a group on and the AMAZING curry she made for us. She even made us soya milk for breakfast when she learned we were vegan. If you want to have a good time in Hoi An, book this hostel!
    England, Couple, 31-40
  • 10.0


    11 Jul 2019
    Honestly the best place I stayed in all of Vietnam. The lady who runs the hostel made my entire trip, she was so helpful and caring. I have never met someone so dedicated to ensuring everyone has the best time possible. The hostel has a real family feel to it so it’s really easy to make friends to hang out with. The location is great as it’s close to the town centre and the beach. The facilities are clean and of good quality. I would not stay anywhere else in Hoi An. Truly 10/10
    Australia, Female, 18-24
  • 10.0


    08 Jul 2019
    Hien is the best!! She really made my stay, I originally booked a couple of nights but ended up staying way longer. Everyone has the same vibe here, not a party hostel but super social and friendly. Highly recommend the cooking class and food tour, and eat whatever Hien cooks it always tastes amazing!! She's just set up a new area on the balcony which is the perfect place to chill out and have a chat. Not right in the old town, but good spot in between the town and beach. Love you Hien!
    Australia, Female, 25-30
  • 10.0


    08 Jul 2019
    This hostel is exceptional. At first I was slightly sceptical of such high reviews. They are all well deserved, owing in large part to the owner. She goes above and beyond the level of service and kindness I have experienced at any type of accommodation around the world. From organising a street food tour and cooking a homemade noodle lunch for everyone, she creates the wonderful atmosphere this hostel has. Very clean and beautiful with a good location between the beach and town. Stay here.
    England, Male, 25-30
  • 10.0


    07 Jul 2019
    Loved staying at Cheerful Hostel. When i arrived i was unwell and Hien, the host, looked after me. Made me feel very welcome and at home. Hien is a fantastic host who will tell you everything you need to know about Hoi An and what to do while you're there. While this isn't a party hostel, its still very social and a great place if you're looking to meet other travellers. Highly recommend Cheerful Hostel!
    Australia, Couple, 18-24
  • 10.0


    05 Jul 2019
    We are so glad we stayed here. Hien made us feel at home in a way we haven’t felt thus far on our trip (2 weeks). She does a fantastic food tour and organized the motorbike trip to Hue as well. Also, the homemade breakfasts are absolutely amazing. Everyone we met at the hostel was great and pleasant to be around - Hien and the staff definitely work hard to create this awesome atmosphere. I will definitely stay here again and highly recommend to all travelers and backpackers going to Hoi An.
    USA, All Male Group, 18-24
  • 10.0


    03 Jul 2019
    We felt so welcomed here on our stay. The owner was so kind and gave so many great recommendations of things to do! The hostel was a nice walk from the main tourist area and a quick bike ride out to the beach/rice fields. We really enjoyed our stay here!
    USA, All Female Group, 25-30
  • 10.0


    01 Jul 2019
    We have never met such an amazing hostel owner in all of our travels. She went above and beyond for every one of her guests - whether guiding you on a street food tour or taking care of you when sick, she was unbelievably caring, generous, and kind. The hostel itself was great value and the food was fantastic. Can’t recommend Cheerful Hostel enough, simply a must stay if you are in Hoi An.
    Canada, Female, 18-24
  • 10.0


    01 Jul 2019
    This place is incredible. I've stayed in many many hostels and this one is by far the best. Really felt like home. Hien, the owner is so lovely and such a good soul. I was sick and she took care of me like a family member. Stay here if you get the chance! All the best.
    Switzerland, Male, 18-24
  • 9.7


    18 Jun 2019
    Honestly, if you’re going to stay anywhere in Hoi An, you have to stay here. Hien, the owner, is the BEST and the most accommodating, kind person ever. My sister and I are both vegan and she was so kind as to make sure our breakfasts every day were totally vegan. The atmosphere here is great - you honestly just can’t go wrong!
    England, Female, 18-24
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Airport Transfers
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Cafe
  • Meals Available
  • Wi-Fi