Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Cheerful Hoi An Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Our Cheerful Hoi An Hostel is good location,just 8 mins to the center town and 2km to the An Bang .The hostel offers easy access to the city's must-see destinations.With slogan 'be fun be happy' we would like to bring everybody nice feeling like your home.

All kind of room are very quite, included breakfast,WiFi,hot water,towel,air conditioner,hair dryer. Our friendly staffs always offer happy smiling,tour service,nice advises,express check-in/check-out, room service, airport transfer..

Two times a week we will teach you our Vietnamese language for your casual communication with local people as 'my name is...' i would like to by bread or beef noodle' how are you'.....And more we could do to making everybody 'feeling really Viet Nam' as local food tour,enjoy Vietnamese meals with us...

Terms and Conditions:
Free Cancellation: 1 Days before the arrival without being charged by the property
Check in from 12pm noon to 21 pm
Check out Before 12pm noon
Payment on Arrival:Cash Only
Tax Included
Breakfast Included
NO smoking in Room, but have smoking area
Reception working hours from 6am to 9pm View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 9.9

  • Location 9.7

  • Staff 10.0

  • Atmosphere 9.9

  • Cleanliness 9.9

  • Facilities 9.8

Latest Reviews

  • 10.0


    15 Nov 2019
    Favourite hostel so far! Hien is absolutely amazing, the nicest woman ever and always, always puts her guests first. Her street food tour was a highlight of Vietnam for us too as we tried amazing food we wouldn’t have without her. She always gets everyone involved in everything and makes sure you’re happy all the time, such a sociable experience and met some amazing people because she put us all together. 100% would recommend.
    England, Female, 18-24
  • 10.0


    15 Nov 2019
    I would give a higher rating if it was possible. The best hostel experience I have ever had. Hien is the best and made everyone feel like family. Make sure you stay in time for her street food tour, it is free and you get a great taste for local cuisine. I will go back to Hoi An just to stay here!!
    USA, Male, 25-30
  • 10.0


    14 Nov 2019
    If your considering booking this hostel, but hesitant like I was because your not sure if it will be social enough, or maybe you wanna stay at Tribee Banh for a more party/ fun atmosphere or maybe you want more of a Homestay experience; forget all your troubles and STAY HERE. Hien the lady in all of these reviews really is that amazing. She creates an incredibly social, fun atmosphere that makes you all feel like family from the moment you walk in. Just book it - you won’t regret it.
    Canada, Male, 25-30
  • 10.0


    13 Nov 2019
    You must stay here!!! This has been my favorite hostel experience over months across SE Asia. It’s not the nicest place in the world but Hien creates a truly special and personal experience with every guest that walks through her doors. Such a wonderful, caring, and helpful person. Amazing staff at most hostels but she stands far above the rest. You will not regret your time here and will probably want to extend your time here like me and so many other guests did.
    USA, Male, 25-30
  • 10.0


    13 Nov 2019
    Hien was an incredible host that truly went out of her way to ensure that you had a comfortable and fulfilling trip. I’ve been around through quite a few hostels around the world however never experienced such a personalised service like this. Hien also does a free food tour that was really nice- enjoyed the local delicacies The atmosphere and amenities was nice. Delicious breakfast.
    Australia, Male, 18-24
  • 10.0


    11 Nov 2019
    The first 10/10 rating we have given in almost 2 months of travelling. The hostel was lovely and our room was huge but what made it the best place we’ve stayed was the owner, Hien! She is the kindest most accommodating lady who cares so much about all her guests and really got to know us during our stay! While we were there she provided a free lunch for everyone staying there and we all ate together. She also had brilliant recommendations for around Hoi An. So thank you Hien for the best stay!
    England, Couple, 18-24
  • 10.0


    10 Nov 2019
    Hien deserves every single 10* review. She's amazing, so helpful, so kind and just the best host. It rained 3/4 of the days I was there, but I still had the best time. Hien creates the atmosphere and helps everyone bond so quickly. Absolute angel. Thank you so much Hien ♥️
    England, Female, 18-24
  • 10.0


    09 Nov 2019
    It was a fantastic stay. Hien is a very attentive host and really helped to get the social going between all that guests which was great. The street food tour was amazing, a highlight of my trip. Definitely the most welcoming and social place. I would recommend to anyone.
    Australia, Male, 31-40
  • 10.0


    08 Nov 2019
    This place has everything you’d want, great location, value for money etc, but by far the best thing about it is the host- Hien. She genuinely has her guests best interests at heart, and is a great laugh too. She does a free food tour which would usually cost about £35. Gave great food and tailor recommendations. But overall is just a joyful and happy person to be around.
    England, Male, 18-24
  • 9.7


    08 Nov 2019
    A really lovely homely hostel in a great city. We were really looked after well, a very caring owner who always wants to help her guests and do the best for them. Her free street food tour is not to be missed!
    England, Couple, 25-30
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Airport Transfers
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Cafe
  • Meals Available
  • Wi-Fi