Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Cheerful Hoi An Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Our Cheerful Hoi An Hostel is good location,just 8 mins to the center town and 2km to the An Bang .The hostel offers easy access to the city's must-see destinations.With slogan 'be fun be happy' we would like to bring everybody nice feeling like your home.

All kind of room are very quite, included breakfast,WiFi,hot water,towel,air conditioner,hair dryer. Our friendly staffs always offer happy smiling,tour service,nice advises,express check-in/check-out, room service, airport transfer..

Two times a week we will teach you our Vietnamese language for your casual communication with local people as 'my name is...' i would like to by bread or beef noodle' how are you'.....And more we could do to making everybody 'feeling really Viet Nam' as local food tour,enjoy Vietnamese meals with us...

Terms and Conditions:
Free Cancellation: 1 Days before the arrival without being charged by the property
Check in from 12pm noon to 21 pm
Check out Before 12pm noon
Payment on Arrival:Cash Only
Tax Included
Breakfast Included
NO smoking in Room, but have smoking area
Reception working hours from 6am to 9pm View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 9.9

  • Location 9.7

  • Staff 10.0

  • Atmosphere 9.9

  • Cleanliness 10.0

  • Facilities 9.8

Latest Reviews

  • 10.0


    12 Sep 2019
    The hostel is well located, ten minute walk to Old Town and by the beach. It was also spotless, lovely food, great showers/beds with bike/scooter rental. We booked 4 nights but stayed longer (like everyone else) because of the host. Hien is the most welcoming person we've met and treated us all like family. My friend had a sore foot and she took really good care of him, shes like your mum which is so nice when you're so far from home. Book the hostel! We'll miss you! Love, Hannah and 1 meter 92
    England, Mixed Group, 25-30
  • 10.0


    12 Sep 2019
    I've been solo traveling for 13 months. I stayed in expensive hostels and in very cheap ones. I had party hostels with a big pool but I never had this feeling of being home. Hein was like a Mum for me, she cooked for us and always made sure that we are save and sound and getting the best experiences with the right activities in Hoi An. She cared about us as much as she cared about her own children and her way of trusting us with the payment for our drinks etc is great. It's a must to stay there!
    Germany, Female, 18-24
  • 10.0


    03 Sep 2019
    Believe everything you heard or read about the Cheerful Hostel in Hoi An! It was the best hostel I stayed in in Vietnam and it is one of the best hostel I ever visited. If you’re looking for something homey, this is the right address. It is clean, cosy and has a wonderful welcoming atmosphere. But the best part is the gracious, energetic, kind and caring host Hiên. She does everything in her so that everyone has a great time in Hoi An: Bringing people together, organizing trips and much more.
    Germany, Male, 25-30
  • 10.0


    24 Aug 2019
    WONDERFUL PLACE! A MUST! Hein is a remarkable host, so friendly and approachable, she looks after you but lets you do your own thing! Her hostel is beautiful, extremely clean and the breakfasts are fantastic. The hostel is located between town and the beach, meaning it’s a more peaceful stay than somewhere right in the centre but still close enough to everything to explore easily. The hostel also has lots of bikes which made getting around quicker and fun :) Thank you Hein!
    England, Couple, 18-24
  • 10.0


    23 Aug 2019
    BEST HOST WE HAVE MET!! Stay here just for her! She was like our mum coming in to our room for chats and give us yummy snacks:) her cookie dough balls are the best and she even made everyone a free vegan curry for lunch! (There was meat options too). The passion fruit pancakes were the best we have ever eaten and we genuinely would have loved to stay for longer but because of visa limitations we had to leave a day earlier than planned which she was so kind about! We miss you ❤️
    England, Female, 18-24
  • 10.0


    21 Aug 2019
    Cheerful Hostel Hoi An is the only choice. Hien is an angel on Earth, taking care of — no, anticipating — every need you could possibly have. She is overwhelmingly generous and thoughtful. Any questions you have will be answered thoroughly and then some. Any arrangements you need, Hien will ensure they are made quickly and without any worries. The hostel itself is meticulously clean, and close to both the beach and Old Town. More than a hostel. This place feels like home.
    USA, Female, 25-30
  • 10.0


    21 Aug 2019
    Hien is super friendly and helpful. She has great recommendations ready and she cares a lot for all her guests. Can highly recommend her food tour!
    Netherlands, Male, 25-30
  • 10.0


    20 Aug 2019
    Such a lovely guest house - beds were v comfortable and everything was kept really clean! Hien the host was so lovely and v helpful - she gave great recommendations too! The gate is locked at night so it was very secure and safe. Great location, a 7 minute moped ride to the beautiful beach and a short walk to the centre!
    England, Couple, 18-24
  • 10.0


    12 Aug 2019
    This is a fantastic hostel. Our room was spacious and the location is great. You can also borrow bikes which we used to cycle the short distance to the old town and the beach. Hien is a wonderful host - she gave us a free food tour, advised us on getting clothes tailored and pointed us towards good restaurants and things to do. She is the most caring and hard working host we’ve had at a hostel and will go out of her way to make sure you have a great time in Hoi An. Thank you Hien!!
    England, Couple, 18-24
  • 9.7


    09 Sep 2019
    Our favourite hostel ever. Hien is the best host! She will do anything to help you and make your stay comfortable and fun. Everyday she went out of her way to organise something to bring everyone together. Every evening it felt like we were coming home. Breakfast was delicious, WiFi and A/C were good and location was perfect. For the first time ever we decided to extend our stay we loved the place so much. Cannot recommend cheerful hostel enough!
    England, Couple, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Airport Transfers
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Cafe
  • Meals Available
  • Wi-Fi