Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Cheerful Hoi An Hostel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Our Cheerful Hoi An Hostel is good location,just 8 mins to the center town and 2km to the An Bang .The hostel offers easy access to the city's must-see destinations.With slogan 'be fun be happy' we would like to bring everybody nice feeling like your home.

All kind of room are very quite, included breakfast,WiFi,hot water,towel,air conditioner,hair dryer. Our friendly staffs always offer happy smiling,tour service,nice advises,express check-in/check-out, room service, airport transfer..

Two times a week we will teach you our Vietnamese language for your casual communication with local people as 'my name is...' i would like to by bread or beef noodle' how are you'.....And more we could do to making everybody 'feeling really Viet Nam' as local food tour,enjoy Vietnamese meals with us...

Terms and Conditions:
Free Cancellation: 1 Days before the arrival without being charged by the property
Check in from 12pm noon to 22pm
Check out Before 12pm noon
Payment on Arrival:Cash Only
Tax Included
Breakfast Included
NO smoking in Room, but have smoking area
Reception working hours from 6am to 10pm
Guest arrival time must informed before arrival through email or whatsapp, our WhatsApp number (customer could also approaching us for other queries before, during, or post the stay) View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 9.9

  • Location 9.9

  • Staff 9.9

  • Atmosphere 9.8

  • Cleanliness 10.0

  • Facilities 9.9

Latest Reviews

  • 10.0


    16 Sep 2022
    You must stay here if you come to Hoi An! Hien (the host) was like a mom for us and helped us so much, giving us great advises and discounts on activities as she has a well deep build network with the people in the village. Atmosphere is great and meeting people is easy and nice in the common area, breakfast is super there's not even a flaw in these place, if you come to Hoi An you MUST stay here!
    Italy, Couple, 25-30
  • 10.0


    10 Sep 2022
    Absolutely fantastic! I felt more welcomed by the owner than I do my own family. She's the sweetest lady you'll ever meet, highly recommend!
    USA, Male, 25-30
  • 10.0


    26 Aug 2022
    The rest of the reviews speak for themselves - just book this place, you wont regret it. Great location, great breakfast, and the owner will go out of her way to make your stay as comfortable as possible. Can’t recommend this place enough!
    England, Male, 18-24
  • 10.0


    22 Aug 2022
    Heien couldn’t make you feel more at home- she has amazing recommendations for all of Hoi An. Don’t book anything before you arrive, she can book everything with great discounts! The room was lovely and clean. The location is very close to town and the breakfast is delicious. Would really recommend!
    England, Female, 25-30
  • 10.0


    21 Aug 2022
    Cheerful Hostel was easily the best place we stayed in Vietnam. The room was massive and clean. Breakfast was delicious and location was perfect as a 15 minute cycle to the beach and about a 15 minute walk to the old town. The owner, Hien, went out of her way to do everything she could to make our stay in Hoi An great. She booked any day trips / transfers we needed, provided recommendations and her free street food tour was a highlight. Highly recommend.
    England, Female, 18-24
  • 10.0


    17 Aug 2022
    We had such a great time at Cheerful Hostel. Hein is such a lovely and helpful woman. She works so hard for all the people that stay at her hostel. Please stay here if you want to be accepted as a part of Hein’s Family. She helped us organise our itinerary and figure out the best things to do in hoi An. Rentable motorbikes and bicycles were super helpful, and the breakfast in the morning was delicious. She even made us some rolls to take with us on our journey. Try street food tour is a must!
    Australia, Female, 18-24
  • 10.0


    12 Aug 2022
    Spent 10 days there and didn’t regret any of those in this hostel! Hien is very welcoming and helps you in the best way she could and makes the stay so worthwhile. She ensures that you enjoy the stay and make most out of your time. The atmosphere of the hostel is really cozy and comfortable which makes it easy to get in contact with other people if you want to. The rooms are cleaned every day, breakfast (which is also really good) is included, the old town and the beach are reachable by bike within minutes
    Germany, Male, 25-30
  • 10.0


    08 Aug 2022
    Fantastic place to stay in Hoi An. Close enough to walk to both the river or beach or better yet they have bikes available for use. The Host is so helpful and welcoming. She will help you with any plans, arrange a car or rental scooters. She will show you around the town for a tour if you'd like or recommend a tailor, so you aren't getting taken advantage of. Amazing spot, we extended twice because we loved it here so much.
    USA, Female, 31-40
  • 10.0


    03 Aug 2022
    Easily the best hostel I’ve ever stayed in! Was only supposed to be staying one night but ended up staying four. The hostel is run by a lovely woman Hien who will bend over backwards for you. She makes breakfast, will help with washing, take you on street food tours. She makes sure that everyone feels included and encourages people to hang out together, it is the most welcoming environment. She even lets you borrow bikes to go around Hoi An. I’ve stayed in many hostels over the years, have been bagpacking f
    Scotland, Female, 18-24
  • 9.7


    09 Sep 2022
    Cheerful Hostel is the most welcoming place I've stayed! Ninh is a great host and really makes you feel at home. It was easy to meet other travellers and Ninh also took us on a street food tour. I slept really well each night and the breakfast is also delicious. 10/10
    Scotland, Female, 25-30
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Airport Transfers
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Cafe
  • Meals Available
  • Wi-Fi


  • 2020

    1st, Best staff

  • 2020

    1st, Most Popular Hostels Hoi An

  • 2020

    1st, Continent Winners Asia

  • 2020

    1st, Country Winners Vietnam

  • 2020

    10th, Worldwide Small Hostel

View all Award Winners