Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Cheerful Hoi An Hostel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Our Cheerful Hoi An Hostel is good location,just 8 mins to the center town and 2km to the An Bang .The hostel offers easy access to the city's must-see destinations.With slogan 'be fun be happy' we would like to bring everybody nice feeling like your home.

All kind of room are very quite, included breakfast,WiFi,hot water,towel,air conditioner,hair dryer. Our friendly staffs always offer happy smiling,tour service,nice advises,express check-in/check-out, room service, airport transfer..

Two times a week we will teach you our Vietnamese language for your casual communication with local people as 'my name is...' i would like to by bread or beef noodle' how are you'.....And more we could do to making everybody 'feeling really Viet Nam' as local food tour,enjoy Vietnamese meals with us...

Terms and Conditions:
Free Cancellation: 1 Days before the arrival without being charged by the property
Check in from 12pm noon to 21 pm
Check out Before 12pm noon
Payment on Arrival:Cash Only
Tax Included
Breakfast Included
NO smoking in Room, but have smoking area
Reception working hours from 6am to 9pm View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 9.9

  • Location 9.8

  • Staff 10.0

  • Atmosphere 9.9

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    13 Mar 2020
    This was the best hostel we stayed at in Vietnam. The host Hien couldn’t do enough for us. She went above and beyond to make sure we had the perfect time in Hoi An, despite all the closures during the initial stages of the lockdown. The tailor shop she recommended was great value! The rooms were clean and well ventilated with perfect AC and the daily free breakfast was delicious every time. This hostel felt like a home away from home! Thank you Hien for making our stay so great!
    England, Couple, 18-24
  • 10.0


    11 Mar 2020
    I had an amazing experience at Cheerful Hoi An Hostel. The host is a very lovely lady and I immediately felt good vibes from her. The courtyard is a very relaxing area to chill and meet people who are also staying at the hostel. You can rent a bike, making exploring Hoi An a breeze. Ask the host for tips on where to go and the best places to grab a bite. I highly recommend staying at Cheerful Hoi An Hostel, I made memories here I will cherish forever.
    USA, Female, 18-24
  • 10.0


    11 Mar 2020
    It lives up to the comments and ratings! Hien is truly like a second mother. A blessing
    Canada, Female, 25-30
  • 10.0


    10 Mar 2020
    My home away from home! Hien and her staff made it such an enjoyable stay. They went above and beyond my expectations. The food was fantastic! The beds were great, really nice place for socializing with other guests. You have to stay here on your trip to Hoi An!
    Japan, Male, 25-30
  • 10.0


    09 Mar 2020
    Amazing!!! Fantastic host who goes above and beyond to ensure your stay is comfortable and fun filled. She makes meeting other travellers a breeze and encourages group activities. Great street food tour! Her home made lunch was also amazing. Can not recommend enough!
    New Zealand, Male, 18-24
  • 10.0


    09 Mar 2020
    The name says it all. It’s a must stay in Hoi an, and if you’re not staying there, then you’re doing something wrong. The owner is above and beyond amazing!
    Canada, Male, 25-30
  • 10.0


    08 Mar 2020
    I felt so at home at Cheerful that it was hard for me to leave. Hien greeted us our first day with a bunch of hugs and knew all of our names already. She treated us all like her children and helped us with anythingggg we needed. She also gave us free street food tours, cooked us a delicious curry lunch, and organized activities for us to make everything as cheap as she could for us.We extended our stay 3x. By far the best hostel I’ve ever stayed at in any country. Highly recommend!!
    Australia, Mixed Group, 25-30
  • 10.0


    01 Mar 2020
    I've never felt more at home at a hostel than I have at Cheerful. Hien is an exceptional host, so kind and caring and has fabulous advice on how to make the most out of your stay in Hoi An. She also has a knack for creating a social atmosphere so it was easy to meet others as a solo traveler. The place is spotlessly clean, breakfast is amazing, and the location is great. Thank you Hien for making my time in Hoi An memorable!
    Canada, Female, 25-30
  • 10.0


    01 Mar 2020
    Cheerful Hoi An was exceptional! The owner goes absolutely out of her way to make sure that everyone enjoys their experience in Hoi An and at her hostel. The facilities are spotless, hearty (& included) breakfast every morning, free street food tours etc, etc. This is a great spot for travellers who aren’t seeking a “party hostel” experience, but are still sociable and looking for some relaxed fun. I would recommend this hostel to my friends, and would definitely stay again. Book it!!
    Canada, Female, 25-30
  • 9.7


    03 Mar 2020
    Such a great place to stay. This place attracts good people and the host is the BEST. The sweetest lady who remembers everyone and their names. She’ll do anything for you to have a good stay. The included breakfast is bomb and fills you up, and in the evening we were given a free drink and a small snack. This place made Hoi An the highlight of my three month trip!
    Norway, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Airport Transfers
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Cafe
  • Meals Available
  • Wi-Fi


  • 2020

    1st, Best staff

  • 2020

    1st, Most Popular Hostels Hoi An

  • 2020

    1st, Continent Winners Asia

  • 2020

    1st, Country Winners Vietnam

  • 2020

    10th, Worldwide Small Hostel

View all Award Winners