Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Cheerful Hoi An Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Our Cheerful Hoi An Hostel is good location,just 8 mins to the center town and 2km to the An Bang .The hostel offers easy access to the city's must-see destinations.With slogan 'be fun be happy' we would like to bring everybody nice feeling like your home.

All kind of room are very quite, included breakfast,WiFi,hot water,towel,air conditioner,hair dryer. Our friendly staffs always offer happy smiling,tour service,nice advises,express check-in/check-out, room service, airport transfer..

Two times a week we will teach you our Vietnamese language for your casual communication with local people as 'my name is...' i would like to by bread or beef noodle' how are you'.....And more we could do to making everybody 'feeling really Viet Nam' as local food tour,enjoy Vietnamese meals with us...

Terms and Conditions:
Free Cancellation: 1 Days before the arrival without being charged by the property
Check in from 12pm noon to 21 pm
Check out Before 12pm noon
Payment on Arrival:Cash Only
Tax Included
Breakfast Included
NO smoking in Room, but have smoking area
Reception working hours from 6am to 9pm View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 9.6

  • Staff 10.0

  • Atmosphere 9.9

  • Cleanliness 10.0

  • Facilities 9.7

Latest Reviews

  • 10.0


    18 Feb 2020
    Cheerful Hostel was such an amazing experience! The breakfast was unreal, and Hien, the owner takes SUCH good care if you. She’ll do everything she possibly can to make sure you have the best possible time in Hoi An. This was one of my best hostel experiences ever. Stay here!
    Canada, Female, 25-30
  • 10.0


    16 Feb 2020
    This is the best hostel I’ve stayed in during my whole time in Southeast Asia! Hein is so friendly and makes everyone feel like part of a big family so it’s great for solo travellers. The room was really spacious and the breakfast is really good. The location is also great for both Hoi An old town and the beach and you can rent bikes and scooters from the hostel. Hein also arranged activities, there was a noodle lunch on my first day and street food tour on my second - both were really good :-)
    England, Female, 31-40
  • 10.0


    14 Feb 2020
    Just go here. Book it. Now.
    England, Mixed Group, 18-24
  • 10.0


    10 Feb 2020
    The best hostel in Vietnam! Hien, the owner, is so warm and funny and goes out of her way to ensure you get the most out of your stay! The street food tour great and the cooking class she recommended was amazing! One day she cooked the whole hostel noodles for lunch for free, and the free breakfast is delicious! She made me vegan passion fruit pancakes!
    England, Female, 18-24
  • 10.0


    09 Feb 2020
    This hostel was THE best hostel I've ever been too. It is not the fanciest or the nicest, but momma Hien makes up for it with her love and dedication. Lots of freebies, she'll give you the best advice on what to do around the city, and the best tailors to go too. She literally takes care of everything for you. Treats everyone like her children. Make sure to do the street food tour, and cooking class. Will definitely come back!!
    Canada, Female, 25-30
  • 10.0


    09 Feb 2020
    If you’re looking for a clean, chilled out hostel with a host that’s going to help you to get the most out of Hoi An at a fair price then look no further. Hien will recommend a range of things to do during your stay and arrange it all for you. The breakfast options are great too! I ended up extending my stay as it was so enjoyable.
    England, Male, 25-30
  • 10.0


    09 Feb 2020
    Deserving of every award it’s gotten and more - Mama is a legend! I had the fortune of getting sick just before arriving here and it didn’t take long to see how fitting a nickname Mama is. She was so caring and so helpful and so well-equipped. Best staff anywhere, period. The rest of the hostel is great too - pretty good showers, welcoming atmosphere, solid location & security. Overall, I highly recommend you stay here and can’t wait to return!
    USA, Male, 18-24
  • 10.0


    06 Feb 2020
    I couldn’t believe how highly this place was rated but *boi* is it well deserved. 10/10 🙌
    Australia, Male, 18-24
  • 9.7


    07 Feb 2020
    It is definately Cheerful!
    Lithuania, Male, 31-40
  • 9.4


    20 Feb 2020
    Highly recommend staying here! Mum was the best host and made sure you did the best with your time there, as well as keeping everyone in check and behaving well! A little bit of a walk to the centre but totally worth it. We also hired bikes for the day from the hostel which was super easy and cheap. A good overall atmosphere for a smaller hostel
    England, Female, 18-24
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Airport Transfers
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Cafe
  • Meals Available
  • Wi-Fi


  • 2020

    1st, Best staff

  • 2020

    1st, Most Popular Hostels Hoi An

  • 2020

    1st, Continent Winners Asia

  • 2020

    1st, Country Winners Vietnam

  • 2020

    10th, Worldwide Small Hostel

View all Award Winners