Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Cheerful Hoi An Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Our Cheerful Hoi An Hostel is good location,just 8 mins to the center town and 2km to the An Bang .The hostel offers easy access to the city's must-see destinations.With slogan 'be fun be happy' we would like to bring everybody nice feeling like your home.

All kind of room are very quite, included breakfast,WiFi,hot water,towel,air conditioner,hair dryer. Our friendly staffs always offer happy smiling,tour service,nice advises,express check-in/check-out, room service, airport transfer..

Two times a week we will teach you our Vietnamese language for your casual communication with local people as 'my name is...' i would like to by bread or beef noodle' how are you'.....And more we could do to making everybody 'feeling really Viet Nam' as local food tour,enjoy Vietnamese meals with us...

Terms and Conditions:
Free Cancellation: 1 Days before the arrival without being charged by the property
Check in from 12pm noon to 21 pm
Check out Before 12pm noon
Payment on Arrival:Cash Only
Tax Included
Breakfast Included
NO smoking in Room, but have smoking area
Reception working hours from 6am to 9pm View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 9.6

  • Staff 10.0

  • Atmosphere 9.9

  • Cleanliness 9.9

  • Facilities 9.8

Latest Reviews

  • 10.0


    18 May 2019
    Hien is the most incredible host and hostel owner I have ever met. She goes university and beyond to make sure that you are okay and happy in your surroundings. She helps organise your days and gives great recommendations. I highly encourage you to book this hostel you will NOT be disappointed.
    Australia, Female, 18-24
  • 10.0


    09 May 2019
    Our time at Cheerful was absolutely amazing. Hien is the kindest and most helpful woman. We stayed there for four nights and she helped us with so many things. I cannot recommend this place enough. We were truly sad to leave our “Vietnamese mother”. Staying at Cheerful is an experience in itself.
    Denmark, Female, 18-24
  • 10.0


    08 May 2019
    Nicest lady ever who ran this place !! Was soo helpful with everything, and ensured we were always well fed and happy, even made me vegan pancakes everyday!! Lovely atmosphere
    England, Female, 18-24
  • 10.0


    06 May 2019
    This is by far the greatest hostel we've stayed at in Vietnam. We couldn't have asked for a more accommodating and generous host. Hien led the best food tour, recommended a great cooking course and massage parlour, and booked our transport. She also helped us arrange a doctor's appointment and looked after us like a mum when we were sick. The rooms are spotless with secure lockers. The breakfast is amazing, and the atmosphere is homely. If you're in Hoi An you must stay here!!
    England, Female, 18-24
  • 10.0


    04 May 2019
    Absolutely amazing hostel. Hien is without a doubt the kindest person we’ve encountered on our travels, she constantly went over and above to ensure everyone staying with her and her husband were happy. We stayed in a double room which was huge, breakfast was incredible and the food tour she took us on was also great. We felt like she was our Vietnamese mum and we’re gutted when we left. Cannot recommend this place highly enough. Stay here or miss out!
    England, Couple, 18-24
  • 10.0


    04 May 2019
    The best hostel I’ve stayed in hands down. The great reviews and high praise for Hien are all true and well deserved. I was skeptical myself at first, but from the moment I got there I felt at home and ended up staying longer than expected. Hien is an angel who goes to great lengths to make sure her guests are taken care of. You won’t get a better experience, ESPECIALLY not in Hoi An. I would rate this 12/10 if I could.
    USA, Male, 25-30
  • 10.0


    28 Apr 2019
    I can not recommend this hostel enough! Hien has made this hostel a home away from home and made our trip to Hoi An extra special. She gives you tips for your trip and is eager to help out in any way that she can. We went for dinner on our first night with her to a local noodle place and we did the street tour on the second day which was authentic and delicious. Any payment for the tour goes to charity. All the staff are friendly and welcoming - we booked a superior double which was huge.
    Ireland, Couple, 25-30
  • 10.0


    24 Apr 2019
    Definetly come here if you want to find good atmosphere, clean spaces and amazing and helpful staff. The host and his husband were really kind and made sure to make my stay perfect. They helped organizing my trip, booking tickets and excursions but also were amazingly friendly and I had loads of fun with them. It was hard to leave!
    Italy, Female, 18-24
  • 9.7


    17 May 2019
    Wonderful hostel and great owner! Hein really went out of her way to give everyone the best Hoi An experience and also let us get involved in Buddha Day celebrations. Couldn’t wish for a better host!
    England, Male, 18-24
  • 9.7


    27 Apr 2019
    Wow. This is what a hostel should be - comfortable and fun with a wonderful resource in the form of Hien the untiring, generous, funny and dedicated owner. Despite being in Hoi An for the Vietnamese holiday - extra busy - I was able to relax and sleep well in this haven. Perfect location between the beach and old city, and easy to explore with the bikes available. Meeting others was easy with Hien providing ample opportunities for us to connect, be it on a food tour or breakfast. Will come back!
    USA, Female, 25-30
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Airport Transfers
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Cafe
  • Meals Available
  • Wi-Fi