Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Located in the City Centre just 250mts from the Roma Street bus & train station, Chill offers air conditioned rooms, free off street parking, fast cheap Wi-Fi and great common areas to relax, all with fabulous sweeping views of Brisbane the River City.
'This hostel delivers city & river views like no other Brisbane hostel. There is a movie room too, but why not kick back with a cocktail on one of the fabulous decks'.
Chill Backpackers is BYO so you can save money & enjoy your own beer or wine from the bottle shop!

We are close to everything Brisbane has to offer; Southbank Parklands, Queen Street Mall, Casino, Suncorp Stadium, XXXX Brewery, markets, cinemas, night-life, supermarket and more. Just ask our staff for a map, you can walk to everything!
Never be bored! Free ping pong, board games, movies, PlayStation, sun-loungers and we have a pool table with a hell of a view! Our high speed Wi-Fi is $2.50 for 24hrs unlimited or use the free hr daily in our lounge.

Driving a car? We have a lot of free off street parking! However, if you have a vehicle please call us before arrival just to let us know you require a parking spot.

Arriving after midnight? No problem please call our reception.

Looking for work? We offer a free job club to help you find a job & we're good at it!

You'll be safe with us. We are in a safe part of the city centre in a well-lit street and have state of the art security and fire detection systems operating 24hrs. Our friendly reception team are here from 7am-midnight 7 days a week, if you require a late check-in then we have an out of office phone number at the property.

Please note that in the interests of security, all guests are required to produce government photo ID on check-in. Persons wishing to stay in our backpacking dormitory accommodation are required to have with them a full sized traveler’s backpack (65 ltrs or above). A backpack is not required to stay in a single, twin or double room. View House Rules

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Reviews & Ratings

  • Value For Money 7.8

  • Security 8.2

  • Location 8.8

  • Staff 8.7

  • Atmosphere 7.4

  • Cleanliness 7.6

  • Facilities 7.3

Latest Reviews

  • 10.0


    21 May 2019
    Loved my stay at Chill Backpackers! Can’t find any faults at all. Got a free upgrade on my room, which was nice and spacious with plenty of outlets. Good atmosphere in the hostel, they had events on both nights and took people out to bars as a group. Facilities were nice and clean, also great that they had free parking. Definitely recommend to stay here in Brisbane!
    England, Male, 18-24
  • 9.4


    07 Jun 2019
    Matt on reception was so helpful after I’d had a tough day! Sorted a room out for me and ended up with a free upgrade.
    England, Female, 18-24
  • 9.4


    22 May 2019
    The security is so good that sometimes you have difficulty getting in to your own room! Lol. Had to get the keys reset a few times but other than that very little to complain about. One of the cleanest hostels we’ve been in, staff constantly cleaning the place. The kitchen could do with more utensils & cutlery hire is a bit tedious but makes sense. All the common areas are great with lots of space & great views of city. Staff were so friendly, mins away from CBD & shops. One of the best hostels!
    England, Couple, 25-30
  • 8.9


    25 May 2019
    My friend and I stayed for one night. Clean dorm, decent bathroom and with good facilities. Very quiet room, couldn’t hear the traffic outside, slept like a log. Thanks Chill backpackers
    England, Female, 25-30
  • 8.6


    20 May 2019
    Nice hostel, decent location. Banging vibes
    England, Male, 18-24
  • 8.3


    03 Jun 2019
    You need key card access to access the corridors from the stairs. Key failed and I got locked out of room at 130am with emergency number and phone inside room. Luckily a guest in lobby lent me phone otherwise i was screwed. 2 min walk from cinema/retail complex/bars, with other hostels next door. Suncorp Stadium 10 min walk away. City 15 mins. I booked a private room, heard no traffic noise. Didn't sleep well though due to noise from other rooms/corridors/doors slamming. Staff all helpful.
    England, Female, 31-40
  • 8.3


    16 May 2019
    Chill is in a great location, easily walkable to everywhere and really close to the Greyhound stop. My 4 bed room was basic but comfortable enough. The bathrooms were really clean and it was nice having hairdryers in there! Frustratingly the hobs in the kitchen were really hard to light/didn’t all work, but the terrace was lovely with a great view (though if it rains there aren’t many other spaces to eat). I liked the more ‘chill’/ relaxed atmosphere here so I would recommend.
    England, Female, 18-24
  • 7.4

    Very Good

    29 May 2019
    No free wifi, no common kitchens like most other hostels. Well bed security toilets and location r good. Complementary wifi only for 10 mins a day...bring own booze is a saviour.
    India, Male, 25-30
  • 6.0


    21 Jun 2019
    I read a review saying “I don’t know how this hostel is rated so highly...” and I thought they were overreacting, but they were right. You get what you pay for. They don’t have lockers! You can give your valuables over the desk to be put in a safe in the back, but that is quite awkward. It is located near quite a few bars round the corner and I got to the south bank within 15 mins walk. The staff were quite helpful but I didn’t find them all particularly approachable
    England, Male, 18-24
  • 4.3


    09 Jun 2019
    I have no idea why there are so many positive reviews because we found it not so nice. the early morning staff (the girls) were so nice and then you had then evening staff the boys who were not nice at all every question was to much to ask. Our room was good but then the bathroom was a bit dirty renovation needed. The kitchen as well you have to pay 10 dollars for using plates and knifes forks etc. You get this back but if you are a backpacker you would need every money you can get.
    Belgium, Female, 18-24
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  • Free City Maps
  • Free Parking
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Self-Catering Facilities
  • Towels Not Included
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Vending Machines
  • Board Games
  • DVD's
  • Games Room
  • PlayStation
  • Pool Table
  • Wi-Fi