Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Located in the City Centre just 250mts from the Roma Street bus & train station, Chill offers air conditioned rooms, free off street parking, fast cheap Wi-Fi and great common areas to relax, all with fabulous sweeping views of Brisbane the River City.
'This hostel delivers city & river views like no other Brisbane hostel. There is a movie room too, but why not kick back with a cocktail on one of the fabulous decks'.
Chill Backpackers is BYO so you can save money & enjoy your own beer or wine from the bottle shop!

We are close to everything Brisbane has to offer; Southbank Parklands, Queen Street Mall, Casino, Suncorp Stadium, XXXX Brewery, markets, cinemas, night-life, supermarket and more. Just ask our staff for a map, you can walk to everything!
Never be bored! Free ping pong, board games, movies, PlayStation, sun-loungers and we have a pool table with a hell of a view! Our high speed Wi-Fi is $2.50 for 24hrs unlimited or use the free hr daily in our lounge.

Driving a car? We have a lot of free off street parking! However, if you have a vehicle please call us before arrival just to let us know you require a parking spot.

Arriving after midnight? No problem please call our reception.

Looking for work? We offer a free job club to help you find a job & we're good at it!

You'll be safe with us. We are in a safe part of the city centre in a well-lit street and have state of the art security and fire detection systems operating 24hrs. Our friendly reception team are here from 7am-midnight 7 days a week, if you require a late check-in then we have an out of office phone number at the property.

Please note that in the interests of security, all guests are required to produce government photo ID on check-in. Persons wishing to stay in our backpacking dormitory accommodation are required to have with them a full sized traveler’s backpack (65 ltrs or above). A backpack is not required to stay in a single, twin or double room. View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 8.4

  • Location 8.9

  • Staff 8.8

  • Atmosphere 7.5

  • Cleanliness 7.7

  • Facilities 7.4

Latest Reviews

  • 10.0


    14 Apr 2019
    Had an awesome stay at Chill Backpackers. Our room got upgraded to a 4 person dorm instead of a 10 by the very kind and nice man at reception, who had exceptional customer service skills. Staff was all very friendly and helpful, recommending things to do. The rooftop terraces were beautiful and had an incredible view of the city. Overall great experience, would highly recommend
    Canada, Female, 18-24
  • 9.7


    14 Apr 2019
    Chill was the perfect mix of social but chilled. Deck closed at midnight so no concern of noise after that. Met some great people.
    England, Female, 25-30
  • 9.1


    15 Apr 2019
    Absolutely perfect location for travellers, about 5 minutes walk to the Greyhound coach terminal and not too far from the airport either. The staff are absolutely top notch, very welcoming, chatty and know their stuff about the city.
    England, Mixed Group, 25-30
  • 8.9


    22 Apr 2019
    Room got upgraded both times we stayed. Excellent location, so close to Roma Street Station and art galleries, relaxed 30 minute walk to Paddington. Staff were friendly and special mention to one lovely girl who remembered us from our first stay and even remembered that it would have been the birthday one of the girls in our group and wished her happy birthday. Just remember to put down your bond for plates etc before you go all the way up to the kitchen.
    New Zealand, All Female Group, 18-24
  • 8.6


    10 Apr 2019
    The hostel has a nice rooftop area on 2 floors which was great to hang out. Different activities every evening hosted by the friendly staff. Really close to the bus station.
    Germany, Female, 18-24
  • 7.7

    Very Good

    03 Apr 2019
    Was a nice hostel in a great location. The showers were good and warm, with straighteners and hairdryers in there to use. Matt at reception was super helpful with information about the city and also job advice. The only downside was that we had to pay for WiFi.
    England, Female, 18-24
  • 7.4

    Very Good

    05 Apr 2019
    Wasn't enough room in fridge, need a lighter to start the stove but there isn't any there half the time. There are no lockers in the rooms. Our key cards stopped working repeatedly, but the staff were very helpful and friendly. Good location and the deck was great.
    Canada, Female, 18-24
  • 7.1

    Very Good

    08 Apr 2019
    Very noisy at night. Doors slamming and noises carried. Great location and easy airport access to southbank area.
    Scotland, Female, 25-30
  • 6.9


    06 Apr 2019
    Staff is great and location is good! Kitchen got messy at night but was cleaned up by the morning. The outdoor space is great!
    Canada, Female, 25-30
  • 5.4


    14 Apr 2019
    Unfriendly staff, horrible kitchen... I would never stay there again
    Germany, Female, 18-24
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  • Free City Maps
  • Free Parking
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Self-Catering Facilities
  • Towels Not Included
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Vending Machines
  • Board Games
  • DVD's
  • Games Room
  • PlayStation
  • Pool Table
  • Wi-Fi