Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation Penalty
- From confirmation: 25% of the stay to be charged
- 30 days out: 90% of the stay to be charged
- 7 days out: 100% of the full stay to be charged

Deposit Due of total booking value
- Upon confirmation: 25%
- 30 Days out: 75%

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Any inquiry not fitting above criteria, please do not hesitate to contact our team at

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Generator Hamburg

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Generator Hamburg is a design hotel-hostel located in the city centre, next to the Hauptbahnhof. Guests can choose from shared dorms to private rooms, offering something for everyone. Complete with 24-hour reception, free wifi, bikes available for hire and a popular bar, Generator is a fun and affordable choice in Hamburg.

All guests under 18 need to book a private room at Generator Hamburg. And you will need to have written permission from a parent or a guardian

St. Georg is one of the coolest and most central areas in Hamburg and this is where you will find Generator.

It’s right next to the central train station in the city center. On the doorstep are great attractions such as Deichtorhallen, Landungsbruecken, Harbour City as well as the historical Speicherstadt or the famous Reeperbahn.

When you have seen and done it all head back to Generator and soak up the atmosphere. It’s a destination in its own and a great place to socialise and reflect on your experiences of the day.

Head to the bar and chill out areas to get yourself a well deserved drink or. We’ve also great beds for sleepy heads and of course you’ll be enjoying Hamburg life in the most stylish and authentic surroundings.

Choose from a great selection of rooms private and shared rooms like Single- , Twin- and Double rooms as well as Quads, six & eight bed dormitories. All of our rooms are en-suite. Our dorm beds even come with innovative mod cons like power socket, USB ports and your own LED light for late night reading. Fast and free Wi-Fi is all yours too.

To get the most out of your stay join our free daily English walking tours. We’ll see you there soon.

Breakfast not included.
International breakfast available upon request: €5.50
Monday to Friday from 7 am to 10 am
Saturday and Sunday from 7 am to 10 am

In case of no show or late cancellation, the total amount of the full booking will be charged unless the property is informed of late arrival by the guest.
Please note that for free cancellation bookings, all credit cards provided at time of booking may be charged 7 hours prior to arrival.

Bookings for 10 beds for 2 nights or more are considered group bookings. Group Terms & Conditions will apply (please contact the hostel for additional information)

Due to Covid-19 and local rules we are only able to accommodate maximum of 4 people in a room View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.3

  • Security 8.7

  • Location 8.8

  • Staff 8.4

  • Atmosphere 7.6

  • Cleanliness 8.2

  • Facilities 7.4

Latest Reviews

  • 9.4


    24 Aug 2020
    I had a room of 6 booked for one night and there was only two other people in the room. That was nice. The place seems very new and clean. I did wish I had a hook or a shelf in the bathroom because there was no where for my stuff but they were so small. I found it very manageable, apart from no place to hang my towel. Staff were friendly and they have a covid friendly breakfast available. Would really recommend and return
    Australia, Female, 18-24
  • 9.1


    19 Sep 2020
    The location was great, close to shops and restaurants, transit, etc. Despite being so close to the train station and busy street our room was very quiet. The only downside was not having a kitchen available to us for cooking. Not sure if it is closed because of covid or if they just don’t have one. Great hostel, but I will stay somewhere that has Kitchen access next time.
    Canada, Female, 18-24
  • 8.6


    23 Sep 2020
    The toilet was too small like a toilet in plane and i can’t say it was clean enough. The location was perfect, i could find it directly. All other things were super fine.
    South Korea, Female, 25-30
  • 8.6


    19 Sep 2020
    Great location, easily walkable to all the main attractions. Right next to the Central train station and bus station too. Our room faced out onto the main street so it was loud, although not much to be done about it, but something to keep in mind. Staff were really friendly and helpful. No kitchen although I think this is due to covid, and like many others say, the bathrooms are very small.
    Scotland, Female, 25-30
  • 8.3


    25 Sep 2020
    Improvements - bathroom needs to be cleaner. Our sink would get clogged easily. - charging for locker storage space from customers seems absurd. Other than that, location is great, check in was smooth, staff was helpful and beds were very comfortable.
    Pakistan, Female, 25-30
  • 8.3


    03 Sep 2020
    Very good.
    Greece, Female, 41+
  • 7.7

    Very Good

    15 Aug 2020
    Didn't really get on with this place. Large and impersonal. Easy to get to from the station but not really a great area. Moved to the St Pauli District after and it was much better for going out. Biggest prob was how hot the room was though. Even with the fan going it was an oven, one of the worst nights sleep I had in a month of travelling.
    England, Male, 31-40
  • 7.4

    Very Good

    16 Oct 2020
    The hostel is very clean, the staff is nice and the beds are very comfortable. The toilets and shower are ridiculous, they are small and not practical. the door of the toilet in my room had to be closed with force so it was woke people up. The place is cheap however you have to pay for everything. Overall I enjoyed my stay and I would revommend it since it is central and comfortable.
    France, Couple, 31-40
  • 5.4


    07 Oct 2020
    They refuse my staying because of a new rules defined 2 days previously my trip. NONE INFORMATION WAS GIVEN. I discovery on the worst way possible.
    Brazil, Male, 25-30
  • 5.1


    18 Sep 2020
    On the bed "desk" there was a lot of dust and the bathrooms super small. On the last day, leaving one bag for a couple of hours costed 4 euros and they do not leave you enter the bathroom after you checkout. On the good side, the beds are comfortable, the location is great and their reception works 24/7.
    Uruguay, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Follows Covid-19 sanitation guidance
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Vending Machines
  • Board Games
  • Games Room
  • Wi-Fi



  • 2015

    Worldwide Extra Large Hostel

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