Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation Penalty
- From confirmation: 25% of the stay to be charged
- 30 days out: 90% of the stay to be charged
- 7 days out: 100% of the full stay to be charged

Deposit Due of total booking value
- Upon confirmation: 25%
- 30 Days out: 75%

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Any inquiry not fitting above criteria, please do not hesitate to contact our team at

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Generator Hamburg

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

All guests under 18 need to book a private room at Generator Hamburg. And you will need to have written permission from a parent or a guardian

St. Georg is one of the coolest and most central areas in Hamburg and this is where you will find Generator.

It’s right next to the central train station in the city center. On the doorstep are great attractions such as Deichtorhallen, Landungsbruecken, Harbour City as well as the historical Speicherstadt or the famous Reeperbahn.

When you have seen and done it all head back to Generator and soak up the atmosphere. It’s a destination in its own and a great place to socialise and reflect on your experiences of the day.

Head to the bar and chill out areas to get yourself a well deserved drink or. We’ve also great beds for sleepy heads and of course you’ll be enjoying Hamburg life in the most stylish and authentic surroundings.

Choose from a great selection of rooms private and shared rooms like Single- , Twin- and Double rooms as well as Quads, six & eight bed dormitories. All of our rooms are en-suite. Our dorm beds even come with innovative mod cons like power socket, USB ports and your own LED light for late night reading. Fast and free Wi-Fi is all yours too.

To get the most out of your stay join our free daily English walking tours. We’ll see you there soon.

Breakfast not included.
International breakfast available upon request: €5.50
Monday to Friday from 7 am to 10 am
Saturday and Sunday from 7 am to 10 am

In case of no show or late cancellation, the total amount of the full booking will be charged unless the property is informed of late arrival by the guest.
Please note that for free cancellation bookings, all credit cards provided at time of booking may be charged 7 hours prior to arrival.

Bookings for 10 beds for 2 nights or more are considered group bookings. Group Terms & Conditions will apply (please contact the hostel for additional information)

Due to Covid-19 and local rules we are only able to accommodate maximum of 4 people in a room View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.2

  • Security 8.9

  • Location 9.2

  • Staff 8.7

  • Atmosphere 7.9

  • Cleanliness 8.6

  • Facilities 7.8

Latest Reviews

  • 10.0


    06 Jul 2020
    Location next to the main station is pretty awesome. Staff is nice. Clean. Very decent hostel.
    Netherlands, Female, 18-24
  • 9.7


    25 Jul 2020
    Very well located, nice staff!
    Brazil, All Male Group, 18-24
  • 9.4


    18 Jul 2020
    1 of 2 elevators was out fo order, the rule of 2 people per elevator during corona times was a bit hard to follow when the spots were taken by the employees running the daily service. All the bathrooms in common areas were closed and the soap dispenser in the room's bathroom was empty... again not ideal during corona times.
    Italy, Female, 25-30
  • 9.4


    16 Jul 2020
    The hostel is as you’d expect from Generator - clean, safe and a great atmosphere. There are not many international tourists and backpackers at the moment so the hostel bar wasn’t that busy. The rooms are clean and has what you need. The en-suite bathroom does remind one of an airplane lavatory in terms of its size but again, not a huge deal. The best thing about the hostel is the location. It’s not even a 2 min walk from Central station. Though the area around it is a TINY bit of a ghetto..
    Australia, Male, 18-24
  • 9.1


    01 Jul 2020
    The hostel was cozy and affordable. The location is great, just across the central train station and close by the Museum of Art. There is a cheap breakfast that you can opt for when you arrive but also different types of beers. The bedroom was clean and the beds were comfortable.
    Romania, Female, 25-30
  • 8.6


    20 Jun 2020
    In my opinion the best about this place are the front desk guys, Always friendly and open to provide suggestions. Lisa and the other lady (I dont remember very well her name) but thanks so much! My best energy for you from France! Enrique Romero!
    Peru, Male, 31-40
  • 7.4

    Very Good

    24 Jul 2020
    It was a nice hostel but the ventilation was sometimes very noisy. There is no kitchen, which is not very convenient and the lockers are not free (2€ for 6 hours). It is however just next to the train station and the rooms were nice.
    France, Female, 18-24
  • 7.1

    Very Good

    07 Jul 2020
    The atmosphere is more hotel like than hostel like. There's no kitchen and also no outside food allowed. If you are looking for a neat place to stay it's fine for a night or two but I wouldn't recommend it if you are looking for a typical hostel experience, as it's very impersonal and commercialized.
    Germany, Female, 18-24
  • 6.3


    17 Jul 2020
    Great service at the check in. Had the room to myself. Stayed just one night. However, a few guys just stormed into my room in the middle of the night and then just left. I don't know if they got the wrong key card but it felt a bit unsafe and weird..
    Sweden, Male, 31-40
  • 3.7


    18 Jul 2020
    Very small rooms, not worth for money. My friend forgot his headphone in the room and the staff was indifferent, not helping him at all.
    India, Male, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Vending Machines



  • 2015

    Worldwide Extra Large Hostel

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