Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation Penalty
- From confirmation: 25% of the stay to be charged
- 30 days out: 90% of the stay to be charged
- 7 days out: 100% of the full stay to be charged

Deposit Due of total booking value
- Upon confirmation: 25%
- 30 Days out: 75%

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Any inquiry not fitting above criteria, please do not hesitate to contact our team at

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Generator Hamburg

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

All guests under 18 need to book a private room at Generator Hamburg. And you will need to have written permission from a parent or a guardian

St. Georg is one of the coolest and most central areas in Hamburg and this is where you will find Generator.

It’s right next to the central train station in the city center. On the doorstep are great attractions such as Deichtorhallen, Landungsbruecken, Harbour City as well as the historical Speicherstadt or the famous Reeperbahn.

When you have seen and done it all head back to Generator and soak up the atmosphere. It’s a destination in its own and a great place to socialise and reflect on your experiences of the day.

Head to the bar and chill out areas to get yourself a well deserved drink or. We’ve also great beds for sleepy heads and of course you’ll be enjoying Hamburg life in the most stylish and authentic surroundings.

Choose from a great selection of rooms private and shared rooms like Single- , Twin- and Double rooms as well as Quads, six & eight bed dormitories. All of our rooms are en-suite. Our dorm beds even come with innovative mod cons like power socket, USB ports and your own LED light for late night reading. Fast and free Wi-Fi is all yours too.

To get the most out of your stay join our free daily English walking tours. We’ll see you there soon.

Breakfast not included.
International breakfast available upon request: €7.50
Monday to Friday from 7 am to 10 am
Saturday and Sunday from 7 am to 10 am

In case of no show or late cancellation, the total amount of the full booking will be charged unless the property is informed of late arrival by the guest.
Please note that for free cancellation bookings, all credit cards provided at time of booking may be charged 7 hours prior to arrival.

Bookings for 10 beds for 2 nights or more are considered group bookings. Group Terms & Conditions will apply (please contact the hostel for additional information) View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 8.8

  • Location 9.1

  • Staff 8.3

  • Atmosphere 7.7

  • Cleanliness 8.3

  • Facilities 7.5

Latest Reviews

  • 10.0


    14 Sep 2019
    Great hostel, central location, lovely staff and comfortable beds :) Also, dorms have their own bathrooms, although quite small, for us, it was a big plus!
    Germany, Mixed Group, 25-30
  • 9.4


    27 Aug 2019
    Such a great location- walking distance to city centre, and right next to the train station. It feels very safe, and is always busy.
    England, Female, 18-24
  • 8.9


    05 Sep 2019
    Commercial hostile that satisfies all your needs. The rooms were clean and the beds were pretty comfortable. The staff was welcoming and assisted with any questions we had. Overall good hostel, but nothing spectacular.
    USA, Mixed Group, 18-24
  • 8.6


    30 Aug 2019
    I think it's nice hostel in the city center. I've stayed here couple years ago.
    Poland, Female, 31-40
  • 8.0


    01 Sep 2019
    Pretty much what you would expect from a big chain hostel. Nice and clean but very impersonal. Perfect if you are just passing by and just need a place to sleep.
    Denmark, Female, 18-24
  • 8.0


    29 Aug 2019
    Nice, clean room, nice staff. But toilet and shower was a bit small, used the one outside of the room then.
    Germany, Female, 25-30
  • 7.7

    Very Good

    01 Sep 2019
    Good hostel just crossing the street from the Hauptbahnhof. The staff was friendly and the place is huge but there were some teenagers running and yelling in my floor (outside their rooms). Also, the shower and wc in the room were a bit tiny and made of plastic.
    Brazil, Male, 18-24
  • 7.1

    Very Good

    31 Aug 2019
    Good hostel for a short stay but not a very cosy place. The shower and toilets were very small and it was very warm in the room.
    Belgium, Female, 25-30
  • 6.9


    04 Sep 2019
    Location is perfect. Take in consideration, that room price doesn't include towels or hand soap. In first room i didn't have place for my stuff or beddings, but staff was nice and moved me to another room.
    Finland, Female, 31-40
  • 6.9


    25 Aug 2019
    I was disappointed after this stay: looking forward to meeting new people, it turns out that this very big hostel is quite impersonnal. It is too big too actually get to know people, espdcially since they don't have a kitchen where you can cook. They make you pay extra for anything extra that they can, including storage.
    Luxembourg, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Vending Machines



  • 2015

    Worldwide Extra Large Hostel

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