Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation Penalty
- From confirmation: 25% of the stay to be charged
- 30 days out: 90% of the stay to be charged
- 7 days out: 100% of the full stay to be charged

Deposit Due of total booking value
- Upon confirmation: 25%
- 30 Days out: 75%

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Any inquiry not fitting above criteria, please do not hesitate to contact our team at

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Generator Hamburg

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

All guests under 18 need to book a private room at Generator Hamburg. And you will need to have written permission from a parent or a guardian

St. Georg is one of the coolest and most central areas in Hamburg and this is where you will find Generator.

It’s right next to the central train station in the city center. On the doorstep are great attractions such as Deichtorhallen, Landungsbruecken, Harbour City as well as the historical Speicherstadt or the famous Reeperbahn.

When you have seen and done it all head back to Generator and soak up the atmosphere. It’s a destination in its own and a great place to socialise and reflect on your experiences of the day.

Head to the bar and chill out areas to get yourself a well deserved drink or. We’ve also great beds for sleepy heads and of course you’ll be enjoying Hamburg life in the most stylish and authentic surroundings.

Choose from a great selection of rooms private and shared rooms like Single- , Twin- and Double rooms as well as Quads, six & eight bed dormitories. All of our rooms are en-suite. Our dorm beds even come with innovative mod cons like power socket, USB ports and your own LED light for late night reading. Fast and free Wi-Fi is all yours too.

To get the most out of your stay join our free daily English walking tours. We’ll see you there soon.

Breakfast not included.
International breakfast available upon request: €5.50
Monday to Friday from 7 am to 10 am
Saturday and Sunday from 7 am to 10 am

In case of no show or late cancellation, the total amount of the full booking will be charged unless the property is informed of late arrival by the guest.
Please note that for free cancellation bookings, all credit cards provided at time of booking may be charged 7 hours prior to arrival.

Bookings for 10 beds for 2 nights or more are considered group bookings. Group Terms & Conditions will apply (please contact the hostel for additional information) View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.4

  • Security 9.1

  • Location 9.4

  • Staff 8.8

  • Atmosphere 8.0

  • Cleanliness 8.8

  • Facilities 7.9

Latest Reviews

  • 9.7


    29 Feb 2020
    Brilliant place to stay with really helpful staff . It was my first stay in a hostel and I really enjoyed it
    England, Male, 31-40
  • 9.4


    15 Feb 2020
    We stayed in a group of 8 ranging from ages 24-52. The room was perfect apart from the shower being tiny but luckily, there was a communal power shower and bathroom outside the room and on each floor. The bar was good and so were the chicken wings. A little bit over priced but we didn’t use it too much. Location was perfect and lots of places to eat around. The bus, s bahn and u bahn were all outside too. Brilliant weekend !!
    Ireland, Female, 25-30
  • 8.9


    13 Mar 2020
    Laundry does take a long time, showers in the dorms are SMALL (use the public shower on each floor, much bigger), plenty of common ares to pick from, the location is great, first thing you see from the train.
    USA, Male, 25-30
  • 8.3


    29 Feb 2020
    Great location. Staff friendly. Was surprised at the size of the room (private room) x2 single beds rather than 1 double bed. Thought we booked a double room not a twin room. Bathroom was very small, could just about fit in the shower cubicle. Luckily it was only 2 nights as the room was too small for 2 people.
    Wales, Couple, 25-30
  • 8.0


    04 Mar 2020
    Great location right next to train station. Nice hangout area. Avoid using laundry if you can, dried my clothes 3 times (each time took 3 hours) & still had to hang them over radiator in room to fully dry them. Staff was nice & gave me drier tokens for no extra clothes when clothes weren’t fully dry. Food was eh. Good size roll-out luggage lockers underneath beds. Elevators are extremely slow. Showers are smallest I’ve ever seen, could barely turn around (I’m 5”1’ 90lb extremely petite female)
    USA, Female, 18-24
  • 8.0


    26 Feb 2020
    The location is perfect. They don't provide a kitchen. Their lift was the worst I have ever used. The bathroom was very small. Stayed here for one night but would not stay here again.
    India, Male, 18-24
  • 8.0


    22 Feb 2020
    Clean hostel and great location opposite main station. Difficult to meet others as no lounge or kitchen to talk in. Overall good stay if with friends.
    England, All Female Group, 25-30
  • 7.4

    Very Good

    04 Mar 2020
    Bathroom/shower is very tight, allright for a night or two. The online check in is no use, just do the regular check in, it's quicker!
    Switzerland, Female, 25-30
  • 6.0


    02 Mar 2020
    The bathroom is tiny and poorly designed. The location is close to the main tourist sites, but the immediate surrounding area is not very nice; it is far from the districts with good bars and restaurants. The hostel also doesn't have a kitchen and the laundry doesn't work well.
    Canada, Female, 18-24
  • 2.0


    22 Feb 2020
    The sheets smelled like smoke, the hand washer did not drained the water properly and there are no rules for quiet or lights for roommates to come in. Did not include towels.
    Colombia, Male, 18-24
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Vending Machines



  • 2015

    Worldwide Extra Large Hostel

View all Award Winners