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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation Penalty
- From confirmation: 25% of the stay to be charged
- 30 days out: 90% of the stay to be charged
- 7 days out: 100% of the full stay to be charged

Deposit Due of total booking value
- Upon confirmation: 25%
- 30 Days out: 75%

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Any inquiry not fitting above criteria, please do not hesitate to contact our team at groups.geham@staygenerator.com.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Generator Hamburg

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

All guests under 18 need to book a private room at Generator Hamburg. And you will need to have written permission from a parent or a guardian

St. Georg is one of the coolest and most central areas in Hamburg and this is where you will find Generator.

It’s right next to the central train station in the city center. On the doorstep are great attractions such as Deichtorhallen, Landungsbruecken, Harbour City as well as the historical Speicherstadt or the famous Reeperbahn.

When you have seen and done it all head back to Generator and soak up the atmosphere. It’s a destination in its own and a great place to socialise and reflect on your experiences of the day.

Head to the bar and chill out areas to get yourself a well deserved drink or. We’ve also great beds for sleepy heads and of course you’ll be enjoying Hamburg life in the most stylish and authentic surroundings.

Choose from a great selection of rooms private and shared rooms like Single- , Twin- and Double rooms as well as Quads, six & eight bed dormitories. All of our rooms are en-suite. Our dorm beds even come with innovative mod cons like power socket, USB ports and your own LED light for late night reading. Fast and free Wi-Fi is all yours too.

To get the most out of your stay join our free daily English walking tours. We’ll see you there soon.

Breakfast not included.
International breakfast available upon request: €7.50
Monday to Friday from 7 am to 10 am
Saturday and Sunday from 7 am to 10 am

In case of no show or late cancellation, the total amount of the full booking will be charged unless the property is informed of late arrival by the guest.
Please note that for free cancellation bookings, all credit cards provided at time of booking may be charged 7 hours prior to arrival.

Bookings for 10 beds for 2 nights or more are considered group bookings. Group Terms & Conditions will apply (please contact the hostel for additional information) View House Rules

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Reviews & Ratings

  • Value For Money 8.1

  • Security 8.9

  • Location 9.2

  • Staff 8.6

  • Atmosphere 7.8

  • Cleanliness 8.4

  • Facilities 7.7


Latest Reviews

  • 10.0

    Superb

    28 Dec 2019
    I had an amazing experience with Generator Hostel in Hamburg. It was my first time visiting Germany, and the staff were so helpful and welcoming, I felt quite comfortable. The accommodations are comfortable, clean, and cozy. The staff desk is open 24/7, and were always on hand to help with any question or concern. I even saw one of the friendly staff help an older man walk slowly from the entrance to the elevator; the staff were some of the best I've seen and absolutely generous.
    Canada, Male, 25-30
  • 9.7

    Superb

    02 Jan 2020
    Decent hostel, very up to date and modern. The ensuite felt like I was on a space ship. Right outside the train station which was nice, but with train stations comes a few odd balls on the streets. Lots of restaurants nearby in the other direction and there's a bar.
    England, Male, 25-30
  • 9.1

    Superb

    02 Jan 2020
    Good location close to the train and bus station and not too far from the attractions of Hamburg. Unfortunately said location doesn't seem to be in the best part of the city, especially at night, so something to be aware of. Comfortable beds and rooms and nice they had a number of outlets/USB ports for each bed.
    Canada, Female, 25-30
  • 8.9

    Fabulous

    04 Jan 2020
    The hostel is generally good. Secure, quiet rooms, a nice reception area and a good location. However the en-suite bathrooms and showers are tiny!!!! Especially the shower, it can be even dangerous to attempt to have a shower in there because anyone over 5 foot all is gonna struggle. Luckily there was a seperate bathroom on the floor which I ended up using instead
    Australia, Female, 18-24
  • 8.6

    Fabulous

    09 Jan 2020
    Was located very close to bus station, which made it very convenient for my late-night arrival. Beds were comfy enough, and shower and bathroom in the room were small and cramped. Lockers are big boxes that slide under the beds, and they didn't close properly, so my lock didn't fit. Overall an okay stay, staff was pretty friendly.
    Canada, Female, 18-24
  • 8.6

    Fabulous

    27 Dec 2019
    Good location, reasonable hostel but pretty quiet. Did a pub crawl through the hostel and there were only 2 of us until we met up with other groups. So turned out to be better than expected
    Australia, All Male Group, 25-30
  • 7.7

    Very Good

    25 Dec 2019
    Rooms are very nice and clean but in terms of other facilities, they do tend to try and rip money off you. For example, Bring your own padlock so you can lock up your things in the locker, otherwise they will charge you 3 euro for a lock.
    Australia, Female, 18-24
  • 6.6

    Good

    11 Jan 2020
    I was just there for one night. Is not a cosy hostel and is right near the Hauptbahnhof which can be good practically but personally I prefer local spots. The staff were helpful but did not show the kitchen (was there one?) or anything when I arrived so even to make a tea was complicated. If you want no frills, check in and check out stay this is your space. For more personal, local feeling... this is not your place.
    Australia, Female, 31-40
  • 6.3

    Good

    08 Jan 2020
    The room was nice and clean, hostel basically had everything I needed. Not the place to meet fellow travellers as a solo traveller tho.
    Finland, Female, 18-24
  • 6.3

    Good

    07 Jan 2020
    Great location but no cleaning service.
    Colombia, Couple, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Vending Machines


Awards

Nominations

  • 2015

    Worldwide Extra Large Hostel

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