Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation Penalty
- From confirmation: 25% of the stay to be charged
- 30 Days out: 90% of the stay to be charged
- 7 Days out: 100% of the stay to be charged

No show 100% of the stay to be charged

Additional Terms and Conditions

Deposit Due of the total booking value
- Upon confirmation: 25%
- 30 Days out: 75%

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Any inquiry not fitted above criteria, please do not hesitate to contact our team at

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

Generator Madrid is a 5 story building with a 3 story ‘attico’ (approximately 6161.01 m2 in total) located at the corner of Calle San Silva and Calle San Bernardo, right off of the bustling Grand Via. The building is triangular in shape and was originally built in 1930 for residential use. After the Spanish Civil War ended, the area became much more commercially oriented, and the building was transformed into a parking lot with a gas station on the main level. The area has several representative buildings of the different times, with great historical and cultural value.

We are located in one of the best areas of Madrid, right near to some of the most renowned landmarks and attractions of the city such as Templo de Debod, Parque del Retiro and Puerta de Alcala, amongst other interesting attractions that you can visit in Madrid.

We have several types of rooms in order to satisfy the needs of our guests and travellers. In this sense, we have both private and shared both accommodation options that will make the stay of our guests and travellers wonderful. On top of that, we have several common areas where the guests and travellers can get together and exchange past experiences and future plans.

You want to be spending time exploring the city, not waiting for pasta to boil! We might not have a food preparation space, however we have a restaurant and café that will cater to your every needs!

Generator Madrid Policies and Conditions:

Cancellation policy: 24h before arrival.
In case of no show or late cancellation, the total amount of the full booking will be charged unless the property is informed of late arrival by the guest.

Check in from 14:00.
Check out before 10:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes included.
Breakfast not included.


The reception service is open 24 hours per day.
No curfew.
We do not accept customers younger than 18 years of age.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
The maximum period of stay is 14 days.
Please be advised that we do not offer food preparation facilities as we have a café and restaurant in the building.
All external food and drinks are prohibited as our delicious treats are all you will need! View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.9

  • Security 9.4

  • Location 9.7

  • Staff 8.9

  • Atmosphere 8.5

  • Cleanliness 9.3

  • Facilities 8.8

Latest Reviews

  • 10.0


    24 Oct 2019
    Super friendly staff and very helpful when you ask them anything. The facilities were superb and location was right at the city center. Highly recommend this spot and will definitely come back.
    USA, Female, 25-30
  • 10.0


    20 Oct 2019
    One of the best hostels I’ve ever been. Best posible location. Super friendly and helpful staff. I’ve stayed here already 4 times and will continue do it when in Madrid. And the breakfast is a pretty much all you can eat for a very reasonable price, worthy every penny. Even food and drinks at the bar are delicious and very reasonable as well.
    Canada, Male, 41+
  • 9.7


    26 Oct 2019
    I loved it!
    Malta, Female, 18-24
  • 9.4


    31 Oct 2019
    Very nice venue. Clean and well organized. Very nice personnel.
    Romania, Female, 31-40
  • 9.1


    04 Nov 2019
    Great location and very comfortable
    Brazil, Male, 31-40
  • 8.6


    03 Nov 2019
    I liked the experience, it’s a good place for travelers!!!!
    USA, Female, 41+
  • 8.6


    15 Oct 2019
    Large hostel in a great location. As is usual with large hostels there was very little interaction among guests. The room (4 bed dorm) was very small, though a big plus was that the ensuite shower and toilet facilities were separated. The washbasin was located in the common area of the room itself. The small room size and the location of the washbasin in the common area led to tension among guests when very late arrivals or very early departures disturbed other guests who were asleep.
    Canada, Male, 41+
  • 6.3


    05 Nov 2019
    This place has not much to do with a hostel. No common areas to meet people (the rooftop terrace was closed), no kitchen, you are not allowed to bring your drinks and food. The a/c is super noisy, I had the bad luck to have people in the room who don't know how to behave. The breakfast is expensive for the quality (the jamón and wannabe scrambled eggs were truly disgusting). Yes it's new and looks fancy, it was clean and the location is good but I do not recommend it.
    Germany, Female, 25-30
  • 5.7


    26 Oct 2019
    This isn't really a hostel, the common spaces are a restaurant and bar so it never feels any more social than your average bar. There were a lot of external customers for the rooftop party on the Saturday, but the bar was closed the rest of the time. Not exactly convenient. We asked for the rugby World cup to be played on the tv at breakfast but showing there internal constant adds was a priority. If you want to overpay for a cool theme and comfy bed go for it but I'll spend my money elsewhere.
    Australia, Male, 31-40
  • 5.4


    18 Oct 2019
    It was a frustrating stay here. There were two girls checking us in and I wish I knew the name of one because I’d give her credit for her patience and kindness but the other was cranky and it seems all the staff were. You can tell how much of a purely money making business it is versus really being there to add value to the travelers experience like the hostel I’m at now is. I did sleep well however even in a dorm with 5 others; the beds were comfortable. Overall not a great experience
    USA, Female, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Elevator
  • Outdoor Terrace
  • Security Lockers
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Restaurant