Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation Penalty
- From confirmation: 25% of the stay to be charged
- 30 Days out: 90% of the stay to be charged
- 7 Days out: 100% of the stay to be charged

No show 100% of the stay to be charged

Additional Terms and Conditions

Deposit Due of the total booking value
- Upon confirmation: 25%
- 30 Days out: 75%

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Any inquiry not fitted above criteria, please do not hesitate to contact our team at

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

Generator Madrid is a 5 story building with a 3 story ‘attico’ (approximately 6161.01 m2 in total) located at the corner of Calle San Silva and Calle San Bernardo, right off of the bustling Grand Via. The building is triangular in shape and was originally built in 1930 for residential use. After the Spanish Civil War ended, the area became much more commercially oriented, and the building was transformed into a parking lot with a gas station on the main level. The area has several representative buildings of the different times, with great historical and cultural value.

We are located in one of the best areas of Madrid, right near to some of the most renowned landmarks and attractions of the city such as Templo de Debod, Parque del Retiro and Puerta de Alcala, amongst other interesting attractions that you can visit in Madrid.

We have several types of rooms in order to satisfy the needs of our guests and travellers. In this sense, we have both private and shared both accommodation options that will make the stay of our guests and travellers wonderful. On top of that, we have several common areas where the guests and travellers can get together and exchange past experiences and future plans.

You want to be spending time exploring the city, not waiting for pasta to boil! We might not have a food preparation space, however we have a restaurant and café that will cater to your every needs!

Generator Madrid Policies and Conditions:

Cancellation policy: 24h before arrival.
In case of no show or late cancellation, the total amount of the full booking will be charged unless the property is informed of late arrival by the guest.

Check in from 14:00.
Check out before 10:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes included.
Breakfast not included.


The reception service is open 24 hours per day.
No curfew.
We do not accept customers younger than 18 years of age.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
The maximum period of stay is 14 days.
Please be advised that we do not offer food preparation facilities as we have a café and restaurant in the building.
All external food and drinks are prohibited as our delicious treats are all you will need! View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.8

  • Security 9.4

  • Location 9.6

  • Staff 8.9

  • Atmosphere 8.4

  • Cleanliness 9.3

  • Facilities 8.8

Latest Reviews

  • 10.0


    09 Sep 2019
    Highly recommend the generator for anyone who loves the city! This place reminded me of New York, ambiance - shopping - food. It was a very clean facility and the staff members were helpful with any questions my friend or I had.
    USA, Female, 18-24
  • 10.0


    26 Aug 2019
    In compare with a other hostel I stayed in Madrid, this one has the best facilities and amenities for a great time.
    Puerto Rico, Male, 25-30
  • 10.0


    23 Aug 2019
    Great place for a solo traveler! Met some awesome people. This is by far the best hostel I have stayed at!
    USA, Male, 25-30
  • 9.7


    30 Aug 2019
    First time staying in a Generator and it did not disappoint. Hotel quality, everything clean, great modern facilities, comfy beds and amazing breakfast. The rooftop bar/terrace and jacuzzi area is amazing. Can be a bit hard to meet other travellers if you are travelling solo and it’s such a big place, but the location makes it easy to explore everywhere in the city. Highly recommend as it has a great balance between chill and social. Amazing value for money, excited to try other Generators.
    Australia, Female, 25-30
  • 9.7


    18 Aug 2019
    Fantastic hostel with great facilities. Excellent location with an amazing rooftop bar and hot tub area. Highly recommended for a great value, great hostel.
    Wales, Male, 31-40
  • 9.4


    08 Sep 2019
    I thought this hostel was great. Very close to metro, CLEAN, helpful staff, great location. Would stay here again!
    USA, Female, 18-24
  • 8.9


    21 Aug 2019
    The only issue with the rooms is that you cannot change the room temperature of the aircon and you have to ask in the reception to adjust the temperature. other than that i had a great stay.
    Mexico, Male, 18-24
  • 8.9


    21 Aug 2019
    Great location, very nice stuff, always there when you need something. Highly recommend this accomodation. I didn’t like that you don’t have a place to eat and prepare you own food.
    Croatia, Male, 31-40
  • 8.3


    29 Aug 2019
    Very clean and modern and good location. Feels more like a hotel and may not be the best choice for backpackers- you can’t eat outside food or drinks in the hostel, there is no kitchen and services such as breakfasts and luggage storage are more expensive than most hostels I have stayed at. One toilet per 8 person room also was frustrating at times.
    Australia, Female, 18-24
  • 8.3


    25 Aug 2019
    What you’d expect from a generator - nice, clean, new rooms. Handy storage and bed. Clean bathroom and shower. Really good location. But you can’t bring in your own food/drinks and their stuff is pretty expensive. Also have to pay extra for everything you do
    Australia, Female, 18-24
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Elevator
  • Outdoor Terrace
  • Security Lockers
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Restaurant