Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation Penalty
- From confirmation: 25% of the stay to be charged
- 30 Days out: 90% of the stay to be charged
- 7 Days out: 100% of the stay to be charged

No show 100% of the stay to be charged

Additional Terms and Conditions

Deposit Due of the total booking value
- Upon confirmation: 25%
- 30 Days out: 75%

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Any inquiry not fitted above criteria, please do not hesitate to contact our team at

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

Generator Madrid is a 5 story building with a 3 story ‘attico’ (approximately 6161.01 m2 in total) located at the corner of Calle San Silva and Calle San Bernardo, right off of the bustling Grand Via. The building is triangular in shape and was originally built in 1930 for residential use. After the Spanish Civil War ended, the area became much more commercially oriented, and the building was transformed into a parking lot with a gas station on the main level. The area has several representative buildings of the different times, with great historical and cultural value.

We are located in one of the best areas of Madrid, right near to some of the most renowned landmarks and attractions of the city such as Templo de Debod, Parque del Retiro and Puerta de Alcala, amongst other interesting attractions that you can visit in Madrid.

We have several types of rooms in order to satisfy the needs of our guests and travellers. In this sense, we have both private and shared both accommodation options that will make the stay of our guests and travellers wonderful. On top of that, we have several common areas where the guests and travellers can get together and exchange past experiences and future plans.

You want to be spending time exploring the city, not waiting for pasta to boil! We might not have a food preparation space, however we have a restaurant and café that will cater to your every needs!

Generator Madrid Policies and Conditions:

Cancellation policy: 24h before arrival.
In case of no show or late cancellation, the total amount of the full booking will be charged unless the property is informed of late arrival by the guest.

Check in from 14:00.
Check out before 10:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes included.
Breakfast not included.


The reception service is open 24 hours per day.
No curfew.
We do not accept customers younger than 18 years of age.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
The maximum period of stay is 14 days.
Please be advised that we do not offer food preparation facilities as we have a café and restaurant in the building.
All external food and drinks are prohibited as our delicious treats are all you will need! View House Rules


Welcome to five storeys of classic Spanish design at Generator Madrid, a cool refurbished 1930s building! Our rooftop terrace has its own bar and is the perfect spot for a cocktail while you admire the view. We also have common areas where you can meet fellow globe-trotters if you're looking for a companion to see the sights (make your first stop El Rastro, the city's oldest flea market). Come back to your room – they're all en-suite here – take a hot shower and grab a snack from our café before heading out to sample the nightlife.


We're on the corner of Calle San Silva and Calle San Bernardo, just off Gran Vía (probably Madrid's most famous street). Getting here from Madrid–Barajas Airport takes around 40 minutes by metro. Take line 8 to Nuevos Ministerios then change to line 6, then line 2 and ride until Santo Domingo – we're a minute away on foot. One of Madrid's best treasures, Templo de Debod (a second-century Egyptian temple reassembled in Spain), is a 13-minute walk away.

Rooms and Dorms

We have private rooms, mixed dorms and female-only dorms all with free linen. To lighten your load for the flight, private rooms come with towels and you can hire them in all other rooms. Stash your backpack in your under-bed security locker (everything should fit in the large drawers). Bunks with reading lights mean you can snuggle down with a good novel even when everyone else is fast asleep.

Extras and activities

We have a great restaurant so just sit back, snap some Insta pics of our dishes and upload them using the free Wi-Fi. Need special access? We're wheelchair friendly and we also have an elevator to make getting around the hostel easy. Air con's on hand to keep you cool. Drop by our 24-hour reception for any tips on your way out to a night's clubbing at urban-music hotspot Shôko.

View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 9.3

  • Location 9.5

  • Staff 8.7

  • Atmosphere 8.2

  • Cleanliness 9.2

  • Facilities 8.6

Latest Reviews

  • 10.0


    08 Jul 2019
    This hostel is fantastic! Highly recommend. Its a 5 min walk to the Plaza Mayor, and very walkable to other attractions. Great security, super clean and modern feel. I would definitely stay here again!
    USA, Female, 18-24
  • 9.7


    10 Jul 2019
    The location was the best ever possible!!! We enjoyed the facilities, except the jacuzzi. It was closed pretty early.
    Argentina, Couple, 25-30
  • 9.7


    29 Jun 2019
    A lovely hostel, very clean and in such a good location! Staff were always lovely and very happy to help. I especially liked the rooftop jacuzzi during the heat wave 👌 The food was a little expensive, but the hostel is right near many stores and a supermarket etc.
    Australia, Female, 18-24
  • 9.7


    23 Jun 2019
    I quite enjoyed my stay at generator. This is the second Generator Hostel I have stayed in and it did not disappoint. The rooftop patio was a nice place to hang out and socialize with other travelers. Not to mention the cold Jacuzzi's were a nice touch in the heat. Will definitely be recommending Generator Madrid to others. Thanks.
    Canada, Female, 18-24
  • 9.4


    20 Jun 2019
    Don’t normally write reviews but this was perfect, everything about it. And I overslept passed checkout and they didn’t mind.
    England, Male, 25-30
  • 8.9


    05 Jul 2019
    Great hostel stay in Madrid! The staff was very helpful and accommodating while I dealt with a medical emergency during my stay. Note: Generator feels more like a hotel than a friendly hostel to meet people, but I personally liked having some quiet time to recharge here. If you’re trying to meet other travelers and have a super social experience, I wouldn’t recommend this hostel. But if you want a comfortable and relaxing stay for a few nights to recharge - Generator is THE spot!
    USA, Male, 25-30
  • 8.9


    03 Jul 2019
    Amazing location and really friendly staff. Modern and secure facilities. Not too much of a party hostel if you’re looking for that.
    Australia, Female, 18-24
  • 8.0


    26 Jun 2019
    No kitchen no laundry no outside food or drink aloud anywhere, so unless you wanna eat out every meal or pay for their expensive restaurant... Not much sense of community since it’s so big, felt a lot like a hotel. Beds were really comfy and clean always staff to help, right next to subway. All in all really clean but pretty impersonal, if you want somewhere low key with a lot of cool people hanging out in a more boho environment this ain’t it though
    USA, Female, 18-24
  • 7.4

    Very Good

    09 Jul 2019
    I took a private room and it was deffo not worth the astronomical price of 70€ when it comes to what I had for it- a bunk bed and an open shower bathroom. There was a street next to my window on which men unloaded beer barrels at 6 am so I couldn’t sleep at all. Besides the walls are not thick at all- I could hear conversations from the hallway. The jacuzzi that was the reason I took this hostel was 11-8 so I couldn't use it staying just one night. The rooftop bar closed around 10 pm too
    Poland, Female, 18-24
  • 2.0


    03 Jul 2019
    This place received all negative feedback because I didn’t stay here. I reserved a room for four days, wasn’t able to make it the day I reserved it for, and they cancelled the reservation; still charged me the full price of the room for all four days though. Whether you’re staying at the place or not, why would you charge a person the full price, and then cancel the reservation? You received the full pay and I was left without a hostel to stay in while in Madrid. Thanks for the “great” service!
    USA, Male, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Elevator
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Restaurant