Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Guaya Hostel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Guaya Hostel has been designed thinking on you. We designed our bunker beds with extra height to sit comfortably while you browse your mobile or tablet. Exteriors provide a unique experience; you'll relax &refresh under the shade of our enormous GUAYA tree while you meet other international travellers and share amazing stories.

Guaya Hostel Policies & Conditions:

Cancellation policy: 72h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 11:00 to 23:00 .
Check out before 13:00 .

Payment upon arrival by cash, credit cards, debit cards. Exclude Diners. This property may pre authorise your card before arrival.

Taxes not included - 19.00%
Breakfast included.
No curfew.
We do not accept customers younger than 18 years of age.
Pet friendly. Only dogs in private rooms, extra 40 MXN.
Non smoking. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 9.4

  • Location 9.0

  • Staff 9.0

  • Atmosphere 8.4

  • Cleanliness 8.4

  • Facilities 8.5

Latest Reviews

  • 10.0


    30 Dec 2021
    my stay at Guaya hostel was great! it's right across the street from the ADO which is very convenient. they have free breakfast in the morning and the place is nice and chill. The owner's dog CocCo is the best :-) ...would definitely recommend this place if want somewhere nice and chill.
    USA, Male, 31-40
  • 10.0


    12 Dec 2021
    Great Place. We came back to this hostel and took beds in the dorm room even though the private was available, just so we could stay here again. Santiago was a great host. Respectful guy who's friendly but not intrusive. He sat down with us at breakfast and gave us recommendations for our roadtrip. Every place we visited that he told us about we loved.
    USA, Couple, 31-40
  • 10.0


    19 Nov 2021
    The best hostel in all my travels
    USA, Male, 25-30
  • 9.7


    13 Nov 2021
    Fantastic hostel. The owners are very friendly and attentive. The atmosphere is nice and relaxed and everyone is sociable.
    England, Male, 25-30
  • 9.4


    02 Jan 2022
    Right behind the bus station for easy arrival and exit of town, but a bit far from Centro, sights, eats, etc.Dorm right on a very noisy road
    USA, Male, 41+
  • 9.4


    22 Nov 2021
    The best hostel I've stayed at so far. Santiago and his wife are running this rather small hostel and really give you a warm-hearted welcome and stay (she can be a bit grumpy tho). I met very cool people there.
    Switzerland, Male, 25-30
  • 9.4


    04 Nov 2021
    Can’t say enough about how great the owners were! Santiago and Sara are always happy to answer any questions you might have and recommending things to do in the area. Hostel is extremely clean and a great chill vibe. Also who doesn’t love a great tasting free breakfast everyday?! They also got bikes to take around the city and the cutest little dog coco running around! Highly recommend, will definitely be back next time I’m in the Merida area!
    Canada, Male, 25-30
  • 9.1


    10 Dec 2021
    Nice little chill place near the bus station with a friendly family staff and a very playfull little pup named Coco, excellent if you need a place to relax, the included breakfast of fruit and waffles is quite good and the pool and hammocks are a very nice setting, the only issue is that the dorms window leads to a street that is a little busy in the mornings so that might wake you up but outside of that great place all around
    Mexico, Male, 25-30
  • 6.9


    07 Nov 2021
    Chill hostel. A few of the staff were friendly, a few not. Most of the rules were understandable, a few not. Location is great if you are coming in, or leaving, Merida by ADO. If you need a good working spot, there is only area for one person to have a good spot so you might be out of luck. This is not a spot to party, and the owner makes sure of it, if that is your desire go to Hostik.
    USA, Male, 41+
  • 6.6


    28 Oct 2021
    wasn’t a massive fan of here. lights go out at 11pm and it’s run by a family which I wasn’t aware of when I booked it
    Ireland, Female, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Ceiling Fan
  • Common Room
  • Fridge/Freezer
  • Microwave
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Towels Not Included
  • Wheelchair Friendly
  • 24 Hour Reception
  • Bicycle Hire
  • Express check-in / out
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Wi-Fi