Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Guaya Hostel

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Guaya Hostel has been designed thinking on you. We designed our bunker beds with extra height to sit comfortably while you browse your mobile or tablet. Exteriors provide a unique experience; you'll relax &refresh under the shade of our enormous GUAYA tree while you meet other international travellers and share amazing stories.

Guaya Hostel Policies & Conditions:

Cancellation policy: 72h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 11:00 to 23:00 .
Check out before 13:00 .

Payment upon arrival by cash, credit cards, debit cards. Exclude Diners. This property may pre authorise your card before arrival.

Taxes not included - 19.00%
Breakfast included.
No curfew.
We do not accept customers younger than 18 years of age.
Pet friendly. Only dogs in private rooms, extra 40 MXN.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.5

  • Security 9.6

  • Location 9.3

  • Staff 9.6

  • Atmosphere 8.4

  • Cleanliness 9.4

  • Facilities 8.6

Latest Reviews

  • 10.0


    19 Jan 2020
    Such a great stay! This was our first hostel on the trip, and it was such a warm home. Miguel is very friendly and willing to help with whatever questions you might have. You can tell he cares about the hostel he is running and everything he does. The breakfast is very nice, with delicious waffle and fresh fruit. 100% recommend.
    Netherlands, Male, 18-24
  • 10.0


    04 Jan 2020
    Best place to stay in merida
    Canada, Female, 25-30
  • 9.7


    14 Mar 2020
    Miguel is amazing and so helpful! He gives tips on things to see and do, and makes delicious waffles and fresh fruit for breakfast every morning. Close to bus station and parks. Very clean!
    Scotland, Female, 25-30
  • 9.7


    06 Mar 2020
    Honestly couldn’t recommend enough! We stayed in. A private room w an en-suite! Amazing value for money, it’s basic but in the best way! Comfy bed!!!! Miguel, who hosts the hostel, is sooooo lovely! He speaks very good English if you can’t speak much Spanish! He made us waffles every morning with fresh fruit and coffee and orange juice! They’re a new hostel, so it was a little quiet but perfect for us! If you want a chill couple of days I would 100% go! Merida is so lovely too! Thanks Miguel!!!!
    England, Couple, 18-24
  • 9.4


    16 Feb 2020
    Really loved my stay here. Miguel greeted me like family the moment I arrived and gave me tips to visit around the city. It's very clear that he wants to do what's best for his guests and help them in every way that he can. It's walking distance from the bus station and less than a 15min drive from the airport. Showers were hot, wifi was good, and I enjoyed the complimentary breakfast. I felt at home here. There weren't too many people staying, but I made friends with those who were!
    USA, Couple, 25-30
  • 9.4


    21 Jan 2020
    Amazing place, relaxed, safe, nicely designed dorms. Owner is really welcoming, I highly recomend this place to stay in Merida!
    Slovenia, Male, 31-40
  • 9.4


    30 Dec 2019
    We had a great stay in the private room at Guaya Hostel. It was very clean, comfortable, and quiet. Miguel was so helpful and always around if needed. The breakfast was good quality and the location next to the ADO was very convenient for getting in/out of Merida.
    USA, Couple, 31-40
  • 8.9


    16 Feb 2020
    Great location near the bus stop for exploring the surrounding area. Easy walk to El Centro. Very relaxing place. Extremely secure hostel. Miguel and Sergio are the nicest people.
    USA, Male, 25-30
  • 8.9


    24 Jan 2020
    We stayed for one night because the hostel was close to the ADO terminal. Really friendly and helpful staff. Dorms we're clean and had good lockers. Recommended 🙂
    England, Couple, 31-40
  • 8.6


    04 Mar 2020
    Miguel was so lovely and looked after us! The hostel is right next to the ADO CAME which was great for us because we had an early morning bus. It was a 15min walk to the bar area but that was nothing really. We had a great stay
    England, Couple, 25-30
Read all reviews


  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Bicycle Parking
  • Ceiling Fan
  • Common Room
  • Microwave
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Towels Not Included
  • Wheelchair Friendly
  • 24 Hour Reception
  • Bicycle Hire
  • Internet Access
  • Late check-out
  • Towels for hire
Food & Drink
  • Cafe
  • Mini-Supermarket