Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Guaya Hostel

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

Guaya Hostel has been designed thinking on you. We designed our bunker beds with extra height to sit comfortably while you browse your mobile or tablet. Exteriors provide a unique experience; you'll relax &refresh under the shade of our enormous GUAYA tree while you meet other international travellers and share amazing stories.

Guaya Hostel Policies & Conditions:

Cancellation policy: 24h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 11:00 to 23:00 .
Check out before 13:00 .

Payment upon arrival by cash, credit cards, debit cards. Exclude Diners. This property may pre authorise your card before arrival.

Taxes not included - 19.00%
Breakfast included.
No curfew.
We do not accept customers younger than 18 years of age.
Pet friendly. Only dogs in private rooms, extra 40 MXN.
Non smoking. View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.4

  • Location 8.4

  • Staff 8.9

  • Atmosphere 8.8

  • Cleanliness 9.4

  • Facilities 8.6

Latest Reviews

  • 10.0


    08 Mar 2022
    great hostel! its a family hostel and they welcome you in to their family. we all sat together at breakfast which was great fun. no party vibes here
    England, Male, 31-40
  • 10.0


    30 Dec 2021
    my stay at Guaya hostel was great! it's right across the street from the ADO which is very convenient. they have free breakfast in the morning and the place is nice and chill. The owner's dog CocCo is the best :-) ...would definitely recommend this place if want somewhere nice and chill.
    USA, Male, 31-40
  • 10.0


    12 Dec 2021
    Great Place. We came back to this hostel and took beds in the dorm room even though the private was available, just so we could stay here again. Santiago was a great host. Respectful guy who's friendly but not intrusive. He sat down with us at breakfast and gave us recommendations for our roadtrip. Every place we visited that he told us about we loved.
    USA, Couple, 31-40
  • 10.0


    19 Nov 2021
    The best hostel in all my travels
    USA, Male, 25-30
  • 9.4


    02 Jan 2022
    Right behind the bus station for easy arrival and exit of town, but a bit far from Centro, sights, eats, etc.Dorm right on a very noisy road
    USA, Male, 41+
  • 9.4


    22 Nov 2021
    The best hostel I've stayed at so far. Santiago and his wife are running this rather small hostel and really give you a warm-hearted welcome and stay (she can be a bit grumpy tho). I met very cool people there.
    Switzerland, Male, 25-30
  • 9.1


    24 Mar 2022
    This was a pleasant, peaceful hostel. It is quaint yet still spaces for privacy and for being social and meeting other travellers. I appreciate that it’s not a crazy party vibe yet happy and friendly. Although the owners spoke be flush they allowed me to speak my poor Spanish as I learn 🙏🏻 Their young boy and their friendly doggy were so lovey and welcoming. Guaya hostal was clean and well taken care of. Good breakfast including a variety of fruit. The high bed had a very comfy mattress and great
    Canada, Female, 41+
  • 9.1


    10 Mar 2022
    I slept well in my dorm. I could arrive home at any time i wanted with my key. Big lockers to fit all your stuff. The staff drives the place with passion. They live there, and they have it because they like it. They spend time talking with you about what to do. They seem genuinely interested in you as a person. Breakfast was fruit bowl and a waffle along with juice and coffee/tee. They are still working on the outside facilities. 2 minute walk from bus station, 15 minutes from center of city
    Denmark, Male, 18-24
  • 9.1


    10 Dec 2021
    Nice little chill place near the bus station with a friendly family staff and a very playfull little pup named Coco, excellent if you need a place to relax, the included breakfast of fruit and waffles is quite good and the pool and hammocks are a very nice setting, the only issue is that the dorms window leads to a street that is a little busy in the mornings so that might wake you up but outside of that great place all around
    Mexico, Male, 25-30
  • 7.7

    Very Good

    27 Jan 2022
    The hostel is definitely secure and clean, staff is very friendly and I really enjoyed the breakfast. However, the 3-layer bunk bed is horrible if you’re in the last level (no shelves, high stair to climb holding your things, and lot of shakes from the beds below), plus the sound insulation with the road is inexistent, it seemed like motorbikes and trucks were passing in front of my bed. I suggest you ask for a low bed and bring your earplugs. The historical city center is a 15-20 minutes walk.
    Italy, Male, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Towels Not Included
  • Utensils
  • Wheelchair Friendly
  • 24 Hour Reception
  • Bicycle Hire
  • Express check-in / out
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi