Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Southern, Gulf Coast city made it an ideal choice for a HI USA hostel and we think you’ll agree. Our completely renovated and modernized building features a spectacular interior mezzanine, expansive kitchen and dining room, and spacious common areas. HI New Orleans will wow hostel newbies and veterans alike. Have drink in our café‘ and meet other travellers over our unique fusion cuisine, or join a tour led by a local volunteer to discover the city beyond the beads and masks.

Located just across the street from the French Quarter, HI New Orleans is truly centrally located with quick access to many of our city’s vibrant neighborhoods and must-see attractions. You can experience everything from crawfish and beignets to zydeco and parades, and so much more. Be one of the first guests to stay here!

HI New Orleans features immaculately clean first-class dorms featuring ample storage, electronic locks & lockers, bunk lights, privacy curtains, very sturdy bunks, super comfy mattresses, in-locker charging, and access to more single-occupancy hall baths & showers than you will ever need. Our private rooms all feature a Queen Bed, ensuite bathroom, chromecast TV, and room safes. Book our “Queen with Bunks” private room to include a bunk bed and accommodate four. We include free breakfast with your stay, offer free or inexpensive hostel tours and events, and our whole hostel has fantastic WiFi coverage.

Your question of where to stay in New Orleans has been answered!

HI New Orleans Policies & Conditions:

Cancellation policy: 24h before arrival.

Check in from 15:00 to 23:00 .
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes not included - 16.2%
Taxes not included - occupancy tax 1 USD per person per night.

In order to accommodate travelers, HI New Orleans can not accommodate residents of Orleans Parish, nor adjoining parishes.

HI USA is a non-profit membership organization, a $4 daily membership is assessed for non-members.


Reception: 24 hours.
Breakfast included.
No curfew.
Non smoking.
The maximum period of stay is of 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.7

  • Security 9.9

  • Location 9.7

  • Staff 9.8

  • Atmosphere 9.5

  • Cleanliness 9.6

  • Facilities 9.8

Latest Reviews

  • 10.0


    11 Oct 2019
    Everything about this hostel was perfect. The staff is amazing, the location is perfect, and I felt secure while I slept. I loved the privacy curtains on the beds. The lockers were spacious. The complimentary breakfast was great. I hope i'll be able to visit again
    USA, Female, 25-30
  • 10.0


    10 Oct 2019
    This hostel was really great! The most comfortable bed I have ever slept in, nice and clean accommodations, and really friendly staff. They were also outstanding when we had to be evacuated due to the collapse of the Hard Rock Hotel across the street, letting us know the situation, enabling us gather our things, and helping find other accommodations. Definitely plan on staying here again the next time I come to New Orleans.
    USA, Female, 31-40
  • 10.0


    07 Oct 2019
    Indian female here, I was on a solo trip to New Orleans and had the best time of my life!! I will echo what others have said, cleanliness, kindness and the happy vibe!
    India, Female, 31-40
  • 10.0


    04 Oct 2019
    Brand new and incredible facilities. Comfortable beds each with a shelf, light, outlet, and curtain for privacy. Rooms are spacious and plenty of large individual bathrooms with showers are on each floor. Everything here was well planned and designed. One of the very best hostels I’ve stayed at.
    USA, Male, 31-40
  • 10.0


    03 Oct 2019
    Very comfortable bedding, clean individual toilet rooms, close proximity to French Quarter, very secure and friendly staff. I will definitely be back!
    USA, Male, 41+
  • 10.0


    01 Oct 2019
    Soooo amazing!!! Very easy public transportation and walkable! 202 and E-2 stop bus to airport only 2-3 blocks to walk from hostel! They have more than 4 bathrooms every floors!! Highly recommend you!! Air conditioned all days!! WiFi is so strongest!!
    USA, Male, 25-30
  • 9.7


    11 Oct 2019
    Enjoyed my stay at NOLA's newest hostel. Very new nice and clean facilities. This part of Canal street can be a bit rough at night, but the front door security is solid. Unfortunately,I was there when the new Hard Rock building across the street collapsed. The staff politely went room to room to evacuate us and kept us as up-to-date on information as they received it. They worked with the police to allow us to be escorted back in to grab our belongings since the building was closed indefinitely.
    USA, Male, 25-30
  • 9.1


    04 Oct 2019
    Such an amazing hostel. Perfect walking distance from the French Quarter. My only two recommendations are they should offer more activities through the week and at night and they need to lower the air conditioning in the restrooms and rooms. Overall such a great place!
    USA, Female, 18-24
  • 9.1


    01 Oct 2019
    What I loved about the hostel was the free tours, it made it so easy to meet new people and make friends! There was a very nice community feel. The kitchen was also lovely, as was the rooms and bathrooms. The lock on my locker did malfunction and due to the technology the staff had to just break it down to get my things out, however they were so helpful and fixed the issue right away. Overall I enjoyed my stay here and would absolutely recommend it!
    USA, Female, 25-30
  • 8.9


    06 Oct 2019
    Very clean rooms and it is perfect with the privacy curtain. Staff was friendly. This is a luxurious hostel! First-timers might get the impression that all hostels look like this but that is not the case. This hostel is extraordinary. It is very nice. Bathrooms are OK. Only negative thing I had was that I had zero contact with my roommates and this most likely because of the privacy curtain, even though I really liked having the privacy. I met alot of nice people on the communal areas.
    Belgium, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Dishwasher
  • Dryer
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi