Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

In 2021, Hostelling International became a signatory of the Global Tourism Plastics Initiative (GTPI), led by the UN Environment?Programme?(UNEP) and the World Tourism Organization (WTO), in collaboration with the Ellen MacArthur Foundation. Read about our commitments on the one planet network website.

We are a proud recipient of HostelWorld's 2020 'Best New Hostel in the World' Hoscar!

Our completely renovated and modernized historic building features a spectacular interior mezzanine, expansive kitchen and dining room, and spacious common areas. HI New Orleans will wow hostel newbies and veterans alike with our comfortable rooms and thoughtful amenities. Proceed right through our lobby to visit Bésame, our local restaurant partner, for cocktails and exquisite Latin American cuisine.

Located just across the street from the French Quarter, HI New Orleans is truly centrally located with quick access to many of our city's vibrant neighborhoods and must-see attractions. You can experience everything from crawfish and beignets to zydeco and parades, and so much more.

HI New Orleans features immaculately clean first-class dorms featuring ample storage, electronic locks & lockers, bunk lights, privacy curtains, very sturdy bunks, super comfy mattresses, in-locker charging, and access to more single-occupancy hall baths & showers than you will ever need. Our private rooms all feature a Queen Bed, ensuite bathroom, chromecast TV, and room safes. Book our Queen with Bunks private room to include a bunk bed and accommodate four. We offer free or inexpensive hostel tours and events and our whole hostel has fantastic WiFi coverage.

Your question of where to stay in New Orleans has been answered!

HI New Orleans Policies & Conditions:

Cancellation policy: 24h before arrival.

Check in from 15:00 to 3:00.
Check out before 11:00.

Payment upon arrival by cash, credit cards, debit cards. Credit cards must be in the guest's name, gift cards are not accepted.
This property may pre-authorize your card before arrival.

Taxes not included - 16.2%
Taxes not included - city occupancy tax 1 USD per person per night.

In order to accommodate travelers, HI New Orleans can not accommodate residents of Orleans Parish, nor adjoining parishes.

HI USA is a non-profit membership organization, a $4 daily membership is assessed for non-members.


Reception: 24 hours.
No curfew.
Non smoking.
All rooms are within guest access-only areas.
The maximum period of stay is of 21 days within a calendar year.

Masks which cover the mouth and nose are required in all common spaces & dorms unless actively, eating, sleeping, or drinking.
Guests who exhibit symptoms of Covid-19 will not be checked in. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 9.7

  • Location 9.7

  • Staff 9.4

  • Atmosphere 8.9

  • Cleanliness 9.4

  • Facilities 9.5

Latest Reviews

  • 10.0


    14 Nov 2021
    cleanest hostel i have ever stayed in! was recommending it to friends before i even checked out. love how accepting and welcoming the staff is to all ways of life! definitely coming back.
    USA, Female, 18-24
  • 10.0


    06 Nov 2021
    Very comfortable beds, clean public areas, and conveniently located on Canal Street. Felt like a hostel for young, responsible, respectful adults. Highly recommend for a short stay.
    USA, Female, 31-40
  • 10.0


    05 Nov 2021
    Perfect stay! Everything about this hostel is great. Very clean, friendly/welcoming staff, nice social area in the lobby, big kitchen area, and comfortable beds. Would definitely recommend and would stay here again.
    USA, Male, 25-30
  • 9.7


    11 Nov 2021
    My shower shoes disappeared after my first night. The front desk really tried to get them back for me and all of their efforts were greatly appreciated. The halls were a bit loud but the ear plugs provided at the desk were awesome. I've stayed in a few hostels but this one is my favorite. The staff is awesome and the beds are super comfy with duvets that make it really cozy. Overall, I had a great stay.
    USA, Female, 31-40
  • 9.7


    29 Oct 2021
    Very nice location and place to stay at. Right off of the main drag and has excellent amenities. Highly recommended if you get a group to fill a room
    USA, Male, 25-30
  • 9.4


    29 Oct 2021
    We loved the rooms and the beds! The location was pretty convenient being on Canal St! And the facilities were very cool with the kitchen space and all of the space in the lobby as well! Hopefully we will be able to come back and experience this location during a time when we can safely hang out with the HI Community.
    USA, Female, 25-30
  • 9.1


    29 Oct 2021
    Pretty solid in 2021.
    Antarctica, Male, 25-30
  • 8.9


    21 Nov 2021
    I had a good stay but there wasn't any planned activities so it was hard to meet people as a solo traveller and someone in my room was snoring very loudly so I never got a good night of sleep.
    England, Female, 18-24
  • 8.0


    15 Nov 2021
    Hi hostels across America have always been at far from mediocre hostel. The facilities, securities, and cleanliness are evident. The location is great. Though, the door in my room is really loud and noisy. Moreover, There is also an additional cost of $4 per day on top of the Hi hostels rate so please beware.
    Philippines, Male, 31-40
  • 7.4

    Very Good

    28 Oct 2021
    Great location near Bourbon and not too far from other sites. Due to covid there were zero activities offered so it was a pretty boring stay unless you just played pool the entire time. Which is odd as the city is pretty much opened back up.. Felt more like a hotel than hostel. No free breakfast either yet they charged the same price as if they offered it. The only thing they had was free coffee or tea packets. Overall the facilities were great, huge kitchen and it was clean.
    USA, Female, 31-40
Read all reviews


  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Dishwasher
  • Dryer
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • ATM
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Pool Table
  • Wi-Fi


  • 2020

    1st, Best New Large Hostel

View all Award Winners