Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations and changes for Group OTA bookings
• The deposit amount paid at the time of reservation is non-refundable.
• Cancellations within 28 -14 days prior to arrival forfeit the deposit amount.
• Cancellations within fourteen (14) days of arrival date are 100% non-refundable.
• A maximum of ten (10%) percent reduction in group size is accepted up to fourteen (14) days prior to date of arrival for a refund. Any request to increase the group size will be accommodated, subject to availability.
• Hostel reserves the right to cancel reservations not paid for in full fourteen (14) days in advance of group arrivals.
• Group “no shows” will not be refunded. HI will hold the booking for the duration of the reservation provided that payment has already been received as required.

Additional Terms and Conditions

DEPOSIT: Group bookings will be secured with a credit card or the first night accommodation paid within 7 days of booking. The client must prepay reservations in full, 30 days prior to the group arrival at the hostel. Payments by Visa, MasterCard, bank transfer or cheque (CAD) are welcome.
GROUP ACCOMMODATION AGREEMENT: The group leader must sign a Group Accommodation Agreement, prepared by Hostelling International, to confirm reservation details. This document is required at time of booking.
GROUP ROOMING LIST: A rooming list is required two weeks prior to arrival. List should specify first and last names, gender and any specific rooming requests.

Terms and Conditions for OTA Group bookings
• A signed contract from Hostelling International is required to confirm room block. A Hostelling International Group representative will contact you once the reservation has been submitted.
• A credit card is required to secure the reservation and to charge the deposit amount. Visa and Mastercard are accepted.
• The deposit amount is non-refundable
• If the group requires exclusive use of rooms, the extra beds must be reserved and paid for.
• Final balance is due within 28 days of arrival and will be charged to the credit card supplied.
• Groups that cancel within 14 days of arrival are 100% non-refundable.
• Dorm rates are based on per person per night. Private room rates are based on double occupancy unless otherwise specified.
• Rates may vary depending on room type, seasonal, weekday or weekend periods.
• Changes made to this booking must be confirmed to the group in writing by the Group Reservation Agent.
• The Group must provide a group rooming list 14 days prior to the Group’s arrival. The group rooming list will include first and last names, gender and indicate requested room assignment
• Children under 6 years of age are only permitted in private rooms, not in dorms unless the party has rented the entire dorm
• Sleeping bags are not permitted at the hostel due to sanitary reasons. Therefore the hostel supplies all linen at no extra charge. (Sheets, blankets, pillows, pillow cases and towels.)
• While at the hostel, the group is responsible for following the rules and policies of the hostel. The group will be held responsible for any damage or misbehavior of the group.
• Upon arrival of the group the group leader must make themselves known to the front desk (or manager) of the hostel. At that time they will be instructed as to the policies and expectations of the hostel. We request that one person pick up the keys and distribute to the group unless other arrangements have been made.

Additional Info:

Blackout dates may apply,
If group is booking 50 or more beds then a 50% deposit is required at the time of reservation.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Welcome to Canada's west coast playground. If you love adrenaline highs, this is heaven! Skiing, boarding, mountain biking, bungee, zip lining, whitewater rafting, snowmobiling, ATVs... we've got it all!

Opened in July 2010, HI-Whistler is a purpose-built facility that was originally used as part of the athlete's accommodation during the 2010 Winter Olympics. Our amazing facility is the new standard of hosteling with all the amenities you'd expect and then some. Our private rooms are more luxurious than some luxury hotels and our four-person dorm room almost feels private. You'll never find a better hostel than this one!

Our onsite cafe Cheaky's serves local beer and ciders as well as house-made meals, snacks and delicious specialty coffees. Open from 7am to late daily.

Store your skis, board and bike in our storage room. Hang out in our TV lounge equipped with a 52' HDTV and meet some new cool folks on our patios or over a game of pool!

See you soon!

Please note that HI/YHA discounts are not available to members as part of this booking. Price does not include 16% tax. View House Rules


HI Whistler sets a whole new standard of hostelling, with all the facilities you'd expect – and more. Our building was originally designed as athletes' accommodation for the 2010 Winter Olympics, making it the ideal base for discovering the thrills of Canada's West Coast playground. Hungry? Our on-site café, Cheaky's, serves local beer and ciders, as well as home-cooked meals and specialty coffees. By night, relax in our TV lounge (we have a whopping 52-inch HD TV!) or our games room, where you could get involved in a mini pool tournament.


Our hostel's right at the foot of Whistler Mountain on the borders of the lovely Garibaldi Provincial Park. We're in the ideal spot for skiing, snowboarding, mountain biking, bungee jumping, whitewater rafting, snowmobiling... basically, you can get those adrenaline highs right on our doorstep! You'll find us just outside of Whistler Village itself, but we're well connected with buses – just catch the number 20 or 20X (the express) from the stop 150m down the road (the journey takes about 25 minutes). Coming here by car? Park for free in our guest-only spaces. We offer airport transfers too.

Rooms and Dorms

Our private rooms are modern and – if we may say so ourselves – more sumptuous than some luxury hotels! If you're staying in a dorm room, you're still in luck, as they're small enough to almost feel private. We have both single-sex and mixed dorms. We'll treat you to Wi-Fi, bed linen, towels and storage lockers for free, and you can get to your room easily via an elevator.

Extras and activities

Keep your skis, board and bike safe in our storage room when you're heading out, and be sure to grab a free map from the reception desk if you're not familiar with the area. We have a fully equipped kitchen that's open 24 hours a day if you want to rustle up a snack... and a vending machine for quick sugar fixes.

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Reviews & Ratings

  • Value For Money 8.4

  • Security 9.3

  • Location 7.6

  • Staff 9.3

  • Atmosphere 8.7

  • Cleanliness 9.3

  • Facilities 9.0

Latest Reviews

  • 10.0


    21 Sep 2019
    one of the nicest staffs ever!!! and also super clean. good job you guys. cant to go back and stay at this place.
    USA, Female, 25-30
  • 10.0


    20 Sep 2019
    super clean and new facilities. friendly and informative staff, will return for sure
    Canada, Female, 41+
  • 9.4


    09 Jan 2020
    Great hostel, really friendly and helpful staff, very clean with a good kitchen. It is a bit far out, but the bus stop is just outside the hostel and you can get on the mountain at Creekside which is only 10 minutes on the bus so it’s very easy to get around. Would strongly recommend this hostel.
    England, Female, 31-40
  • 9.4


    02 Jan 2020
    Really nice hostel and great staff.
    Canada, Female, 31-40
  • 9.1


    02 Jan 2020
    All in all a great hostel, but my bed was probably the loudest bed in the world. Even moving the my arm or my head during sleep woke me and others up. Moving from laying down to an upward position was that loud that people had to stop their conversations inside the room until I was finished moving. Real bummer.
    Germany, Male, 18-24
  • 9.1


    02 Jan 2020
    HI Whistler has great facilities, a friendly and relaxed atmosphere, comfortable beds and private bathrooms! It is a little far out from Whistler and Creekside but very close to a bus stop which takes you anywhere you need to go. Definitely recommend if you are looking for a more affordable stay in Whistler.
    Australia, Female, 18-24
  • 9.1


    08 Sep 2019
    Such a well equipped hostel! They have everything you need and make it all very easily accessible. Great and friendly staff and clean rooms and bed :) Thanks for a great stay!
    England, Male, 31-40
  • 8.9


    09 Nov 2019
    Overall my stay was very good except of I would appreciate if the staff would provide some soap in the bathroom. Any other hotel I’ve been they have room service they have soap in little packets for you but here their was none. I would appreciate if their would have coffee packet in the room. For such a high price you pay the room nothing was available.
    Canada, Female, 25-30
  • 8.9


    16 Sep 2019
    Stayed there for 2 nights in a female dorm in september. Like the other Hi Hostels it is a clean place with a lot of facilities. Not so close to the center but close to nice trails. They have a big kitchen and common area, no free breakfast. Every bed has it s locker and the bathroom is outside the room.
    Germany, Female, 41+
  • 8.9


    14 Sep 2019
    Quick and easy check in. Staff easy to deal with. Comfy beds.Nothing bad to say
    Canada, Male, 41+
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Elevator
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Cafe
  • Vending Machines
  • Board Games
  • DVD's
  • Games Room
  • Pool Table