Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations and changes for Group OTA bookings
• The deposit amount paid at the time of reservation is non-refundable.
• Cancellations within 28 -14 days prior to arrival forfeit the deposit amount.
• Cancellations within fourteen (14) days of arrival date are 100% non-refundable.
• A maximum of ten (10%) percent reduction in group size is accepted up to fourteen (14) days prior to date of arrival for a refund. Any request to increase the group size will be accommodated, subject to availability.
• Hostel reserves the right to cancel reservations not paid for in full fourteen (14) days in advance of group arrivals.
• Group “no shows” will not be refunded. HI will hold the booking for the duration of the reservation provided that payment has already been received as required.

Additional Terms and Conditions

DEPOSIT: Group bookings will be secured with a credit card or the first night accommodation paid within 7 days of booking. The client must prepay reservations in full, 30 days prior to the group arrival at the hostel. Payments by Visa, MasterCard, bank transfer or cheque (CAD) are welcome.
GROUP ACCOMMODATION AGREEMENT: The group leader must sign a Group Accommodation Agreement, prepared by Hostelling International, to confirm reservation details. This document is required at time of booking.
GROUP ROOMING LIST: A rooming list is required two weeks prior to arrival. List should specify first and last names, gender and any specific rooming requests.

Terms and Conditions for OTA Group bookings
• A signed contract from Hostelling International is required to confirm room block. A Hostelling International Group representative will contact you once the reservation has been submitted.
• A credit card is required to secure the reservation and to charge the deposit amount. Visa and Mastercard are accepted.
• The deposit amount is non-refundable
• If the group requires exclusive use of rooms, the extra beds must be reserved and paid for.
• Final balance is due within 28 days of arrival and will be charged to the credit card supplied.
• Groups that cancel within 14 days of arrival are 100% non-refundable.
• Dorm rates are based on per person per night. Private room rates are based on double occupancy unless otherwise specified.
• Rates may vary depending on room type, seasonal, weekday or weekend periods.
• Changes made to this booking must be confirmed to the group in writing by the Group Reservation Agent.
• The Group must provide a group rooming list 14 days prior to the Group’s arrival. The group rooming list will include first and last names, gender and indicate requested room assignment
• Children under 6 years of age are only permitted in private rooms, not in dorms unless the party has rented the entire dorm
• Sleeping bags are not permitted at the hostel due to sanitary reasons. Therefore the hostel supplies all linen at no extra charge. (Sheets, blankets, pillows, pillow cases and towels.)
• While at the hostel, the group is responsible for following the rules and policies of the hostel. The group will be held responsible for any damage or misbehavior of the group.
• Upon arrival of the group the group leader must make themselves known to the front desk (or manager) of the hostel. At that time they will be instructed as to the policies and expectations of the hostel. We request that one person pick up the keys and distribute to the group unless other arrangements have been made.

Additional Info:

Blackout dates may apply,
If group is booking 50 or more beds then a 50% deposit is required at the time of reservation.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Welcome to Canada's west coast playground. If you love adrenaline highs, this is heaven! Skiing, boarding, mountain biking, bungee, zip lining, whitewater rafting, snowmobiling, ATVs... we've got it all!

Opened in July 2010, HI-Whistler is a purpose-built facility that was originally used as part of the athlete's accommodation during the 2010 Winter Olympics. Our amazing facility is the new standard of hosteling with all the amenities you'd expect and then some. Our private rooms are more luxurious than some luxury hotels and our four-person dorm room almost feels private. You'll never find a better hostel than this one!

Our onsite cafe Cheaky's serves local beer and ciders as well as house-made meals, snacks and delicious specialty coffees. Open from 7am to late daily.

Store your skis, board and bike in our storage room. Hang out in our TV lounge equipped with a 52' HDTV and meet some new cool folks on our patios or over a game of pool!

See you soon!

Please note that HI/YHA discounts are not available to members as part of this booking. Price does not include 16% tax. View House Rules

Overview

HI Whistler sets a whole new standard of hostelling, with all the facilities you'd expect – and more. Our building was originally designed as athletes' accommodation for the 2010 Winter Olympics, making it the ideal base for discovering the thrills of Canada's West Coast playground. Hungry? Our on-site café, Cheaky's, serves local beer and ciders, as well as home-cooked meals and specialty coffees. By night, relax in our TV lounge (we have a whopping 52-inch HD TV!) or our games room, where you could get involved in a mini pool tournament.

Location

Our hostel's right at the foot of Whistler Mountain on the borders of the lovely Garibaldi Provincial Park. We're in the ideal spot for skiing, snowboarding, mountain biking, bungee jumping, whitewater rafting, snowmobiling... basically, you can get those adrenaline highs right on our doorstep! You'll find us just outside of Whistler Village itself, but we're well connected with buses – just catch the number 20 or 20X (the express) from the stop 150m down the road (the journey takes about 25 minutes). Coming here by car? Park for free in our guest-only spaces. We offer airport transfers too.

Rooms and Dorms

Our private rooms are modern and – if we may say so ourselves – more sumptuous than some luxury hotels! If you're staying in a dorm room, you're still in luck, as they're small enough to almost feel private. We have both single-sex and mixed dorms. We'll treat you to Wi-Fi, bed linen, towels and storage lockers for free, and you can get to your room easily via an elevator.

Extras and activities

Keep your skis, board and bike safe in our storage room when you're heading out, and be sure to grab a free map from the reception desk if you're not familiar with the area. We have a fully equipped kitchen that's open 24 hours a day if you want to rustle up a snack... and a vending machine for quick sugar fixes.

View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 9.3

  • Location 7.6

  • Staff 8.8

  • Atmosphere 8.1

  • Cleanliness 9.0

  • Facilities 9.0


Latest Reviews

  • 10.0

    Superb

    18 May 2019
    I was skeptical staying in a hostel for the first time and not in the village but it was awesome! The staff was very helpful, the cafe has great food to offer, parking is free, and the beds were very comfortable. I don’t have any complaints about our stay and we WILL be coming back soo .
    USA, Female, 31-40
  • 10.0

    Superb

    08 May 2019
    Such an awesome clean hotel with very friendly staff. Awesome location next to the bus stop to go into town. Rooms were great! overall experience was amazing!
    Australia, Male, 18-24
  • 10.0

    Superb

    19 Apr 2019
    Bloody awesome place to stay, loved the facilities, staff were awesome.
    New Zealand, Male, 18-24
  • 9.4

    Superb

    31 May 2019
    The staff were very polite and helpful. The shuttle to take you to Whistler village is a 1 minute walk from the front entrance. The beds are very comfortable.
    Canada, Male, 25-30
  • 9.4

    Superb

    28 May 2019
    Really great building and staff, facilities such as the kitchen were well equipped. It was all very clean, I was impressed. It’s a bit of a ways away from Whistler mountain, but I knew that beforehand and the bus is pretty efficient. I’m quite happy overall!
    Canada, Male, 18-24
  • 8.9

    Fabulous

    31 May 2019
    Good hostel. Staff is super chill. Nice bunch in there. Super clean. Can't really complain
    Germany, Male, 25-30
  • 8.3

    Fabulous

    14 Jun 2019
    The beds were so squeaky it woke us and our roommates up multiple times. No quietly getting out of bed to run to the loo, you will be waking the whole room! One shower and bathroom between two four bed dorms was very inconvenient. The hostel common areas were very clean and had a great big kitchen, just about about the rooms.
    Ireland, Couple, 25-30
  • 8.3

    Fabulous

    17 May 2019
    Clean & organized & handy & well priced, other guests were noisy and the noise carried too easily between rooms, floors & from hallways to late into the evening.
    Canada, Male, 41+
  • 6.3

    Good

    12 Apr 2019
    Paid for bar hop at the front desk, run externaly. Asked front desk if i couldn't find the organisers at the meeting location how would i go about communicating with them or find them. Was assured it would be ok. Wasn't able to find the group so went back. Spoke to front desk, simply said sorry, and walked off, no reimbursement for poor communication. Clealiness was great but beds were incresibly creaky, could hear every movement making it difficult to sleep.
    Australia, Male, 25-30
  • 3.4

    Rating

    14 Jun 2019
    Absolutely terrible set up for a hostel
    Canada, Male, 41+
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Elevator
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Cafe
  • Vending Machines
Entertainment
  • Board Games
  • DVD's
  • Games Room
  • Pool Table


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