Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations and changes for Group OTA bookings
• The deposit amount paid at the time of reservation is non-refundable.
• Cancellations within 28 -14 days prior to arrival forfeit the deposit amount.
• Cancellations within fourteen (14) days of arrival date are 100% non-refundable.
• A maximum of ten (10%) percent reduction in group size is accepted up to fourteen (14) days prior to date of arrival for a refund. Any request to increase the group size will be accommodated, subject to availability.
• Hostel reserves the right to cancel reservations not paid for in full fourteen (14) days in advance of group arrivals.
• Group “no shows” will not be refunded. HI will hold the booking for the duration of the reservation provided that payment has already been received as required.

Additional Terms and Conditions

DEPOSIT: Group bookings will be secured with a credit card or the first night accommodation paid within 7 days of booking. The client must prepay reservations in full, 30 days prior to the group arrival at the hostel. Payments by Visa, MasterCard, bank transfer or cheque (CAD) are welcome.
GROUP ACCOMMODATION AGREEMENT: The group leader must sign a Group Accommodation Agreement, prepared by Hostelling International, to confirm reservation details. This document is required at time of booking.
GROUP ROOMING LIST: A rooming list is required two weeks prior to arrival. List should specify first and last names, gender and any specific rooming requests.

Terms and Conditions for OTA Group bookings
• A signed contract from Hostelling International is required to confirm room block. A Hostelling International Group representative will contact you once the reservation has been submitted.
• A credit card is required to secure the reservation and to charge the deposit amount. Visa and Mastercard are accepted.
• The deposit amount is non-refundable
• If the group requires exclusive use of rooms, the extra beds must be reserved and paid for.
• Final balance is due within 28 days of arrival and will be charged to the credit card supplied.
• Groups that cancel within 14 days of arrival are 100% non-refundable.
• Dorm rates are based on per person per night. Private room rates are based on double occupancy unless otherwise specified.
• Rates may vary depending on room type, seasonal, weekday or weekend periods.
• Changes made to this booking must be confirmed to the group in writing by the Group Reservation Agent.
• The Group must provide a group rooming list 14 days prior to the Group’s arrival. The group rooming list will include first and last names, gender and indicate requested room assignment
• Children under 6 years of age are only permitted in private rooms, not in dorms unless the party has rented the entire dorm
• Sleeping bags are not permitted at the hostel due to sanitary reasons. Therefore the hostel supplies all linen at no extra charge. (Sheets, blankets, pillows, pillow cases and towels.)
• While at the hostel, the group is responsible for following the rules and policies of the hostel. The group will be held responsible for any damage or misbehavior of the group.
• Upon arrival of the group the group leader must make themselves known to the front desk (or manager) of the hostel. At that time they will be instructed as to the policies and expectations of the hostel. We request that one person pick up the keys and distribute to the group unless other arrangements have been made.

Additional Info:

Blackout dates may apply,
If group is booking 50 or more beds then a 50% deposit is required at the time of reservation.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Great Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Welcome to Canada's west coast playground. If you love adrenaline highs, this is heaven! Skiing, boarding, mountain biking, bungee, zip lining, whitewater rafting, snowmobiling, ATVs... we've got it all!

Opened in July 2010, HI-Whistler is a purpose-built facility that was originally used as part of the athlete's accommodation during the 2010 Winter Olympics. Our amazing facility is the new standard of hosteling with all the amenities you'd expect and then some. Our private rooms are more luxurious than some luxury hotels and our four-person dorm room almost feels private. You'll never find a better hostel than this one!

Our onsite cafe Cheaky's serves local beer and ciders as well as house-made meals, snacks and delicious specialty coffees. Open from 7am to late daily.

Store your skis, board and bike in our storage room. Hang out in our TV lounge equipped with a 52' HDTV and meet some new cool folks on our patios or over a game of pool!

See you soon!

Please note that HI/YHA discounts are not available to members as part of this booking. Price does not include 16% tax. View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 9.3

  • Location 7.5

  • Staff 9.2

  • Atmosphere 8.3

  • Cleanliness 9.0

  • Facilities 8.8


Latest Reviews

  • 10.0

    Superb

    10 Mar 2020
    A modern quiet hostel away from the busy village. Excellent kitchen, cafe and lounge area.
    Canada, Female, 41+
  • 10.0

    Superb

    12 Jan 2020
    Really great stay, facilities, layout, people, vibe was excellent, only set back was a squeaky bunk.
    Australia, Female, 41+
  • 9.4

    Superb

    04 Mar 2020
    Enjoyed my stay at Hi Whistler. Good value. Will be back. Extra large kitchen is well equipped and very spacious. Friendly and helpful staff. Things to report: for room number 309 Vanity bulbs were burnt out need replacement Lower bunk, night light broken and missing Did not have hot showers, Luke warm only
    Canada, Male, 31-40
  • 9.4

    Superb

    09 Jan 2020
    Great hostel, really friendly and helpful staff, very clean with a good kitchen. It is a bit far out, but the bus stop is just outside the hostel and you can get on the mountain at Creekside which is only 10 minutes on the bus so it’s very easy to get around. Would strongly recommend this hostel.
    England, Female, 31-40
  • 8.9

    Fabulous

    21 Jan 2020
    Super friendly and helpful staff. Really easy to get to the skifield / town and back on the bus. I'm glad I stayed!
    New Zealand, Female, 31-40
  • 7.7

    Very Good

    26 Jan 2020
    Great spot for a cheap stay in whis, if you don't mind taking the 25 min bus ride to the village. Super clean hostel, very modern feel. There wasn't many people socializing while we were there, but that could have just been the current guests. All in all, our stay was nice.
    Canada, Mixed Group, 18-24
  • 7.4

    Very Good

    22 Feb 2020
    Decent spot. Bathrooms weren’t the cleanest and the location is about 25 min from Whistler Village. However good value for the money.
    Canada, Female, 18-24
  • 7.1

    Very Good

    06 Mar 2020
    The only issue we had about that place is the cleanliness - the sheets for both of our beds were not as clean and there were strands of hair. I also think that the price could be a bit lower but other than that, it is really a great place to stay for a few nights. Thanks! :)
    Canada, All Female Group, 41+
  • 6.0

    Good

    05 Feb 2020
    One of the kids got super drunk and puked all over my room and bath room. It was horrible. they tried to clean it up but didn't get it all and it still smelled
    USA, Male, 31-40
  • 4.6

    Rating

    21 Feb 2020
    The beds at the hostel were so creaky and noisy and anytime anyone moved they were woken up. Loudest beds ever!!
    Australia, Male, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Elevator
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Cafe
  • Vending Machines
Entertainment
  • Board Games
  • DVD's
  • Games Room
  • Pool Table
  • Wi-Fi


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